Alptop Security AT-300DW Скачать руководство пользователя страница 49

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2) If camera still can't move, please unplug the power adapter and waiting

5-10 minutes, then plug it again, reset the camera. (suit for digital zoom

and optical zoom camera)

If camera can't move after following the above steps, please send the email

or call us, we will send the upgrade firmware to you to solve this issue.

Q12: How can I get technical support?

A: The after-sale service and technical support for the customers

from US:

US Hotline Free: +1 626-426-8993

Email Support:[email protected]

WeChat ID: 8615118171107

Skype ID:

[email protected]

WhatsApp number: +8615118171107

Website: www.alptopsecurity.com

Содержание AT-300DW

Страница 1: ...OUTDOOR WIFI PTZ CAMERA AT 300DW Please read the Quick Guide carefully before using the product and keep it properly...

Страница 2: ...and UL for safety Each camera is strictly tested before shipment As the growing company we will release new products in global market regularly If you are interested in any ALPTOP new releasing produc...

Страница 3: ...d Software on PC 08 Camera Function 09 1 EseeCloud Main Interface 09 2 Real Time Video Recording Function 14 SD HD Switch 14 Sound 15 Screenshot Recording 15 Frequently Viewed Location 16 More 17 PTZ...

Страница 4: ...lot TF card storage video and playback video 4 DC power supply power input 5 Network port and indicator light Connect the Lan cable and check the current device status indicator light Installation Ens...

Страница 5: ...manual please contact us to get the latest user manual EseeCloud App EseeCloud App download Note For IOS system it requires IOS 9 0 version or above For Android Android 5 0 or above 1 2 Register Accou...

Страница 6: ...he version of this camera and added an additional method that can directly scan the code and add without connecting to the camera hotspot When resetting the camera the camera prompt sound will emit a...

Страница 7: ...the camera the PTZ camera not only support wireless wifi connection but also the Ethernet cable connection 1 Please using the network cable connect camera to your router LAN Port then click Other way...

Страница 8: ...5 2 After add successful please click setting icon click Advanced settings Connect new WiFi select you home WiFi and input password Confirm Then unplug network cable...

Страница 9: ...3 Scan QR Code to Connect Camera 1 It makes a beep after reset the camera open the App click Add camera scan QR code on the camera 2 Click Device light is blinking Remote View then connect your home W...

Страница 10: ...including any special character and the wifi password don t over 12 characters 4 There is a QR code on your mobile phone aim the QR code of the mobile phone at the camera lens at a distance of 15 25cm...

Страница 11: ...heck whether camera connect successfully Please note the NVR and PTZ camera must be connecting same WiFi To View on EseeCloud Software on PC You must register account of EseeCloud on your mobile phone...

Страница 12: ...9 synchronize to the computer Please note the digital zoom camera can t zoom in or out on pc Camera Function 1 EseeCloud Main Interface...

Страница 13: ...arm message please open Alarm Push option B click settings you can go to setup interface directly C click Edit option you can edit device name D the last option is to delete the device 2 Click icon yo...

Страница 14: ...e you want to buy click purchase b You can select monthly renewal when the validity period of cloud storage expires the fee will be deducted automatically or click more packager to purchase according...

Страница 15: ...s motion detection humanoid detection etc The alarm message will be overwritten automatically after three days 4 You can share the device to your friend or family a Click icon select share permission...

Страница 16: ...13 5 Click icon you can watch camera record but you need to insert the SD card or purchase cloud service first Please note just cloud service support fast forward option SD card not support...

Страница 17: ...ecording Function SD HD Switch If the camera image not clearly please check if you have switch to HD mode Because our server can t always support HD viewing we need to manually switch to HD when watch...

Страница 18: ...ing voice Please note that you also need to turn the phone volume up Screenshot Recording You can take a screenshot or record an important picture and save it on your mobile phone as evidence in the f...

Страница 19: ...ation You can set several positions that you viewed frequently You just need click transfer button instead of moving the camera lens position manually a Adjust the camera lens to a position you want c...

Страница 20: ...d the camera will return to the position you set More a Open Detect alarm icon When the camera detects an object moving it will immediately send an alarm message b Mobile tracking When an object moves...

Страница 21: ...rson or object it will turn on the floodlight and the image will be switched to full color Normally it is a black and white image at night Full color night vision When it is detected that the surround...

Страница 22: ...ck the microphone icon below so that you can talk to others and then click the hang up button to end the call Zoom and Focus This option only using for optical zoom camera if your camera is digital zo...

Страница 23: ...esponsive Focus When zooming in out if the camera image is not in focus click this option to focus manually However if the image is normal do not click it because it will damage the image definition o...

Страница 24: ...21 3 Setup Function...

Страница 25: ...ages please set the sensitivity of motion detection to low Smart detection Period There are four options to choose detection period such as all day day model the detection time is from 8 a m to 8 p m...

Страница 26: ...r position you can set a motion detection to Area mode or Cordon mode When someone enters the detection area an alarm will be triggered and it can reduce false alarms Please note if the detection area...

Страница 27: ...24 Alarm Prompt Tone You can choose customize or default alarm tone When someone enters the alarm area the camera will prompt an alarm sound Recording Setting...

Страница 28: ...p recording means camera will record all the time Record sound switch if you do not turn on this option you can not hear sound when playback or view live Time record For time recording you can choose...

Страница 29: ...26 Picture settings If the lighting mode cannot be set successfully in more options you can also set it in picture settings...

Страница 30: ...oose to turn on the infrared light all the time and the image will remain black and white no matter day or night Turn off night vision and it will always maintain full color night vision a Device call...

Страница 31: ...privacy area and the image area you set will be covered with color boxes c Humanoid detection frame When the camera detects people it will capture the actions of suspicious people and frame them and q...

Страница 32: ...29 PTZ control a PTZ speed If you think the camera rotates too fast you can adjust speed to low at which the camera moves...

Страница 33: ...ra cruise only between the preset positions you need to setup a preset position first then select this mode Please refer to page43 FAQ Q6 c PTZ control direction flip After you install the camera if t...

Страница 34: ...rd and storage capacity in the storage settings interface If you have inserted the sd card but not recording please check if the SD card status is normal or the SD card capacity is full if full please...

Страница 35: ...32 Advanced settings Connect new WiFi If you want to change the wifi of your camera please click Connect new wifi button to change the wifi name and password...

Страница 36: ...ed by the camera is different from that of the mobile phone Please click the time synchronization It will automatically sync to your phone time If camera time still incorrect you can select time zone...

Страница 37: ...o use Alexa function please open the Alexa option on the app first Then follow the instruction below to connect the camera on Alexa a After opened Alexa option please go to your Alexa App login your A...

Страница 38: ...35 b Go to more click skill games search EseeCloud click this option c Click ENABLE TO USE input account and password of Eseecloud select DISCOVER DEVICES...

Страница 39: ...e camera on Echo show We have uploaded a video about how to add device to Alexa you can refer this video https www amazon com vdp 02b7820dd64d4ad6a457fcfd8638e830 About this machine You can find your...

Страница 40: ...al zoom camera need to input the command code to start Please input the code through the command table below to start the corresponding functions For example click Preset position on the App select sh...

Страница 41: ...format the sd card Cloud storage Please go to setting interface Storage management Cloud storage check the order for cloud storage Cloud storage service is not free You need pay for it If these steps...

Страница 42: ...he motion detection alarm from my smartphone A 1 go to the App click icon on upper right corner enable Alarm push 2 Go to Me Settings Enable Push notification and you ll receive pushing notification w...

Страница 43: ...e System authority settings check if all permission is enable Q4 There is too much motion detection notifications A 1 Please go to setting interface click Smart detection alarm adjust the Motion detec...

Страница 44: ...ection area click setting icon Smart detection alarm Screen detection area setting select the detection area confirm Q5 How to using ptz control on NVR A 1 Please left click your mouse it will show a...

Страница 45: ...preset position cruise on App A 1 Please go to the app click setup icon PTZ control Cruise mode select preset position cruise 2 Go back to record interface click Preset position add more than two diff...

Страница 46: ...43 Q7 Click the recording interface and the phone screen is too bright A Please click Me Settings turn off the Screen brightness switch...

Страница 47: ...ding setting enable record sound switch button If these steps still can t work please contact with ALPTOP Technical Support Team for further assistance Q9 What should I do if the camera stop working A...

Страница 48: ...reset position Please adjust the camera lens to a position you want click preset position input 58 settings input 56 transfer Q11 The ptz camera can t move left and right or up and down A Please follo...

Страница 49: ...ng the above steps please send the email or call us we will send the upgrade firmware to you to solve this issue Q12 How can I get technical support A The after sale service and technical support for...

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