6
Trouble Shooting & Maintenance
If the water does not flow through the top panel after
several minutes
o
Adjust the water flow with the Red Lever on the inside of the
reservoir and adjust
o
If the problem persists, please open the top cover without
removing and while using the towel provided, clean the
stainless steel barrier back & forth until the desired flow effect
is achieved
o
If the water does not flow completely to the sides of the
mirrored glass panel, use the towel to direct the flow of the
water
Note: When operating the fountain, please not touch the stainless barrier
located on the top of the fountain with bare hands as scratches to the surface
may occur.
Trouble Shooting & Caution
The waterfall will continue to lose water due to evaporation, which is
dependent on a many variables such as climate, humidity, temperature, etc.
It is very important that the water level is maintained at all times. If a pump
runs dry or very low, it may cause the pump to burn out or work improperly
voiding all warranty.
If your pump fails to run
Check the circuit breaker or try a different outlet to make sure
the pump is receiving electrical power.
Check the pump discharge and tubing for any kinks and/or
obstructions
Any buildup obstructing the water flow can be flushed with a
garden hose
Check the rotor by removing the front cover & plate to access
the impellor area. Turn the rotor and make sure that the rotor
is not jammed or broken
If the water foams or bubbles
Check the water level to make sure the pump is completely
submerged and there if enough water in the basin to operate
your fountain. Not having enough water will cause your pump
to spew
If your pump is making abnormal loud noises
Disconnect the pump from the electrical power supply and
remove the front cover & plate
Carefully grip the impellor and gently pull the impellor/rotor
assembly out of the pump housing
Rinse the impellor/rotor assembly and clean the cavity with
clean water. If breakage or damage is found, contact your
local retailer for parts
