
8
Troubleshooting
.
Problem
Possible Causes
What To Do
Dehumidifier
The dehumidifier
•
Make sure the dehumidifier’s plug is pushed completely
does not start
is unplugged.
into the outlet.
Dehumidifier has reached its
•
The dehumidifier automatically turns off when either
preset level or bucket is full.
condition occurs. Change to a lower setting or empty
the bucket and replace properly.
Bucket is not in the
•
The bucket must be in place and securely seated for the
proper position.
dehumidifier to operate.
Power failure.
•
There is a protective time delay (up to 3 minutes) to
prevent tripping of the compressor overload. For this
reason, the unit may not start normal dehumidifying
for 3 minutes after it is turned back on.
Dehumidifier does not
Did not allow enough time
•
When first installed, allow at least 24 hours to maintain
dry the air as it should
to remove the moisture.
the desired dryness.
Airflow is restricted.
•
Make sure there are no curtains, blinds or furniture
blocking the front or back of the dehumidifier. See the
Choosing a Location
section.
Dirty filter.
•
See the
Care and Cleaning
section.
The Humidity Control may
•
For drier air, press the - pad and set to a lower percent
not be set low enough.
value (%) or at
CO
(continuous) for maximum
dehumidification.
Doors and windows may not
•
Check all doors, windows and other openings
be closed tightly.
are securely closed.
Clothes dryer may be
•
Install the dehumidifier away from the dryer.
blowing moisture-laden
The dryer should be vented to the outside.
air into the room.
Room temperature
•
Moisture removal is best at higher room temperatures.
is too low.
Lower room temperatures will reduce the moisture
removal rate. Models are designed to be operated at
temperatures above 5°C.
Dehumidifier runs
Area to be dehumidified
•
The capacity of your dehumidifier may not be adequate.
too much
is too large.
Doors and windows are open.
•
Close all doors and windows to the outside.
Frost appears on
Dehumidifier has been recently
•
This is normal. Frost will usually disappear
the coils
turned on, or room temperature
within 60 minutes. See the
Automatic Defrost
section.
is below 5°C.
Controls cannot be set
The compressor will turn off
•
This is normal. Wait approximately 3 minutes and set the
and the fan will automatically
fan as desired.
continue to run for
approximately 3 minutes at a
fixed setting.
Fan noise
There is sound created when
wind passing the unit. That is
the sound of wind.
•
This is normal.
Water on floor
Hose connection may be loose.
•
Check the hose connection. See the
Removing Collected
Water
section.
Intend to use the bucket to
•
Disconnect the hose if using the bucket to collect water.
collect water, but a hose
See the
Removing Collected Water
section.
is attached.
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