background image

Page 10 of 19 

Make sure that power is being provided to your computer and that the computer is 
switched on. 
Make sure that the Network RJ-45 (Ethernet) cable is a straight through connection 
provided with the AlphaShield Home Edition. 
Make sure that your Network Interface Card within your computer is not a fixed fast 
Ethernet 100Mbps card that cannot switch or auto negotiate to 10 Mbps. 
Make sure that the AlphaShield’s PC port is not being connected to the Cable/DSL port 
or the AUX port. 
Make sure that you have the RJ-45 jack plugged into a Network Interface Card on the 
computer and to no other type of peripheral card. 
If all of the above is correct, then the cable could be faulty.  Replace the cable with 
another straight through RJ-45 (Ethernet) Network cable. 
 

The Connect (Center) LED  is always on solid green.  Why?  

The Auto Mode has been selected on the rear of the unit.  This solid green indication is 
normal for this mode and the logical 15 minute disconnect time-out is bypassed.  The 
AlphaShield Home Edition remains always connected and provides security via the IP 
Stealth and RPA technologies until the Disconnect button (Grey) is manually pressed. 
 

My AlphaShield Home Edition does not time-out. Why? 

If AlphaShield Home Edition is in Auto Mode, then it will not disconnect. However, if 
the selected mode is either Manual or Lock Mode, then the connection session timer has 
not expired because there is client user activity being detected.  If the client is 
downloading or uploading a large file that exceeds the inactivity timer value, the Connect 
(Center) LED will stay green. The AlphaShield Home Edition will stay connected and 
will not disconnect the client until the data file transfer is completed and the timer value 
expires with no transmission activity.  The second condition is the normal operation of 
the AlphaShield Home Edition in Manual or Lock Mode. 
 

Cannot make a connection to the Internet and the Connect (Center) LED and Data 
LEDs are solid red. Why? 

This is normal for the AlphaShield Home Edition if it is in the Lock Mode. In the Lock 
Mode, AlphaShield Home Edition has physically disconnected the computer from the 
Network connection and will not allow any communication to take place. This mode 
should be used only if the user requires security of an extreme measure. This mode is 
recommended if the user does not access the Internet for an extended period of time or 
has left the computer unattended and wishes no communication to take place between the 
computer and the ISP. 
 

The red Connect (Center) LED comes on too often.  Why? 

AlphaShield Home Edition is in Manual or Lock Mode and the user is not creating 
enough user activity to reset the inactivity disconnect timer.  This is normal operation in 
Manual or Lock Mode if the user is not using his or her Internet connection.  The 
Connect (Center) LED will give a 30 second warning by flashing green prior to 
disconnection.  It will turn red upon a logical or physical disconnection. 
 

Содержание Hardware Firewall

Страница 1: ...Page 1 of 19 User Manual Home Edition...

Страница 2: ...und Data LED Connection Disconnection LED Controls 8 Connect Button Blue Disconnect Button Grey Mode Selector Switch Connection Ports on AlphaShield Home Edition 9 PC Port AUX Port Cable DSL Port Trou...

Страница 3: ...the switch is in LOCK Mode Connect the PC port of the AlphaShield Home Edition to your computer or WAN port of the Router using the cable provided with the AlphaShield Home Edition The Left LED will...

Страница 4: ...providing the highest level of security and privacy for your computer With over 30 of all Internet traffic being malicious it is time that everyone who uses High Speed Internet takes the necessary st...

Страница 5: ...lone external hardware device that utilizes cutting edge technology to stop hackers and network attacks before they can access your computer AlphaShield Home Edition monitors all inbound and outbound...

Страница 6: ...y It is highly recommended that once the user has completed his or her Internet session the Disconnect button Grey is manually pressed to cause a Logical Disconnect Operation in Lock Mode When the Loc...

Страница 7: ...LED will flash amber or red upon receiving illegitimate packets that are not destined to the Internet These packets will not be permitted through by the AlphaShield Home Edition A high occurrence of...

Страница 8: ...Grey The Disconnect button Grey will logically or physically disconnect depending on user mode selection any user session currently in progress The Disconnect button Grey is functional in the Manual A...

Страница 9: ...It is used to connect the high speed Modem or the Router s LAN port Trouble Shooting My AlphaShield Home Edition does not power up Why Ensure that you are using the provided wall mount power adaptor...

Страница 10: ...has not expired because there is client user activity being detected If the client is downloading or uploading a large file that exceeds the inactivity timer value the Connect Center LED will stay gre...

Страница 11: ...abled AlphaShield Inc will accept the return of the product and provide a full refund with proof of purchase or replace the product at AlphaShield s option Warranty The Manufacturer warrants AlphaShie...

Страница 12: ...s beyond the warranty program at a nominal charge Contact an AlphaShield Sales Representative for details and pricing RMA _______________________ Description of problem _______________________________...

Страница 13: ...haShield s express written consent is strictly prohibited Patents The accompanying product and software is protected by one or more U S and foreign patents and or patents pending held by AlphaShield I...

Страница 14: ...be effective immediately upon notice thereof which may be given by any means including but not limited to posting new terms and conditions on the company s website www alphashield com Any use of the...

Страница 15: ...otected Network Interface 1 x 10Base T Ethernet port Modem connection Network Interface 1 x 10Base T Auxiliary port unprotected Software Setup None a true plug n play device Operating System Runs on a...

Страница 16: ...Page 16 of 19...

Страница 17: ...it really does not matter what operating system you are using as long as TCP IP protocol is used In regards to shielding your IP Address exactly how does this work AlphaShield Home Edition will show...

Страница 18: ...n AlphaShield Home Edition device connected with my system Can I still receive live updates Even though AlphaShield Home Edition stops the Trojan worms such as MSBlast BugBear and Fizzer you will stil...

Страница 19: ...Page 19 of 19...

Отзывы: