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Maintenance and Troubleshooting

30

6.2.3. Battery Error Description

LED

Indictor

Error

Code

LED

Display

Description Troubleshooting

Yellow

LEDs on

or

Yellow

LEDs

flash

once per

second.

Error 01

Hardware

error

Wait for automatical recovery.If

the problem is not be solvedyet,

please call the service center.

Error 05

Hardware

error

Error 06

Circuit

breaker

open

Switch on circuit breaker after

powering off the battery.

Error 08

LMU
disconnect

(slave)

Reconnect the BMS

communication cable.

Error 09

SN missing

Call for service.

Error 10

LMU
Disconnect

(master)

Reconnect the BMS

communication cable.

Error 11

Software

ver-sion

inconsistent

Call for service.

Error 12

Multi

master

Restart all batteries.

Содержание SMILE G3

Страница 1: ...USER MANUAL OF SMILE G3 S5 V01 ...

Страница 2: ...nt is believed to be accurate and reliable The information and recommendations in this document do not constitute commitments or warranties in the form of assignments The information in this document is subject to change without notice You may refer to the Alpha Cloud Platform https cloud alphaess com for the most updated version All company and brand products and service names are trademarks or r...

Страница 3: ...s under the copyright of Alpha ESS Co Ltd with all rights reserved Please keep the manual properly and operate in strict accordance with all safety and operating instructions in this manual Please do not operate the product before reading through the manual ...

Страница 4: ...System 11 3 3 2 AC coupled Storage System 12 3 3 3 Hybrid coupled Storage System 12 4 Installer Account Register and Install New System 14 4 1 Register on APP 14 4 1 1 Download and Install the APP 14 4 1 2 Install New System 14 4 2 Regiter on AlphaCoud 15 4 2 1 Install New System 15 5 Powering On and Off the System 17 5 1 Powering on the System 17 5 2 Powering off the System 17 6 Maintenance and T...

Страница 5: ...CONTENT 3 8 Specification 33 8 1 Datasheet of Inverter SMILE G3 INV 33 8 2 Datasheet of Battery 38 8 3 Safety Data Sheet 38 ...

Страница 6: ...describes the mounting installation commissioning configuration operation troubleshooting and decommissioning of the product as well as the operation of the product user interface Observe all documentation that accompanies the product keep them in a convenient place and available at all times Illustrations in this document are reduced to the essential information and may deviate from the real prod...

Страница 7: ... or serious injury WARNING indicates a hazardous situation which if not avoided could result in death or serious injury CAUTION indicates a hazardous situation which if not avoided could result in minor or moderate injury NOTICE indicates a situation which if not avoided can result in property damage INFORMATION provides tips which are valuable for the optimal installation and operation of the pro...

Страница 8: ...te in a scenario suitable for their operation Be sure to use this product in accordance with the information provided in the ac companying documents and local applicable standards and directives Any other operation may cause personal injury or property damage Alterations to the product e g changes or modifications are only permitted with the express written permission of AlphaESS Unauthorized alte...

Страница 9: ...iceable There is high voltage in the device Read the label with Warning Symbols and Precautions which is on the right side of the battery pack Do not connect any AC conductors or PV conductors directly to the battery pack which should be only connected to the inverter Do not charge or discharge damaged battery Do not damage the battery pack in such ways as dropping deforming impacting cutting or p...

Страница 10: ...r dis connect it from all voltage sources as described in this document WEEE designation Do not dispose of the product together with the household waste but in accordance with the disposal regulations for electronic waste applicable at the installation site Observe the documentation CE marking The product complies with the requirements of the applicable EU directives Certified safety The product i...

Страница 11: ...Risk of electrolyte leakage CE marking The product complies with the requirements of the applicable EU directives Refer to the instruction for operation Use eye protection Fire naked light and smoking prohibited No nearing Do not dispose of the battery pack together with the household waste but in accordance with the locally applicable disposal regulations for batteries Recycling code Marking for ...

Страница 12: ...nd Application Scenarios 3 1 System introduction Dimension W H D 610 1168 230mm Object Name Explain 1 Cable Cover Cover for the left wiring area 2 Inverter Inverter 3 Smile G3 Bat 10 1P Battery 3 2 Product Description 3 2 1 Inverter Display Interface Introduction LED Display ...

Страница 13: ...escription LEDs show the SOC status 1 SOC 10 2 10 SOC 30 3 30 SOC 50 4 50 SOC 60 5 60 SOC 90 6 90 SOC 100 3 3 Application Scenarios AlphaESS SMILE G3 system includes inverter SMILE G3 INV and battery SMILE G3 BAT 10 1P can be applied in DC coupled systems mostly new installation AC coupled systems mostly retrofit Hybrid coupled systems mostly retrofit and increase the PV capacity and Off grid with G...

Страница 14: ...Product Introduction and Application Scenarios 12 DC coupled Storage System Scheme 3 3 2 AC coupled Storage System AC coupled Storage System Scheme 3 3 3 Hybrid coupled Storage System ...

Страница 15: ...Product Introduction and Application Scenarios 13 Hybrid coupled Storage System Scheme ...

Страница 16: ...ler Account Register and Install New System 4 1 Register on APP 4 1 1 Download and Install the APP 4 1 2 Install New System Australian Installer Please enter your installer account and click install New system to bind the system to your account and set the system ...

Страница 17: ... Suburb NMI and Postcode NMI fields and add a new Region field which has six fixed options NSW QLD VIC SA TAS WA If SA is selected for Region two more fields are added which are Agent and NMI Fields that are not marked optional need to be filled in Click Next to go to the installation steps interface 4 2 Regiter on AlphaCoud 4 2 1 Install New System Installers who haven t yet registered need to cl...

Страница 18: ...les and get license number from relevant sales from Alpha ESS Enter the system S N check code license installation date and click the save button The red in front of it is required Click the Browse button to select the attachment you want to add Log in to your installer account and choose Storage System Maintenance Install new system to register new system at Alpha ESS ...

Страница 19: ... Switch on the AC breaker if there is any between the PV inverter and the grid 5 2 Powering off the System Procedure 1 Switch off the AC breaker between the SMILE G3 INV and the load 2 Switch off the AC breaker between the SMILE G3 INV and the grid 3 Switch off the PV switch at the bottom of the SMILE G3 INV if there is any 4 Switch off the PV switch between the PV string and the SMILE G3 INV if t...

Страница 20: ... chapter Maintenance checklist Check Item Acceptance Criteria Maintenance Interval Product cleanliness The heatsink at the back of the product are free from obstacles or dust Once every 6 to 12 months Product visible damage The product are not damaged or deformed Once every 6 months Product running status 1 The product operate with no abnormal sound 2 All parameters of the product are correctly se...

Страница 21: ...of PV1 and PV2 ex ceeds 580V 2 If the first one does not exist restart the inverter to see if the fault still exists If it still exists please call the service center 100007 Insulation_fault 1 Check whether PV cable connection is reliable 2 Check whether PV cable is damaged 100008 GFCI_fault 1 Restart inverter and check whether the Risk of burns due to hot heatsink and housing The heatsink and hous...

Страница 22: ...e PV power 2 Restart the inverter to see if the fault still exists If it still exists please call the service center 100019 MPPT1_HW_OCP 100020 MPPT1_OTP 1 Try to lower the ambient temperature 2 Make sure that the inverter is installed according to the manual and there is no shelter around the inverter 3 After the inverter is powered off and waiting for 30 minutes then restart it If the fault still...

Страница 23: ...r than the battery discharge cut off voltage 100027 Battery_lose Confirm that the wiring is normal and check whether the battery voltage sampling value is less than 75V 100028 BAT_OTP 1 Try to lower the ambient temperature 2 Make sure that the inverter is installed according to the manual and there is no shelter around the inverter 3 After the inverter is powered off and waiting for 30 minutes then r...

Страница 24: ...uited or has impact load 2 Restart the inverter to see if the fault still exists If it still exists please call the service center 10003 8 Output_DC_ over_current Restart the inverter to see if the fault still exists Ifit still exists please call the service center 10003 9 INV_OCP 1 Check whether the off grid output terminal isoverloaded short circuited or has impact load 2 Restart the inverter to ...

Страница 25: ... is 10V higherthan the battery discharging cut off voltage 11000 2 output_overload_ alarm Check whether the load exceeds 0 95 of the ratedpower 11000 3 abnormal_temperatur e_sensor Restart the inverter to see if the fault still exists Ifit still exists please call the service center 11000 4 dc_power_alarm 1 Check whether the total power of the batteryand PV is less than the load power 2 Restart the...

Страница 26: ...o lower the ambient temperature 2 Make sure that the inverter is installed accordingto the manual and there is no shelter around the machine 3 After the inverter is powered off and waiting for30 minutes then restart it If the fault still exists please call the service center ...

Страница 27: ...AT is off METER is off COM is on 1 DC Group Bus soft start failed Wait for automatical recovery If the problem is not solved yet please call the service center 2 BUS_OVP1 2 Dc_bus_under volt 3 Bus Short 4 INV Soft Timeout 5 INV_OVP 6 Output_short 7 Output_overlo ad Wait for automatical recovery If the problem is not solved yet please call the service center 8 Grid Load Reverse ...

Страница 28: ...ff COM is on 8 LPE Reverse 9 EMSSCI 10 12V auxiliary power Fault 10 1 5V auxiliary power Fault 10 0 5V auxiliary power Fault 11 NTC Loss Wait for automatic recovery If the problem is not solved yet please call the service center 12 BAT_UVP 12 BAT_OVP 13 Leakage current test failure 14 GFCI_fault ...

Страница 29: ... is off COM is on 15 INV HCT Fault 15 Load CT Fault 15 PV1 CT Fault 15 PV2 CT Fault Wait for automatic recovery If the problem is not solved yet please call the service center 15 Bat1 CT Fault 15 Bat2 CT Fault 16 Grid_relay_faul t 16 Bypass Relay Fault 16 Load Relay Fault 16 NPE Relay Fault ...

Страница 30: ...ry SOC power display 2 When a fault occurs the corresponding fault code will be displayed From right to left the numbers represented by each light are 1 2 4 8 16 Inverter is faulty SYS red light is on BAT is off METER is off COM is on 14 Insulation_faul t 14 DCI Consistency Failure Wait for automatic recovery If the problem is not solved yet please call the service center 17 WatchDog 18 INV Open L...

Страница 31: ...til this codeis eliminated and wait for the temperature to rise 5 Over cur1rent charge Wait for automatical recovery If the problem is not be solvedyet please call the service center 6 Over current discharge 8 Cell overvoltage 9 Cell undervoltage Stop discharging and call theservice immediately 11 Low tempe rat ure charge Stop discharging until this codeis eliminated and wait for the temperature t...

Страница 32: ... problem is not be solvedyet please call the service center Error 05 Hardware error Error 06 Circuit breaker open Switch on circuit breaker after powering off the battery Error 08 LMU disconnect slave Reconnect the BMS communication cable Error 09 SN missing Call for service Error 10 LMU Disconnect master Reconnect the BMS communication cable Error 11 Software ver sion inconsistent Call for service...

Страница 33: ...OSFET of discharge so thatthe inverter can detect the battery open voltage and charge the battery Error 13 MOS over temperature Power off the battery and power on the battery after 30minutes Error 14 Insulation fault Restart battery and in case the problem is not resolved call for service Error 15 Total voltagefault Restart battery and in case the problem is not resolved call for service ...

Страница 34: ...rom the wall bracket Step 5 Remove the wall brackets 7 2 Packing the Product If the original packaging is available put the product inside it and then seal it using adhesive tape If the original packaging is not available put the product inside a suitable cardboard box and seal it properly 7 3 Disposing of the Product If the product service life expires dispose of it according to the local disposa...

Страница 35: ...t voltage 580 V NA Rated voltage 360 V NA Start up voltage 90 V NA MPPT voltage range 100 550 V NA Max Input Current Per MPPT 15 A 15 A NA Max Short Circuit Current Per MPPT 18 75 A 18 75 A NA MPPT Number 2 NA Max Input Strings Number Per MPPT 1 NA Battery Battery Type Li ion Battery Voltage Range 80 450 V Maximum Charging Power 5 kW Maximum Charge discharge current 60 A 60 A Communication CAN ...

Страница 36: ...Hz Rated output current 21 7 A 15 7 A 21 7 A THDv linear load 3 Input AC Grid side Rated Output Current L N PE 230 V Rated Frequency 50 60 Hz Rated Input Power 10 kW 7 2kW 10 kW Max input current 43 5 A 31 3A 43 5 A Output AC Grid side Rated output power 5 kW 3 68 kW 5 kW Max Apparent Output Power 5 kVA 3 68 kVA 5 kVA Operation Phase Single phase Rated Grid Voltage L N PE 230 V Grid Voltage 180 27...

Страница 37: ...ass l Overvoltage Category lll Efficiency Max Efficiency 97 EU Efficiency 96 2 Protection Anti Islanding Protection Integrated Insulation Resistor Detection Integrated Residual Current Monitoring Unit Integrated Output Over Current Protection Integrated Output Short Protection Integrated Output Overvoltage Protection Integrated DC Reverse PolarityProtection Integrated ...

Страница 38: ... Emission 30 dB A 1m Cooling Concept Natural convection Max Operation Altitude 3000 m Grid Connection Standard G98 G99 VDE AR N 4105 EN 50549 1 VDE 0126 RD 1699 CEI0 21 C10 11 NRS 097 2 1 Tor Erzeuger MEA PEA AS NZW 4777 2 IEEE1547 Safety EMC Standard IEC62040 1 IEC62109 1 2 AS3100 NB T 32004 EN61000 6 2 EN61000 6 3 Features PV Connection Vaconn H4 connectors MC4 optional Grid Connection Vaconn Ba...

Страница 39: ...Specification 37 Communication LAN WiFi optional Warranty 5 years standard ...

Страница 40: ...e range 90 108 V Max Charging discharging current 60 A Operating temperature range Charge 0 T 50 Discharge 10 T 50 Monitoring parameters System voltage current cell voltage cell temperature PCBA temperature BMS communication CAN System Safety IEC62619 IEC63056 IEC62040 Warranty 5 Year product warranty 10 Year performance warranty Transportation UN38 3 Max charge discharge current derating will occ...

Страница 41: ...V SMILE G3 BAT 10 1P V SMILE G3 BAT 10 1P VI Other Means of Identification SDS SDS023 Synonyms Lithium Iron Phosphate LiFePO4 LFP Proper Shipping Name ADG Code Lithium ion Battery UN ID No UN3480 Recommended Use Energy Storage Battery Packs Details of Manufacturer or Importer Alpha ESS Australia Pty Ltd 530 Botany Rd Beaconsfield Sydney 2015 Australia Emergency Phone Number 1300 968 933 Australia ...

Страница 42: ...n Transport of Dangerous Goods Manual of Tests and Criteria Part III sub section 38 3 For the battery cell chemical materials are stored in a hermetically sealed metal case designed to withstand temperatures and pressures encountered during normal use As a result during normal use there is no physical danger of ignition or explosion and chemical danger of hazardous materials leakage However if exp...

Страница 43: ...e Lifepo4 15365 14 7 18 20 Iron 7439 89 6 13 16 Lithium Hexafluorophosphate 21324 40 3 10 12 Copper Metal 7440 50 8 8 12 Carbon 7440 44 0 5 8 Aluminum Metal 7429 90 5 3 7 Polyester Resin 63148 65 2 3 5 Acrylonitrile butadiene styrene ABS 9003 56 9 1 3 Polyvinylidene Fluoride 24937 79 9 1 3 Polycarbonate 25037 45 0 1 3 Nickel 7440 02 0 0 1 ...

Страница 44: ...contaminated area and seek medical attention Ingestion If ingestion of internal contents occurs rinse mouth thoroughly with water DO NOT INDUCE VOMITING If vomiting occurs naturally have victim lean forward to reduce risk of aspiration and continue to rinse mouth with water Seek medical attention immediately Symptoms caused by exposure Symptoms Adverse effects not expected from this product Exposu...

Страница 45: ... toxic and flammable vapours Specific protective equipment and precautions for firefighters Evacuate area and contact emergency services Toxic gases may be evolved in a fire situation Remain upwind and notify those downwind of hazard Wear full protective equipment including Self Contained Breathing Apparatus SCBA and protective gear in compliance with the Directive on Personal Protective Equipment...

Страница 46: ... Environmental precautions See SECTION 12 for additional Ecological Information Methods and materials for containment and cleaning up If spilt collect and reuse where possible If battery is broken or damaged absorb liquid with sand or similar Contain spillage then collect and place in suitable containers for disposal CAUTION Avoid exposure to contents For waste disposal see SECTION 13 of the SDS ...

Страница 47: ...ns for safe storage including any incompatibilities Store tightly sealed in a cool dry well ventilated area removed from water incompatible substances heat or ignition sources and foodstuffs Ensure containers are adequately labelled protected from physical damage and sealed when not in use Check regularly for leaks or spills Store within the recommended limit of 20 C to 45 C Do not expose to high ...

Страница 48: ...sure Indices Control banding Control banding is not used Engineering controls Use local exhaust ventilation or other engineering controls to control sources of dust mist fume and vapor Personal protective equipment PPE Eye Protection Not necessary under normal use Wear safety goggles if handling a ruptured or leaking battery cell Skin Protection Not necessary under normal use for hands and body We...

Страница 49: ...erties Not Determined Viscosity Not Determined Relative density Not Determined Auto ignition Temperature Not Determined Solubility in Water Insoluble Partition coefficient n octanol water Not Determined Water oil distribution coefficient Not Determined Vapor pressure Not Determined Decomposition temperature Not Determined Vapor density air 1 Not Determined Saturated vapor concentration Not Determi...

Страница 50: ...8 Surface area 1 35 m Degree of aggregation or agglomeration and dispersibility Not Determined Redox potential Not Determined Biodurability or biopersistence Not Determined Surface coating or chemistry Polyester Resin ...

Страница 51: ... incinerate Deform Mutilate Crush Pierce Disassemble Recharge Short circuit Expose over a long period to humid conditions Incompatible materials Battery contents are incompatible with water evolving flammable gas oxidizing agents e g hypochlorites acids e g nitric acid alkalis e g sodium hydroxide heat and ignition sources Hazardous decomposition products May evolve hydrogen and lithium oxides whe...

Страница 52: ...alation exposure are not available Not a likely route of exposure under normal use Ingestion Toxicity data and effects of ingestion exposure are not available Not a likely route of exposure under normal use Skin Contact Toxicity data and effects of skin contact exposure are not available Not a likely route of exposure under normal use Eye Contact Toxicity data and effects of eye contact exposure a...

Страница 53: ...entally hazardous However this does not exclude the possibility that large or frequent spills can have a harmful or damaging effect on the environment Persistence and degradability Not determined Bioaccumulative potential Not determined Mobility in soil Not determined Other adverse effects Not determined ...

Страница 54: ...osal of Wastes Recycling is encouraged Do NOT dump into sewage or water bodies Dispose of in accordance with local state and federal laws and regulations Contaminated Packaging Disposal should be in accordance with applicable regional national and local laws and regulations ...

Страница 55: ...ternational Maritime Dangerous Goods Code LAND TRANSPORT ADG SEA TRANSPORT IMDG IMO AIR TRANSPORT IATA ICAO UN Number 3480 3480 3480 Proper Shipping Name Lithium ion Battery Lithium ion Battery Lithium ion Battery Transport Hazard Class 9 9 9 Packing Group II II II Environmental hazards for transport purposes No information provided Special precautions for user No information provided Additional i...

Страница 56: ...fications Safework Australia criteria is based on the Globally Harmonised System GHS of Classification and Labelling of Chemicals The classifications and phrases listed below are based on the Approved Criteria for Classifying Hazardous Substances NOHSC 1008 2004 Hazard codes None allocated Risk phrases None allocated Safety phrases None allocated Inventory listing s AUSTRALIA AICS Australian Inven...

Страница 57: ...n 55 SECTION 16 OTHER INFORMATION Original Preparation Date 19 Apr 2022 Document Number VPM_SDS023 Document Title SMILE G3 BAT 10 1P Battery SDS Version Number V01 Revision Summary Current Revision Date 19 Apr 2022 ...

Страница 58: ...Specification 56 s ...

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