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Products that are operated strictly in accordance with the user manual and the AlphaESS Installation
Manual are covered by the warranty. Any violation of this manual may void the warranty.
4.2 Limitation of Liability
Any product damage or property loss caused by the following conditions AlphaESS does not assume
any direct or indirect liability.
• Product modified, design changed or parts replaced without AlphaESS authorization;
• Changes, or attempted repairs and erasing of series number or seals by non AlphaESS technician;
• System design and installation are not in compliance with standards and regulations;
• Failure to comply with the local safety regulations (VDE for DE, SAA for AU);
• The Product has been improperly stored in dearler’s or end user’s premises;
• Transport damage (including painting scratch caused by movement inside packaging during
shipping). A claim should be made directly to shipping or insurance company as soon as the
container/packaging is unloaded and such damage is identified;
•Failure to follow any/all of the user manual, the installation guide and the maintenance regulations;
•Improper use or misuse of the device;
•Insufficient ventilation of the device;
• The maintenance procedures relating to the product have not been followed to an acceptable
standard;
• Force majeure (violent or stormy weather, lightning, overvoltage, fire etc.).
• Damages caused by any external factors.
4. Warranty
4.1 Warranty
