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Alpha Communications AlphaRefuge 2100 Series, Инструкция по установке, использованию и подключению

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12

Troubleshooting

PROBLEM

POSSIBLE CAUSE & SOLUTION

Power LED is not illumi-

nated:

•  Check to make sure the transformer is connected to a good 120V power 

source. If 24V powered, check the power supply.

•  Make sure power connection on the circuit board is secure.

Battery LED is not il-

luminated or always 

shows red:

•  Battery has not charged for long enough. Wait 18 hours for the battery to 

trickle charge. When fully charged it will have 19v.

•  Battery plug is not connected to circuit board. Verify connection.

•  Battery is worn. It is recommended to replace every 2 years.

LEDs on Refuge Call Box 

flash when button is 

pressed:

•  Verify the phone line is working and is connected properly.

•  Verify dial tone is present at the Refuge Command Center.

Submaster and Phone 

LEDs blinking on Refuge 

Command Center:

•  Verify power is applied and the backup battery is connected properly to the 

Refuge Command Center board.

Refuge Command Cen-

ter LEDs stay on:

•  Wires may be crossed. Verify wiring from the Refuge Command Center to the 

Refuge Call Boxes is correct.

Two-way communica-

tion from Refuge Call 

Box is poor:

•  There is likely feedback on the line. Adjust the VR1 and VR2.

•  Verify wiring is not spliced onto the phone line cord.

Refuge Command Cen-

ter will not dial phones:

•  Verify wires are connected properly from the Refuge Command Center to the 

Refuge Call Box(es).

Refuge Command Cen-

ter will dial Refuge Call 

Boxes, but Call Boxes 

will not dial Command 

Center:

•  No outside phone line connected to Refuge Command Center.

•  Phone line connected does not have working 24v to 52v.

•  Line connected has voltage but does not have working dial tone.

•  Plug analog phone into phone line and place a call out to verify line.

No sound or tone on 

Command Center hand-

set:

•  Verify 24v power is connected to the Command Center base.

Dial tone present on 

Command Center hand-

set and phone is not 

calling out:

•  There should not be a dial tone on the Command Center handset.

•  Wire pairs are out of order. Verify wire pairs are connected to the correct pins.

•  Wires are shorted and need to be replaced.

Appendix

 

ALPHA COMMUNICATIONS®

 • 42 Central Drive • Farmingdale NY 11735-1202

TOLL-FREE TECHNICAL LINE 1-800-666-4800

 • Phone: 631-777-5500 • Fax: 631-777-5599

WEBSITE: www.AlphaCommunications.com • EMAIL: [email protected]

Содержание AlphaRefuge 2100 Series

Страница 1: ...uires use of Alpha Model ABL VOIP to connect Master to VoIP phone system 3 Internal Intercom no offsite calling requires Alpha Model 2100 LINESIM Twisted shielded 22 or 24 AWG wire cabling to connect each Refuge Call Box RCB to the Refuge Command Center RCC Use 24V 18 2 wire for powering the Emergency Phones from the 24VDC Power Supply NOTE Terminals and markings shown in this manual may not be in...

Страница 2: ...he wall using suitable mounting screws not included Step 2 Punch out the conduit knockouts for the analog phone line and phone cabling runs Step 3 Connect an analog phone line to the outside phone line Diagram A Step 4 Connect the backup battery cable to the battery terminal battery included Diagram A DIAGRAM A ...

Страница 3: ...ect the hot wire of the 120vac to the L screw Connect the neutral wire of the 120vac to the N screw Connect the ground wire of the 120vac to the ground screw Connect one lead of the DC power connection to the V screw and the other to the V screw polarity is not important Connect the DC power connection to the SmartRescue The power connection is on the lower left hand side of the board ...

Страница 4: ...uge Command Center Insert 4 wires for each phone as shown below To Refuge Call Box Wire out to a standard 2 pair RJ11 phone jack Connect this jack to the 5 cord supplied by Alpha Refuge Command Center The Refuge Call Boxes come with a 5 cord with an RJ11 on both ends If you received a spade connector your company requested it Wire ac cording to your company guidelines Shields from the cabling runs...

Страница 5: ...is not manned 24 7 to answer calls onsite Option 2 Program the Refuge Command Center to Allow the Emergency Phones to call it first then outside number s Used when staff are available at certain times to answer calls 1 Hold down Red Disconnect and Submaster 1 buttons for 5 seconds 2 Release buttons you will hear a confirmation tone 3 Press Phone 2 button then Red button and then the Phone 1 button...

Страница 6: ...ten Refuge Call Boxes via PWR2410A Power Supply Use 1 pair 18 AWG wire for power maximum distance of 5 100 Do NOT wire more than 3 devices per wire run and a maximum of 10 devices per Power Supply Option 1 Transformers Only if your phone comes with one supplied by Alpha Requires 120VAC Option 2 Powered Directly by Elevator Car Requires 120VAC ...

Страница 7: ... to get into program mode Press 1 Enter Emergency Number Stop Press 2 Enter same Emergency Number as entered in b Stop To exit programming mode Press and hold Stop for 2 3 seconds until warble sound Step 10b Program the Location Message NOTE This Should ALWAYS be done unless your call center requests otherwise Press Enter to get into program mode To turn on message press 1 3 Enter 2 For no message...

Страница 8: ...at any time to end the call D Refuge Call Box places a call to the Refuge Command Center then an Outside Number or Just to an Outside Number You will hear an alternating audible tone at the Refuge Command Center indicating a call has been initiated by one of the Refuge Call Boxes if programmed to call outside line only no tone The corresponding green LED will light on the Refuge Command Center nex...

Страница 9: ...9 1 6 all primary and secondary power supplies shall be monitored for the presence of voltage at the point of connection to the system 10 6 9 1 1 Failure of either the primary or secondary power supply shall result in a trouble signal in accordance with section 10 14 10 6 7 2 1 The secondary power supply battery back up shall have sufficient capacity to operate the system under quiescent load syst...

Страница 10: ...t detected it will trigger the onboard relay Connect the relay to an alarm device for notification Appendix Adjusting Volume on Refuge Call Boxes Locate the silver VR1 port on the bottom right corner of the Refuge Call Box board Using a fine Philips Head screwdriver turn the VR1 clockwise to increase the volume and counterclockwise to decrease the volume ...

Страница 11: ...otification means Appendix Restoring Refuge Command Center Factory Default Settings Hold down Red Disconnect and Submaster 1 buttons for 5 seconds Release buttons you will hear a confirmation tone Press Phone 2 button then Red button then Submaster 2 button and then the Phone 5 button Press Submaster 2 button then Submaster 1 button you will hear a confirmation tone ...

Страница 12: ...t Two way communica tion from Refuge Call Box is poor There is likely feedback on the line Adjust the VR1 and VR2 Verify wiring is not spliced onto the phone line cord Refuge Command Cen ter will not dial phones Verify wires are connected properly from the Refuge Command Center to the Refuge Call Box es Refuge Command Cen ter will dial Refuge Call Boxes but Call Boxes will not dial Command Center ...

Страница 13: ...13 ...

Страница 14: ...14 ...

Страница 15: ...15 ...

Страница 16: ...16 ...

Страница 17: ...17 RCB2100SF Flush Mount St Steel Remote Call Box Station ...

Страница 18: ...18 RCB2100SF Flush Mount St Steel Remote Call Box Station ...

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