Caring for your AX500
To extend the life of your AX500, please note the following
• Avoid submerging in water. The AX500 is only resistant againt splashes and
light rain.
• Avoid exposure to extreme temperatures (hot or cold), or exposure
to fire or any other heat source.
• Clean the product using a dry and soft cloth.
• If you intend to store the product longer than 3 months, please ensure the
battery has at least a 50% charge. Always fully charge the battery again after
long-term storage and before use. Store the product in its carrying pouch, in
a dry environment, and away from extreme temperatures.
• Please only use the charging cable provided with the product. If you need
additional charging cables, please contact Alpatronix for further assistance.
• Do not attempt to fix the product, or to open or disassemble it. It will void the
manufacturer’s warranty and expose you to risk of severe injury or electric
shock. In case of any malfunction, please contact Alpatronix Customer Service
for further assistance.
Troubleshooting
If you are unable to connect the speaker to your device, follow the
steps below
• Check if the battery is low. When the battery is low, the speaker may have
trouble connecting. Charge the battery fully and try again.
• Check the power switch and make sure it is on.
• Restart the speaker. Turn the power OFF and then turn it back ON
again.
• Make sure the Bluetooth on your device is enabled.
• Try removing the pairing by going to the Bluetooth section of your device,
choose AX500, and select “Forget This Device” (for Android devices: select
“Unpair”). Turn Bluetooth off for 3 seconds on your device, and turn it back
on. Repeat Step III to attempt to pair again.
Note: Pairing with computers and laptops
The AX500 will pair easily with any Apple device including Mac computers and
laptops, as well as most any Anderoid devices. For pairing with PC computers,
please refer to your device’s user manual, or download a compatible Bluetooth
driver. Bluetooth driver compatibility varies depending on the type of PC computer
or laptop you own, so Alpatronix Customer Service staff would not be able to help
identify an appropriate driver. When searching for an appropriate driver, look for
one that supports HSP, HFP, A2DP and AVRCP standard profiles.
4
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TWS Function
1. Turn on both AX500 speakers. You will notice both devices will have
the BLUE LED flashing rapidly.
2. Select one of the AX500 units and double click the power button. You
will notice the main AX500 will have the BLUE & GREEN LEDs flashing
alternately. The AX500 (now the main AX500) will detect and pair with
the other speaker (Other AX500). Once paired, the main AX500 will
have the BLUE LED flash slowly. The other AX500 will have a pulsating
blue LED.
3. On your phone, go to Settings General Bluetooth, and then find
the main AX500 on the list of available bluetooth devices. Once paired,
you will be able to play music in stereo using both devices, and at a
remarkable 80W output.
4. To disconnect TWS, press the + and - buttons together. The BLUE LED
will flash rapidly, meaning it has been disconnected.
