Problem
Possible causes
What to do
The LED does not light up
Power cable is not connected
Check that the power cable is
connected properly.
No picture or sound.
The dish is not properly aligned
with the satellite and therefore
receives a weak or no signal. The
LNB or the coaxial cable is defec-
tive. You‘re not on the right chan-
nel. (AV or HDMI)
Adjust the dish. Check the signal
strength indicator in one of the
channels search submenus. Check
the cable connections, LNB and
other equipment connected to
LNB & receiver, or adjust dish. Repla-
ce the LNB. Replace the cable.
Bad picture/blocking error
Satellite dish is not aiming to the
satellite accurately. Signal too
strong. Satellite dish is too small.
LNB noise factor too high. The
LNB is faulty.
Adjust the dish. Connect an atte-
nuator to LNB input. Change to a
larger dish. Change LNB with lo-
wer noise factor. Replace the LNB.
No startup menu on screen after
turning on STB for the first time.
The system is connected by HDMI
cable and the TV is not in HDMI
mode.
Switch the TV to the appropriate
HDMI input.
The remote control is not wor-
king.
Battery exhausted. Remote cont-
rol is not aimed correctly STB is in
standby mode.
Change the batteries (both). Aim
the remote control at the STB.
Check that nothing blocks the
front panel. Check if LED indicator
on the front panel is showing the
time, press the power button to
switch off standby mode.
You have forgotten your pass-
word.
Contact the dealer or Service
Provider. They will help you set it
up again.
You might meet abnormal working of this STB with various reasons. Check the following
which may help you.
5.1 Troubleshooting
20
ENGLISH
5. Additional Information
Содержание HD 2000 DS
Страница 1: ...HD 2000 DS User manual...
Страница 23: ...23 ENGLISH Notes...