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English
29
Question
Reason and Solution
Can NOT power
on
Must long press the
key at least 3 seconds.
Check the battery is installed correctly.
Whether the battery runs out, charge it and wait a few minutes
Can NOT connect
the network
The strength of signal is weak, please move to other place where the
signal is stronger.
Maybe you are out of the service area of your network operator.
Check whether your SIM card is valid.
There are some
popup messages
Check whether the SIM Card is inserted correctly.
The mobile phone is locked, you must input the password.
The PIN code is needed if your SIM card is locked by you or some
others.
The PUK code is needed when you input wrong PIN code 3 times
continuously, input the correct PUK code or contact with your
network operator.
The voice quality is
NOT good during
call
Check whether the volume is suitable.
Check the signal strength in signal indicator. If the level is low, you
should move to another place where the level is high.
The time is the call rush hour, the network can not carry so many
calls.
The standby time
of battery becomes
short
The low signal strength will shorten your battery standby time.
The battery runs out its life, please change the battery.