508151-01
Issue 2104
Page 14 of 72
Code
Diagnostic Codes / Status of Equipment
Action Required to Clear and Recover
E311
Heat rate reduced to match indoor blower airflow. Warning Only. Furnace blower in cutback mode due to restricted airflow.
Reduce firing rate every 60 seconds to match available CFM. Check
filter and duct system. To clear replace filter if needed or repair/add duct.
2-stage controls will reduce firing rate to 1-stage. Clears when heat call
finished successfully.
E312
Restricted airflow in cooling or continuous fan
mode is lower than CFM setting.
Warning Only. Restricted airflow - Indoor blower is running at a reduced
CFM (Cutback Mode - The variable speed motor has preset speed and
torque limiters to protect the motor from damage caused by operating
outside of design parameters (0 to 0.8" W.C. total external static
pressure). Check filter and duct system. To clear, replace filter if needed
or repair/add duct. Cleared after the current service demand is satisfied.
E313
Indoor or outdoor unit capacity mismatch.
Communication only.
Incorrect indoor/outdoor capacity code selected. Check for proper
configuring in installation instructions. Alarm is just a warning. The system
will operate, but might not meet efficiency and capacity parameters.
Alarm will clear when commissioning is complete.
E331
Global network connection - Communications link
problem.
For Future Use.
E347
No 24 Volt output on Y1 of "integrated control"
with non-communicating outdoor unit.
Operation stopped. Y1 relay/Stage 1 failed. (Pilot relay contacts did not
close or the relay coil did not energize; no input back to IFC chip.) Critical
Alert. Cleared after reset and Y1 input sensed.
E348
No 24 Volt output on Y2 of "integrated control"
with non-communicating outdoor unit.
Y2 relay/Stage 2 failed. (Pilot relay contacts did not close or the relay coil
did not energize; no input back to IFC chip.) Critical Alert. Cleared after
reset and Y1 input sensed.
E349 No 24 Volts between R & O on "integrated
control" with non-communicating outdoor
unit (dual fuel model required for heat pump
application).
Configuration link R to O needs to be restored. Replace link or hardware.
Applicable in non-communicating mode. Critical Alert.
E401
LSOM - Compressor long run cycle or low system
pressure.
Compressor ran more that 18 hours to satisfy a single thermostat
demand. Critical Alert. Clears the error after 30 consecutive normal run
cycles or power reset. Also monitors low pressure switch trips.
E402
LSOM - Outdoor unit system pressure trip.
Discharge or suction pressure out-of-limits, or compressor overloaded.
Clears the error after 4 consecutive normal compressor run cycles.
E403
LSOM - Compressor short-cycling (Running less
than 4 minutes). Outdoor unit pressure trip.
Compressor runs less than 3 minutes to satisfy a thermostat demand.
Clears the error after 4 consecutive normal run cycles or power reset.
E404
LSOM - Compressor rotor locked. Compressor
short-cycling. (Running less than 4 minutes.)
Compressor rotor locked up due to run capacitor shore, bearings
are seized, excessive liquid refrigeration, etc. Clears the error after 4
consecutive normal run cycles or power reset.
E405
LSOM - Compressor open circuit.
Compressor circuit open (due to power disconnection, open fuse, etc.)
Clears the error after 1 normal compressor run cycle.
E406 LSOM - Compressor open start circuit.
Required amount of current is not passing through Start current
transformer. Clears the error after current is sensed in START sensor, or
after power reset.
E407
LSOM - Compressor open run circuit.
Required amount of current is not passing through Run current
transformer. Clears the error after current is sensed in RUN sensor, or 1
normal compressor run cycle, or after power reset.
E408
LSOM - Compressor contactor is welded.
Compressor runs continuously. Clears the error after 1 normal
compressor run cycle or after power reset.
E409 LSOM - Compressor low voltage.
Secondary voltage s below 18VAC. After 10 minutes, operation is
discontinued. Clears the code after voltage is higher than 20VAC for 2
seconds or after power reset.
Table 5. Integrated Diagnostic Codes/Status of Equipment