Troubleshooting
Try these troubleshooting tips before making a service call.
They may save you time and money.
Dryer Symptom
Possible Cause/Solution
Dryer won’t start
• Make sure the power cord is plugged all the way into the electrical
outlet.
• Make sure loading door is closed.
• Push start button to start dryer.
• Make sure the laundry room fuse(s) isn’t blown or loose, or circuit
breakers aren’t open.
• The dryer itself does not have an electrical fuse. An electric dryer
has an electrical circuit with two fuses.
• Check if motor overload protector has cycled. Wait 10 minutes and
try again.
Dryer won’t heat
• Electric dryers only – Some homes may have two fuses or circuit
breakers for an electric dryer; both fuses or circuit breakers should
be checked. Make sure the laundry room fuse(s) isn’t blown or
loose, or that the circuit breakers aren’t open.
• Gas dryer only – Make sure equipment and main gas line valve is
turned on.
• Check exhaust duct to outside to see if it is kinked, blocked or
needs cleaning.
• Check weather hood to make sure flapper moves freely, has not
been pushed in or has not been blocked.
Dryer doesn’t dry clothes satisfactorily
• Check exhaust duct to outside to see if it is kinked, blocked or
needs cleaning.
• Check weather hood to make sure flapper moves freely, has not
been pushed in or has not been blocked.
• Auto-Sensing cycle – Adjust Dryness selection.
• Time Dry cycle - Allow more or less time.
• Clean the lint filter.
• Make sure the load isn’t too small. Small loads may not tumble
properly or dry evenly.
• The Auto-Sensing cycles are not suggested to be used for small
loads such as two small towels. For those loads, use the Time
Dry cycle.
• Check load being dried. Heavy items dried with lightweight items
will not dry as quickly as the rest of the load.
• Refer to Sort section for proper sorting information.
Dryer is noisy
• Check dryer for foreign objects (nails, coins, bobby pins, metal,
plastic toys, etc.). Remove items from dryer.
• Make sure dryer is level. Uneven leveling can cause vibration.
Table continues...
Troubleshooting
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