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505942

23

 Troubleshooting

© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT

Network Board Blocks Card Reader 
Communications  to FEC - 

Some failure modes may 

prevent the card reader (if connected) to communicate 
with the FEC.  If this is the case, the NWB itself may 
or may not be able to communicate with the FEC.

To eliminate the possibility of a bad reader, it is helpful 
to temporarily eliminate the NWB from the circuit. 
Unplug the harness from the NWB to the card reader, 
and also unplug the harness from the NWB to the FEC.  
Next, connect the harness which is used to connect a 
card reader directly to the FEC. 

NOTE: This harness is not included in machines 
containing a NWB, the individual performing the 
service to the machine will have to have this 
harness.  

Once the card reader is linked directly to the FEC, wait 
15 seconds, and insert any card into the reader.  The 
FEC display should change to reflect the card insertion.  
If the FEC does not indicate that a card was inserted, 
the NWB may not be the problem.  In this case, see the 
section on Card Readers.

If the card reader does communicate the card insertion 
to the FEC, remove the temporary harness and put the 
original harnesses back in place, so that the NWB is 
once again in the circuit.

Next, swap the harness from the NWB to the card 
reader with a known good harness.  If the reader is now 
able to communicate a card insertion, the harness is at 
fault, and must be changed.  If not, put the original 
harness back, and continue.

Check that there is 5 VDC across pins 1 & 2 of H1 on 
the NWB.  If this voltage is not there, communication 
between the FEC and the card reader or NWB will not 
occur.

If there is 5VDC across pins 1 & 2 of H1 and the card 
reader cannot communicate with the FEC, swap the 
harness between the FEC and NWB with an known 
good harness.  If this fixes the problem, the harness is 
at fault.

If the harness is not at fault, the NWB should be 
swapped with a known good board.  If this fixes the 
problem, the NWB needs to be replaced.  If after 
changing out the NWB and the harness with known-
good samples the card reader cannot communicate with 
the FEC, the FEC must be at fault.

Network Board to PC 
Communication Problems

Communication between the NWB and the PC may be 
interrupted via several cases:

• NWB not operating correctly (not executing 

program)

• NWB cannot communicate with FEC (NWB cannot 

get its correct node number)

• Problems on network external to the NWB under test

-  Wires flipped at one or more points on the Network
-  Short on the Network
-  Noise on the Network (another node jabbering, 

reflections, etc.)

NWB Not Operating Correctly - 

If the NWB is not 

executing the code in the processor correctly, there is 
no way it can communicate with the FEC.  Use the 
network board operating LED test and the network 
board communicating LED test
 to verify operation.

NWB Cannot Get Node Number From PC - 

If this is 

the case, the PC should be able to communicate with 
the NWB by attempting to communicate with node 
250.  Note that since 250 is the default node in the 
NWB, if it cannot retrieve another node number from 
the FEC, it will default to 250.  When running this test, 
remember that there may be other nodes on the 
network, due to other failures, that may result in more 
than one node 250 on the network.  If this is the case, 
the PC may not be able to get through to any node 
numbered 250.  Because of this, it is desirable, if 
possible, to perform this test on a “1-node” network, 
which contains only the NWB under test.

If the PC can communicate with the NWB as node 250, 
then either the FEC has node number 250 programmed 
into it (test via the Microwand), or the NWB is not 
communicating with the FEC. Use the network board 
communicating LED test
 to verify operation.

Problems Related to Network - 

If possible, it may be 

beneficial to isolate the NWB in question from the rest 
of the network, creating a “1-node” network.  This 
eliminates other network boards, mis-wiring on the 
network, etc., as causes for a NWB not communicating 
with the PC.

With the NWB alone connected to the PC, attempt to 
communicate with the board.  If no communication 
occurs at any node number, the NWB or the harness 
from the NWB to the connector at the rear of the 
machine is bad.  Try swapping the NW cable from the 
rear connector to the NWB and test again.  If 
communication is successful, the harness needs to be 
replaced.

Содержание NK100

Страница 1: ...Installation Instructions www comlaundry com NetMaster Network NK100 NK101 and NK120 Part No 505942R1 September 2001...

Страница 2: ......

Страница 3: ...ded Accessory List 5 NetMaster CardMate Networked Store Sample Order 6 Accessory List 6 CSC Accessory List 6 CVC Unit and Accessories 6 CVC Optional Recommended Accessory List 6 Optional Recommended A...

Страница 4: ...2 505942 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT...

Страница 5: ...dry Includes board and data connector Network Kit for Laptop NK101 Alliance Laundry Includes board and cables Black Red Twisted Pair 781816PFO 2Z American Electronic Wire Co 847 541 7500 18 AWG Tinned...

Страница 6: ...r Provides complete communications and battery charging service center connection to the computer not required Accessory List Qty Model No Description Comments 1 200770 Network Software Suite Software...

Страница 7: ...sed to read add valve and service user and multi purpose cards 1 200817 SCTM Card Used to access Transaction Module of Smart Card Suite 1 200768 NetMaster Base Software Suite Program used to generate...

Страница 8: ...Needed to communicate from computer to networked machines CSC Accessory List Qty Model No Description Comments 1 S CSC AVR2 CSC Base Unit With bill acceptor card reader and recharge balance function...

Страница 9: ...having at least 2 Card Add Valve Stations The type and quantity if Card Add Valve Stations would depend on preferences of the store owner Accessories Obtained from Local Electronic Supply Store Qty De...

Страница 10: ...8 505942 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Notes...

Страница 11: ...om 2 Refer to Figure 6 B Interfacing a Laptop to Machines 1 Attach the RS 485 cable to the Network Card and insert the card into the PCMCIA Slot on the laptop 2 Attach the network cable to the RS 485...

Страница 12: ...3 NOTE The 120 1 2 Watt terminating resistor connects between the red and black wires of the twisted pair network wiring C Connecting the Machines to the PC and Each Other For up to 124 machines or 4...

Страница 13: ...machine for maintenance but not so long as to interfere with normal operation refer to Figure 7 7 Strip 1 4 if the insulation and place the red outgoing wire into slot 4 and black outgoing into slot 5...

Страница 14: ...RED and BLACK to BLACK Do not connect the GREEN wire 6 Terminate the last machine on this leg with a 120 Ohm 1 2 Watt resistor NOTE Up to 124 nodes may be connected to any given segment coming off the...

Страница 15: ...ance Laundry Systems LLC DO NOT COPY or TRANSMIT To Connect Repeater to PC Figure 8 COM210N NETWORK CABLE 210150 TERMINAL STRIP WALL ADAPTER 120 VOLT NBS 42 CARD COM210N REPEATER GREEN BLACK RED RED B...

Страница 16: ...ines before test 2 Check for continuity of 2 wires running from the central PC a Disconnect the wires from the PC b Check for 120 20 A much higher reading indicates an open circuit This is caused by a...

Страница 17: ...m 03 Invalid command code Wrong machine type 05 Invalid or out of range data Wrong machine type 06 Invalid data code Wrong machine type 09 Corrupted data error Communication problem 0A Invalid machine...

Страница 18: ...in time exceeded or water sensed at end of a spin step Cycle power to clear error E SP Frontload WX SPI communications error Internal communication problem Cycle power to clear error E OP Dryer WX Ope...

Страница 19: ...pped none of the machines will be able to communicate with the Central PC NOTE Both shorts or flipped wires will cause numerous errors on the central PC including Protocol Errors and numerous Unable t...

Страница 20: ...te code equal to that in the machine EC 23 Card Max value exceeded Use a card with a value less than the card max value programmed in the reader EC 24 Insufficient memory on card Download card content...

Страница 21: ...g correctly It will need to be either reset by powering down then up again or replaced If a Network Board is present it is helpful to eliminate it if possible from the circuit temporarily for troubles...

Страница 22: ...Intermittent poor connections The user not inserting the card properly Therefore it is necessary to try numerous cards numerous times before deciding whether an individual card or reader is in need o...

Страница 23: ...1 0 for LED diagnostic details Has a default node address of 250 CARD READER Power requirements for operation 24 38 VDC Between pins 3 12 Function Reads data from the smart card and sends it to the N...

Страница 24: ...Communications Between FEC and NWB Using LED Power down the NWB by disconnecting header H1 Re connect H1 Approximately 15 seconds after H1 is reconnected 7 LED flashes the LED should flash rapidly 3 t...

Страница 25: ...es the card reader cannot communicate with the FEC the FEC must be at fault Network Board to PC Communication Problems Communication between the NWB and the PC may be interrupted via several cases NWB...

Страница 26: ...24 505942 Copyright Alliance Laundry Systems LLC DO NOT COPY or TRANSMIT Notes...

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