Troubleshooting
Try these troubleshooting tips before making a service call.
They may save you time and money.
Dryer Symptom
Possible Cause/Solution
Dryer won’t start
• Make sure the power cord is plugged all the way into the
electrical outlet.
• Make sure loading door is closed.
• Press Start/Pause button to start dryer.
• Make sure the laundry room fuse(s) isn’t blown or loose, or
circuit breakers aren’t open.
• The dryer itself does not have an electrical fuse. An electric
dryer has an electrical circuit with two fuses.
• Check if motor overload protector has cycled. Wait 10 mi-
nutes and try again.
Dryer won’t heat
• Electric dryers only – Some homes may have two fuses or
circuit breakers for an electric dryer; both fuses or circuit
breakers should be checked. Make sure the laundry room
fuse(s) isn’t blown or loose, or that the circuit breakers
aren’t open.
• Make sure control is not in Cooling part of cycle, Extended
LED is lit, or that the Temp selection is not set to No Heat.
• Gas dryer only – Make sure equipment and main gas line
valve is turned on.
• Check exhaust duct to outside to see if it is kinked, blocked
or needs cleaning.
• Check weather hood to make sure flapper moves freely,
has not been pushed in or has not been blocked.
Dryer doesn’t dry clothes satisfactorily
• Check exhaust duct to outside to see if it is kinked, blocked
or needs cleaning.
• Check weather hood to make sure flapper moves freely,
has not been pushed in or has not been blocked.
• Auto-Sensing cycle – Adjust Dryness selection.
• Manual cycle - Allow more or less time.
• Clean the lint filter.
• Make sure the load isn’t too small. Small loads may not
tumble properly or dry evenly.
• Check load being dried. Heavy items dried with lightweight
items will not dry as quickly as the rest of the load.
• Refer to Sort section for proper sorting information.
Table continues...
Troubleshooting
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