CLEANING YOUR HEATER
You can clean the exterior of the heater with a soft, damp,
lint-free cloth. Do not use cleaning or polishing products.
CLEANING THE FRONT GLASS PANEL
Over time, the front glass panel may become dirty
or dusty. Dust can be removed by lightly rubbing
the glass surface with a clean lint-free cloth or
paper towel. To remove fingerprints or other marks,
use a soft, damp, lint-free cloth with a good quality
household glass cleaner. The front glass panel
should always be completely dried with a lint-free
cloth or paper towel.
Storage:
When not in use, unplug the unit from the
power supply and store it in a dry, dust-free location.
TROUBLESHOOTING:
IF YOU EXPERIENCE DIFFICULTIES, PLEASE DO
NOT RETURN THIS PRODUCT TO STORE For
assistance with this appliance, please call our customer
service department
PROBLEM
POSSIBLE CAUSE
SOLUTION
No warm air is
Coming from the
heater
The overheat protection
device in the appliance
has been triggered
Turn all controls off, unplug
the appliance, allow to
cool for at least 10 min
plug back in and restart
The appliance
turns off and will
not turn back on.
1. The overheat protection
device in the appliance
has been triggered.
2. House circuit breaker
has been tripped.
1.Turn all controls off,
unplug the appliance, allow
to cool for at least 10 min.,
plug back in and restart.
2. Reset house circuit
breaker.
The appliance
does not turn on
when the button
is pushed to
“ON”
The overheat protection
device in the appliance
has been triggered
Turn all controls off,
unplug the appliance,
allow to cool for at least
10 min., plug back in
and restart
Flame is dim or
not present
1. Dimmer control knob
is
set too low.
2. Light bulb is burnt
out.
3. “Flame wand” has
come
loose from bracket.
4. “Flame wand” motor
is not functioning.
1. Turn knob clockwise
toincrease light.
2. Inspect light bulb and
replace if necessary.
(see
Maintenance
section of this manual)
3.
Remove
screws
holding
back
access
panel in place and
remove
back
acess
panel. Secure end of
“flame wand” back into
the support bracket.
WARNING: BEFORE CLEANING THE EXTERIOR
OF THE APPLIANCE, DISCONNECT THE UNIT
FROM THE POWER SUPPLY AND LEAVE UNTIL
COOL.
WARNING: BEFORE CLEANING THE EXTERIOR
OF THE APPLIANCE, DISCONNECT THE UNIT
FROM THE POWER SUPPLY AND LEAVE UNTIL
COOL.
.
CAUTION: DO NOT USE ABRASIVE
CLEANERS ! ON THE GLASS PANEL.
DO NOT SPRAY LIQUIDS DIRECTLY
ONTO ANY SURFACE OF THE UNIT.
.
WARNING: AN AUTHORIZED SERVICE
REPRESENTATIVE SHOULD PERFORM
ANY OTHER SERVICING.
WARNING: Turn off the appliance, unplug and let
cool for at least 10 minutes before attempting to
service. Only a qualified professional should
attempt to service or repair the appliance.