
Publication 2711P-UM001B-EN-P
8-10
Troubleshooting and Maintenance
Startup Error Messages
The following table provides a list of system error messages that may
display on startup. The messages apply to all PanelView Plus
terminals except where indicated.
IMPORTANT
The 400-600 terminals display only the error number.
The 700-1500 terminals display both the error
number and the message.
Error Number
Displayed Message
Description
Recommended Action
1
RAM Test
POST RAM Test failure
Reset terminal. If error occurs again,
replace the terminal.
23
Internal CF
400-600: Firmware download failure
700 - 1500: Internal Compact Flash
Card access failure
Reset terminal. If error occurs again,
replace the terminal.
24
400-600: General error
Call technical support.
25
EXE Valid
System firmware is incompatible
with the boot loader
Upgrade terminal with proper version of
firmware. See Chapter 7.
30
Watchdog Test
POST Watchdog Test failure
Reset terminal. If error occurs again,
replace the terminal.
31
Stuck Key
POST Stuck Key Test failure
Reset terminal. If error occurs again,
replace the terminal.
31.5
Stuck Touch
POST Stuck Touch Test failure
Reset terminal. If error occurs again,
replace the terminal.
32
Battery Test
POST dead battery failure
400-600: Replace terminal.
700-1500: Replace battery.
33.5
(1)
NVRAM Access
Non-volatile memory access failure
Replace Logic Module.
34
Display EEPROM
Display Module EEPROM data is
corrupted
Replace Display Module.
34.5
Display Temp
Display Module over-temperature
failure
Reduce ambient temperature.
35.5
CPU Temp
Processor over-temperature failure
Reduce ambient temperature.
40
EXE Check
System firmware is missing or
corrupt
Reload firmware using Firmware Upgrade
Wizard. See Chapter 8.
50
External CF
External Compact Flash card access
failure
Replace Compact Flash card. If replacing
the card does not correct the problem,
replace the terminal.
71
Eboot HW Test
Eboot failure
Reset terminal. If error occurs again,
replace the terminal.
(1)
The error number does not display on the PanelView Plus 400 - 600 terminals.
Содержание PanelView Plus 2711P
Страница 1: ...PanelView Plus Operator Terminals 2711P 400 600 700 1000 1250 1500 User Manual AB Drives...
Страница 6: ...Publication 2711P UM001B EN P Table of Contents iv...
Страница 112: ...Publication 2711P UM001B EN P 5 22 Installing and Replacing Components...
Страница 154: ...Publication 2711P UM001B EN P 8 16 Troubleshooting and Maintenance...
Страница 160: ...Publication 2711P UM001B EN P B 2 Compatible USB Devices...
Страница 169: ...AB Drives...