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Model 8339 Ceilometer
User’s Manual
37
7. TROUBLESHOOTING
7.1
USING THE STATUS MESSAGE
The first step in troubleshooting Ceilometer problems is consulting the output message’s status
message. This is a six-character hexadecimal code that follows immediately after the TR1 identifier in
the data string (see
Data Format
on page 13). The status codes are identified in the table below.
Table 23. Ceilometer Status Codes
Status Code
Meaning
800000
failure condition
400000
warning condition
200000
factory use
100000
dirty window alert
080000
automatic gain control (AGC) failure
040000
supply voltage fault
020000
laser temperature control warning
010000
missing pulse
008000
door open
004000
blower/heater ON
002000
reboot
001000
configuration failure
000800
laser power low
000400
not currently used
000200
not currently used
000100
control board failure—configuration failure
000080
optical module board failure
000040
receiver board failure
000020
blower/heater fault
000010
optical module heater failure
000008
optical module temperature low
000004
laser temperature control (Peltier device) failure
000002
laser temperature low
000001
laser temperature high
When more than one error is detected, the errors are summed and the result is output in the status
message. (For example, if the enclosure door was detected as being open (008000), the blower/heater
ON was detected (004000), and a control board fault was detected (000100), the resulting sum would
be 00C100 (C is the hexadecimal equivalent of 12). In this case, a failure condition would be present,
so the full status message would be 80C100).
The status message will generally provide a good indication of the source of the fault. Bear in mind
that not every warning or failure requires corrective action; some fault conditions will return to normal
on their own.
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