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T R O U B L E S H O O T I N G
PROBLEM
SOLUTION
The toaster does not work.
Make sure the plug is properly inserted into the wall socket.
If the toaster still does not work, consult an authorized All-Clad service center.
Bread gets stuck in the appliance.
Unplug the appliance and let it cool down. Carefully remove the bread from the
toaster. Take care not to damage the heating elements when you remove the bread.
Never use a metal object for this purpose.
The toast is too dark/too light.
Check the browning setting selected for toasting. Select a lower setting next time if
your toast is too dark and a higher setting if your toast is too light.
Only one side of the bread is toasted.
Check if the Bagel function is not activated.
The bread pops up almost immediately
without having been toasted.
Make sure the toasting lever down all the way. Do not force the lever down. If the
bread does not stay down, consult an authorized All-Clad service center.
Smoke comes out of the toaster.
You have chosen a too high setting for the type of bread toasted. Push the Cancel
button immediately to stop the toasting process and unplug the toaster.
The power cord is damaged.
If the power cord is damaged, it must be replaced by an All-Clad authorized service
center. Never use the toaster when the power cord is damaged.
(Applicable only for Customers who bought and used their products within the United States).
1. Subject to the terms and conditions of this Limited Warranty, All-Clad warrants to the original purchaser (the
"Purchaser”) that should this product, in All-Clad's judgment, prove to be defective by reason of improper
workmanship or materials, All- Clad shall repair or replace it, at its option, without charge to the Purchaser for parts and
labor, for a period of ONE YEAR FROM VERIFIABLE DATE OF PURCHASE.
2. SPECIAL WARRANTY PROCEDURES. During the first 60 days from the original date of purchase, the
Purchaser may return the defective product along with the original sales receipt to the place of purchase for a replacement.
Thereafter, the Purchaser must send the defective product along with the original sales receipt freight prepaid to All-Clad
for warranty service. To obtain warranty service, the Purchaser must contact the All-Clad Customer Service Department
during the warranty period by calling 1-800-ALL-CLAD (1-800-255-2523) (United States purchases only) between the
hours of 8:00 a.m. and 4:00 p.m., EST, Monday through Friday. The Purchaser may alsrequest warranty service by
writing to: Groupe SEB USA, Attn: All-Clad Customer Service Department, 2121 Eden Road, Millville,NJ 08332.
To ensure prompt service, the Purchaser must provide the model number and the original sales receipt showing the date
of purchase. Shipping expenses are the Purchaser's responsibility.
3. SAVE YOUR PURCHASE RECEIPT! PROOF OF PURCHASE IS REQUIRED WHEN REQUESTING
WARRANTY SERVICE. This warranty extends only to the original purchaser at retail.
4. THIS WARRANTY DOES NOT APPLY TO commercial use of any product, nor does it apply to damage to the product
or its components caused by modification, alteration, physical abuse to, misuse of, or normal wear and tear to the product
including, but not limited to, operation in a manner contrary to the instructions, freight damage, or any other damage
caused by circumstances beyond All-Clad's control, such as fluctuation in electrical power, lightning or other acts of
nature.
5. ANY EXPRESS WARRANTY NOT PROVIDED IN THIS LIMITED WARRANTY, AND ANY REMEDY WHICH,
BUT FOR THIS DISCLAIMER PARAGRAPH, MIGHT ARISE BY IMPLICATION OR OPERATION OF LAW
IS HEREBY EXCLUDED AND DISCLAIMED. BY WAY OF EXAMPLE AND NOT LIMITATION, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR ANY PARTICULAR PURPOSE ARE
EXPRESSLY DISCLAIMED.
L I M I T E D O N E Y E A R W A R R A N T Y
