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Getting help and contacting Alienware

Self-help resources

You can get information and help on Alienware products and services using these online self-help resources:

Table 23. Alienware products and online self-help resources

 

Self-help resources

Resource location

Information about Alienware products and services

www.alienware.com

My Dell app

Tips

Contact Support

In Windows search, type Contact Support, and press Enter.

Online help for operating system

www.dell.com/support/windows

Access top solutions, diagnostics, drivers and downloads, and

learn more about your computer through videos, manuals and

documents.

Your Alienware computer is uniquely identified by a Service Tag

or Express Service Code. To view relevant support resources for

your Dell computer, enter the Service Tag or Express Service

Code at 

www.dell.com/support

.

For more information on how to find the Service Tag for your

computer, see 

Locate the Service Tag on your computer

.

VR Support

www.dell.com/VRsupport

Videos providing step-by-step instructions to service your

computer

www.youtube.com/alienwareservices

Contacting Alienware

To contact Alienware for sales, technical support, or customer service issues, see 

www.alienware.com

.

NOTE: Availability varies by country/region and product, and some services may not be available in your country/region.

NOTE: If you do not have an active Internet connection, you can find contact information about your purchase invoice, packing
slip, bill, or Dell product catalog.

23

Содержание m15 Ryzen Edition R5

Страница 1: ...Alienware m15 Ryzen Edition R5 Setup and Specifications Regulatory Model P109F Regulatory Type P109F002 P109F003 May 2021 Rev A02...

Страница 2: ...ntial damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2021 Dell Inc or its subsidiaries A...

Страница 3: ...ht 9 Processor 9 Chipset 9 Operating system 10 Memory 10 External ports 10 Internal slots 11 Ethernet 11 Wireless module 11 Audio 12 Storage 12 Keyboard 13 Camera 13 Touchpad 14 Power adapter 14 Batte...

Страница 4: ...t up your Alienware m15 Ryzen Edition R5 NOTE The images in this document may differ from your computer depending on the configuration you ordered Connect the power adapter and press the power button...

Страница 5: ...s and printers Provides data transfer speeds up to 5 Gbps 2 USB 3 2 Gen 1 port with PowerShare Connect devices such as external storage devices and printers Provides data transfer speeds up to 5 Gbps...

Страница 6: ...ress to right click 4 Power button Alienhead Press to turn on the computer if it is turned off in sleep state or in hibernate state Press to put the computer in sleep state if it is turned on When the...

Страница 7: ...g for photos and videos NOTE The device will also ship with a HD RGB camera that enables you to video chat capture photos and record videos For this configuration the infrared emitters will not be fea...

Страница 8: ...external storage devices and printers Provides data transfer speeds up to 5 Gbps 3 HDMI port Connect to a TV external display or another HDMI in enabled device Provides video and audio output 4 Power...

Страница 9: ...TE This is the maximum weight of the device Processor The following table lists the details of the processors supported by your Alienware m15 Ryzen Edition R5 Table 2 Processor Description Option one...

Страница 10: ...slots Two SoDIMM slots Memory type DDR4 Memory speed 3200 MHz Maximum memory configuration 32 GB Minimum memory configuration 8 GB Memory size per slot 4 GB 8 GB and 16 GB Memory configurations suppo...

Страница 11: ...280 slots for solid state drives NOTE To learn more about the features of different types of M 2 cards see the knowledge base article 000144170 at www dell com support Ethernet The following table lis...

Страница 12: ...ernal audio interface One headset headphone and microphone combo port Number of speakers Two Internal speaker amplifier Supported External volume controls Keyboard shortcut controls Speaker output Ave...

Страница 13: ...es and Canada 85 keys United Kingdom 86 keys Japan 89 keys Keyboard size X 19 05 mm key pitch Y 19 05 mm key pitch Keyboard shortcuts Some keys on your keyboard have two symbols on them These keys can...

Страница 14: ...m15 Ryzen Edition R5 Table 13 Touchpad specifications Description Values Touchpad resolution Horizontal 1217 Vertical 168 Touchpad dimensions Horizontal 105 mm 4 13 in Vertical 60 mm 2 36 in Touchpad...

Страница 15: ...5 Battery specifications Description Option one Option two Battery type 3 cell 56 Wh smart lithium ion 6 cell 86 Wh smart lithium ion Battery voltage 13 20 VDC 13 35 VDC Battery weight maximum 0 26 kg...

Страница 16: ...specifications Description Option one Option two Option three Display type Full High Definition Full High Definition Quad High Definition Display panel technology Wide Viewing Angle WVA Wide Viewing A...

Страница 17: ...TX 3050 Ti 4 GB GDDR6 NVIDIA GeForce RTX 3060 6 GB GDDR6 NVIDIA GeForce RTX 3070 8 GB GDDR6 Operating and storage environment This table lists the operating and storage specifications of your Alienwar...

Страница 18: ...Measured using a 2 ms half sine pulse when the hard drive is in use 18...

Страница 19: ...uter is designed to minimize blue light and complies with T V Rheinland s requirement for low blue light displays Low blue light mode is enabled at the factory so no further configuration is necessary...

Страница 20: ...le below However if the function keys F1 F12 are needed for specific software applications multi media functionality can be disabled by pressing fn Esc Subsequently multi media control can be invoked...

Страница 21: ...Table 22 List of keys to control audio features Keys Description Mute microphone Mute speakers Increase volume Decrease volume 21...

Страница 22: ...fects and apply them to the computer or attached peripherals AWCC embeds Peripheral Controls to ensure a unified experience and the ability to link these settings to your computer or game AWCC support...

Страница 23: ...uniquely identified by a Service Tag or Express Service Code To view relevant support resources for your Dell computer enter the Service Tag or Express Service Code at www dell com support For more in...

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