Troubleshooting
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14
Troubleshooting
Keyboard is not
functioning
• Disconnect the keyboard and connect it back in to
the USB port on your computer.
• Connect the keyboard to another USB port.
• Restart the computer.
• Make sure the light is not dimmed off, press FN+F6
to light up the keyboard
• Disconnect the keyboard and connect it back in to
the USB port on your computer.
• Connect the keyboard to another USB port.
• Restart the computer.
• Adjust keyboard brightness by
AWCC (Alienware
Command Center)
.
• Open the
Alienware Command Center
• Click the Help icon. The
Alienware Command
Center Online
Help appears.
• Click the
Contents
tabs.
• From the
Contents
tabs, click the required topic to
find more details on Alienware Command Center
features.
• Ensure that the Alienware Command Center is running
on your computer.
• Open the Alienware Command Center and ensure
that the configuration for your gaming keyboard is set
properly and saved.
Problems Possible solution
Keyboard lighting is
off
For more information
about the
Alienware Command
Center features
The selected
configuration is
not working in
Alienware Command
Center.
