Warranty Terms and Conditions
(Applied to markets outside of mainland China)
Warranty Terms
The outlined warranty terms and conditions in this document apply to the general global market.
Term and conditions that are in conflict to local laws and regulations will be superseded by those
regulations. In the absence of clear laws or regulations as it related to these warranty terms and
conditions, then the following conditions will dictate your product’s warranty.
All dealers and retailers must be authorized from our company to retail our products, otherwise
those products sold will not be covered by this warranty. It is the customer’s responsibility to
verify that the retailer is an authorized our company’s retailer prior to purchase.
1.1
The frame is warrantied against manufacturer’s defects for a period of 3 years after purchase.
1.2
Other parts are warrantied against manufacturer’s defects for a period of 1 year after purchase,
with the exception of easily damaged parts like tires .
1.3
The warranty period will be reset if the products replaced due to manufacturer’s defect.
1.4
Your local dealer and retailer will have detailed warranty information as it may relate to
specific local laws and regulations.
Now-warranty Terms
Subject to local laws and regulations, conditions exist that will exclude any warranty coverage.
These conditions include, but not limited to the following:
2.1 Products purchased from a non-authorized retailer, or purchasing from any retailers that are
distributing the products outside their authorized market.
2.2 Damage to the product from misuse and/or neglect, or from not adhering to the instructions in
the User Manual.
2.3 Improper on invalid documentation, including but not limited to lacking of warranty label,
original invoice, or discrepancies on the invoice.
2.4 The product is beyond warranty period.
2.5 Damages caused by over weight, attempting tricks or running into obstacles like curbs or walls,
submerging into water etc.
2.6 Damages caused from improper packing or mishandling during shipment for warranty service.
2.7 Damages or breakage not stemming from a manufacturer’s defect.
Warranty Maintaince Process
3.1 Please contact with your local dealer or retailer to arrange for maintenance service.
3.2 Products beyond the warranty period will be eligible for fee based repair. Please contact with
your local retailer for details.