*Battery is designed to hold a charge for 24 hours but may be
reduced as a result of user activity, talk time, device-specific
settings, and device life.
Indicator Signs
Status
Action Required
Battery Indicator*
Green
“Power” light
Green
“Power” light
Amber
“Test” Light
Red
“Alarm” Light
Red
“Alarm” Light
Red
“Alarm” Light
Steady
Blinking
Blinking
1 or 2 beeps
3 beeps
4 beeps
Your system is functioning
properly.
Your system is not
getting power from a
direct power source. Verify
it is plugged into a power
source correctly.
Your system is not getting
power from a direct power
source. Verify it is plugged
into a power source
correctly.
The system cannot detect a
dial tone. Verify it is plugged
into a functioning
phone jack.
The battery is low inside
your help button. Call
Technical Support at
1-800-693-5433 and
select option 3.
It is reminding you to test
your device.
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Never Face an Emergency Alone
For assistance or questions, please call
Member Care:
800-693-5433 ext 2
Or visit
Alert-1.com
