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Troubleshooting 

Issue 

Solution 

Cannot turn on the device 

1.

 

Make sure you pressed the 

‘Power Button’ on right side 

instead of the ‘Home Button’ on the front;

 

2.

 

Charge  the  device  until  a  battery  sign  appeared  on 

screen 

Fails to recognize your voice message. 

1.

 

Make sure you selected the right language and press 

the correct microphone button; 

2.

 

If  the  surrounding  is  noisy,  try  to  speak  louder  and 

closer to the translator; 

3.

 

Make sure the network connection is stable; 

4.

 

Restart the device. 

The  translation  result  does  not  make 

sense. 

1.

 

Make sure you selected the right language and press 

the correct microphone button; 

2.

 

If  the  surrounding  is  noisy,  try  to  speak  louder  and 

closer to the translator; 

The  translation  is  not  working  or  the 

speed is very slow 

1.

 

Restart the device 

2.

 

Use another WiFi network or personal hotspot. If you 

are connecting with a public network, make sure there 

are  not  too  many  people  using  it  at  the  same  time, 

because that may affect the network speed. 

Fails  to  recognize  the  photo  and 

translate. 

1.

 

Retake the photo and focus the camera. Make sure you 

select  the  right  language  and  the  texts  need  to  be 

translated are clearly shown; 

2.

 

Restart the device; 

3.

 

Use another WiFi network or personal hotspot. If you 

are connecting with a public network, make sure there 

are  not  too  many  people  using  it  at  the  same  time, 

because that may affect the network speed. 

Only  3  languages  available  for  offline 

translation 

F

ollow  the  steps  in  

Offline  Translation

’  to  download 

other offline languages. 

Google Map cannot locate my position. 

F

ollow  the  steps  in  ‘

Google  Map

’  to  turn  on  the 

location service. 

 

 

 

Содержание JoneR GO

Страница 1: ...amera Translation 5 Offline Translation 7 Network Connection 8 WiFi Personal Hotspot 8 Other Functions 9 Object Identification 9 Exchange Rate 9 Settings 10 Software Update 10 Battery Percentage 10 Sp...

Страница 2: ...Product Dimensions Image 1...

Страница 3: ...ess and hold the LEFT microphone button to record your voice Your speaking will be automatically translated into both a voice message and a text record Then press and hold the RIGHT microphone button...

Страница 4: ...ages 57 Accents supported Languages English Chinese Japanese Cantonese Thai Indonesian Russian French Spanish Korean German Italian Portuguese Greek Dutch Arabic Malay Turkish Vietnamese Polish Swedis...

Страница 5: ...2 Select Languages Image 4 Touch the language name then select the languages you want to translate Step 3 Select Recognition Mode Menu Mode The translation result will appear on the same position of t...

Страница 6: ...lease try to take a larger picture and swipe the text area to translate it Notes If the surrounding is dark please turn on the flashlight by clicking on the upper right button If the translation resul...

Страница 7: ...talled already but will not listed under Installed section whereas the other three languages need to be downloaded manually Please see the image below to learn the guide steps When the network is not...

Страница 8: ...ot you want to connect with By dragging the screen down the network list will be refreshed Step 4 Enter the password and click Connect Please make sure the password you entered is correct Step 5 Test...

Страница 9: ...y amount you d like to convert Other Functions Object Identification Take a photo of the object you want to recognize and click Swipe the screen to view the recognition results and click More informat...

Страница 10: ...process By clicking the top right button you are able to set the cycle of checking for updates automatically In order to have the best user experience we suggest you set the checking cycle as one day...

Страница 11: ...ution 8 Megapixel Flash Light Yes Processor 4 Core 1 3G Hz Storage ROM 16GB RAM 3GB Battery Capacity 1500mAh Working Time 4 Hours Standby Time 72 Hours Microphone 3 1 Noise Reduction Mic Array Loudspe...

Страница 12: ...slation is not working or the speed is very slow 1 Restart the device 2 Use another WiFi network or personal hotspot If you are connecting with a public network make sure there are not too many people...

Страница 13: ...s at joner_customer outlook com If the problems cannot be solved you can return it even after the 30 day period to our warehouse in Los Angles and get a refund The return shipping fee is not included...

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