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•
Non-compliance with the instructions for use or installation, or
with technical and safety standards applicable in the geographical
area where your phone is used;
•
Connection to any equipment not supplied or not recommended
by TCL Communication Inc.;
•
Modification or repair performed by individuals not authorized by
TCL Communication Inc. or its affiliates;
•
Changes to the device operating system by the user or third party
applications;
•
Acts of god such as inclement weather, lightning, power surges,
fire, humidity, infiltration of liquids or foods, chemical products,
download of files, crash, high voltage, corrosion, oxidation;
•
Removal or altering of the wireless device’s event labels or serial
numbers (IMEI);
•
Damage from exposure to water or other liquids, moisture,
humidity, excessive temperatures or extreme environmental
conditions, sand, excess dust and any condition outside the
operating guidelines;
•
Rooted devices
•
Damage as result of physical abuse regardless of cause
There are no express warranties, whether written, oral or implied, other
than this printed limited warranty or the mandatory warranty provided
by your jurisdiction. In no event shall TCL Communication Inc. or any
of its affiliates be liable for incidental or consequential damages of any
nature whatsoever, including but not limited to commercial loss, to the
full extent those damages can be disclaimed by law. Some states do not
allow the exclusion or limitation of incidental or consequential damages,
or limitation of the duration of implied warranties, so the preceding
limitations or exclusions may not apply to you.
How to obtain Support: In United States please call, (855) 368-0829 or
go to www.alcatelonetouch.us for technical support. In Canada please
call, (855) 844-6058 or go to www.alcatelonetouch.ca for technical
support. We have placed many self-help tools that may help you to
isolate the problem and eliminate the need to send your wireless device
in for service. In the case that your wireless device is no longer covered
by this limited warranty due to time or condition, you may utilize our out
of warranty repair options.
