17
FAQ
Item to be checked
The other party cannot
hear you during a call
Make sure the mouthpiece is not blocked.
The receiver volume is
low
Check if the receiver volume is set to maximum.
The phone signal is poor
or switches off frequently
Make sure the phone antenna is not damaged.
Check the phone signal strength.
If there is no signal, use your phone in a location where the
signal is strong.
The phone displays “out
of network” or “network
failure”.
Check if you are in an area where the signal is weak (in a
tunnel or surrounded by building). Move to another location
and try again.
Make sure you are not trying to use a service that you haven’t
subscribed to. If you require this service, contact the network
for details.
When you cannot
connect to the network
normally
(1) The network provider does not provide this service or you
have not subscribed to this service. Please contact your
provider for details on the subscription and use of these
services.
(2) Incorrect setting. Please set the correct parameters
14.
Safety and use
Please read carefully and observe the following regulations to avoid damaging your telephone
or using it against the law.
Electronic devices/Health care facilities.
Turn off your phone when you are near high-precision electronic devices in use to avoid
causing malfunction or interfering with their operation (fire alarms, automatic doors and
automatic control equipment).
Turn off your phone in hospitals or places where the use of mobile phones is restricted.
Mobile phones affect the normal operation of electronic devices and medical instruments,
such as pacemakers, hearing aids and other electronic medical devices.
Pacemaker manufacturers recommend that mobile phones are kept at least 15 cm away from
pacemakers to prevent the phone interference. When using the phone, you should hold it
against the ear on the opposite side to the device, to reduce interference.
