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Make sure that your battery is not completely discharged; if the battery
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power is empty for a long time, it may take around 20 minutes to display
the battery charger indicator on the screen.
Make sure charging is carried out under normal conditions (0°C (32°F) to
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+40°C (104°F))
When abroad, check that the voltage input is compatible
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My cellphone cannot connect to a network or “No service” is
displayed
Try connecting in another location
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Verify the network coverage with your operator
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Check with your operator that your SIM card is valid
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Try selecting the available network(s) manually (see page 84)
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Try connecting at a later time if the network is overloaded
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My cellphone cannot connect to the Internet
Check that the IMEI number (press *#06#) is the same as the one printed
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on your warranty card or box.
Make sure that the internet access service of your SIM card is available.
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Check your cellphone's Internet connecting settings
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Make sure you are in a place with network coverage
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Try connecting at a later time or another location
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Invalid SIM card
Make sure the SIM card has been correctly inserted (see page 13)
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Make sure the chip on your SIM card is not damaged or scratched
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Make sure the service of your SIM card is available
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Touch screen does not respond accurately
Make sure your cellphone is not locked
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Launch touch screen calibration by pressing and holding the volume up/
•
down key, or alternatively, touch Settings\Touch settings\LCD touch
calibration.
Unable to make outgoing calls
Make sure you have dialed a valid number and touch
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For international calls, check the country and area codes
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Make sure your cellphone is connected to a network, and the network is
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not overloaded or unavailable
Check your subscription status with your operator (credit, SIM card valid,
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etc.)
Make sure you have not barred outgoing calls (see page 46)
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Make sure that your cellphone is not in flight mode
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Unable to receive incoming calls
Make sure your cellphone is switched on and connected to a network
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(check for overloaded or unavailable network)
Check your subscription status with your operator (credit, SIM card valid,
•
etc.)
Make sure you have not forwarded incoming calls (see page 46)
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Make sure that you have not barred certain calls
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Make sure that your cellphone is not in flight mode
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The caller’s name/number does not appear when a call is received
Check that you have subscribed to this service with your operator
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Your caller has concealed his/her name or number
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I cannot find my contacts
Make sure your SIM card is not broken
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Make sure your SIM card is inserted properly
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Import all contacts stored in SIM card to cellphone
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The sound quality of the calls is poor
You can adjust the volume during a call by pressing the
•
key
Check the network strength
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Make sure that the receiver, connector or speaker on your cellphone is
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clean
I am unable to use the features described in the manual
Check with your operator to make sure that your subscription includes this
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service
Make sure this feature does not require an Alcatel accessory
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When I select a number from my contacts, the number cannot be
dialed
Make sure that you have correctly recorded the number in your file
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Make sure that you have selected the country prefix when calling a foreign
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country
I am unable to add a contact in my contacts
Make sure that your SIM card contacts are not full; delete some files or
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save the files in the phone contacts (i.e. your professional or personal
directories)
Содержание One Touch 888A
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