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I am unable to send and receive MMS
Check your phone memory availability as it might be full.
•
Contact your network operator to check service availability and check
•
MMS parameters (see "
4.1.3 Adjust message settings
").
Verify the server centre number or your MMS profile with your
•
operator.
The server centre may be swamped, try again later.
•
SIM card PIN locked
Contact your network operator to obtain the PUK code (Personal
•
Unblocking Key).
I am unable to connect my phone to my computer
Install ALCATEL ONE TOUCH Center.
•
Check that your USB driver is installed properly.
•
Open the Notification panel to check if the Android Manager Agent has
•
been activated.
Check that you have marked the checkbox of USB debugging.
•
Check that your computer meets the requirements for ALCATEL ONE
•
TOUCH Android Manager Installation.
Make sure that you’re using the right cable from the box.
•
I am unable to download new files
Make sure there is sufficient phone memory for your download.
•
Select the internal SD card as the location to store downloaded files.
•
Check your subscription status with your operator.
•
The phone cannot be detected by others via Bluetooth
Make sure that Bluetooth is turned on and your phone is visible to other
•
users (see "
6.3 Connecting to Bluetooth devices
").
Make sure that the two phones are within Bluetooth’s detection range.
•
How to make your battery last longer
Make sure you follow the complete charge time (minimum 2.5 hours).
•
After a partial charge, the battery level indicator may not be exact. Wait
•
for at least 20 minutes after removing the charger to obtain an exact
indication.
Adjust the brightness of screen as appropriate
•
Extend the email auto-check interval for as long as possible.
•
Update news and weather information on manual demand, or increase
•
their auto-check interval.
Exit background-running applications if they are not being used for a
•
long time.
Deactivate Bluetooth, Wi-Fi, or GPS when not in use.
•
The phone will become warm following prolonged calls, game
playing, internet surfing or running other complex applications.
This heating is a normal consequence of the CPU handling excessive
•
data. Ending above actions will make your phone return to normal
temperatures.
