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CONFERENCE CALL
When talking with one party, to introduce a second party and
create a three-way conversation;
1.
Press the
Recall
key
The first caller is placed on hold
2.
Dial the extension/number of the additional party
Once the second party has answered, and you are ready
to conference all parties
3.
Press
Recall
then dial
3
Note: If you hang up during a conference, the other two
correspondents will be in direct contact
PARKING A CALL (on your phone)
You have a caller you wish to place on hold on your own
extension;
1.
Dial
Recall
then
À
7
The call is now placed on hold on your extension, the
caller will hear hold music
2.
To retrieve the parked call, dial
Recall
then
À
7
Note: If a call is parked for more than a preset period of time, it is
automatically returned to the original extension the call was
parked from.
PARKING A CALL (on another extension)
You have a caller you wish to place on hold on another
extension;
1.
Dial
À
7
2.
Enter the extension number where you want to park the
call.
The call is now placed on hold on your extension, the
caller will hear hold music
3.
To retrieve the parked call, dial
À
7
then the extension
number the call was parked on.
FOWARDING YOUR PHONE
Diverting calls to another number;
1.
Lift Handset
2.
Dial the “Forwarding Code”
3.
Enter the destination number calls are to be diverted to
4.
Replace Handset
Forwarding Codes
Forward Immediate
À
01
Forward on Busy
À
02
Forward on No Answer
À
03
Forward on Busy & No Answer
À
04
Note: You can continue to make calls
To cancel, dial
À
00
FOWARDING YOUR PHONE TO VOICEMAIL
To forward your calls to voice mail
1.
Lift handset
2.
Dial Forwarding Code (see table above)
3.
Dial 32999
4.
Replace Handset
To cancel, dial
À
00
ACCESSING VOICE MAIL ON SITE
To access your Voicemail;
1.
Lift Handset
Dial
À
À
Follow voice prompts
ACCESSING VOICE MAIL OFFSITE
To access your Voicemail when you are off campus;
1.
Dial 323-2999
Enter your extension number
Follow voice prompts
CALLS
F
O
R YOU
R
C
O
NVENIENCE
