83
•
Check the battery charge level.
•
My device cannot charge properly
•
Make sure that your battery is not completely discharged;
if the battery power is empty for a long time, it may take
around 20 minutes to display the battery charger indicator
on the screen.
•
Make sure charging is carried out under normal conditions
(0°C to +40°C).
•
When abroad, check that the voltage input is compatible.
My device cannot connect to a network or “No service” is
displayed
•
Try connecting in another location.
•
Verify the network coverage with your operator.
•
Check with your operator that your SIM card is valid.
•
Try selecting the available network(s) manually
•
Try connecting at a later time if the network is overloaded.
My device cannot connect to the Internet
•
Make sure that the internet access service of your SIM card
is available.
•
Check your device’s Internet connecting settings.
•
Make sure you are in a place with network coverage.
•
Try connecting at a later time or another location.
Invalid SIM card
•
Make sure the SIM card has been correctly inserted (see
“1.2.1 Set -up”).
•
Make sure the chip on your SIM card is not damaged or
scratched.
•
Make sure the service of your SIM card is available.
I cannot find my contacts
•
Make sure your SIM card is not broken.
•
Make sure your SIM card is inserted properly.
•
Import all contacts stored in SIM card to device.
I am unable to use the features described in the manual
•
Check with your operator to make sure that your
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