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I cannot access my voicemail
•
Make sure your operator’s voicemail number is correctly entered in “
My
Numbers
”
•
Try later if the network is busy
I am unable to send and receive messages MMS,Vox MMS
•
Check your phone memory available as it might be full
•
Contact your network operator to check service availability and check MMS
parameters (see page 40)
•
Verify the server centre number or your MMS profile with your operator
•
The server centre may be saturated; try again later
The
icon is displayed on my standby screen
•
You have saved too many short messages on your SIM card; delete some of them
or archive them in the product memory
The << - >> icon is displayed
•
You are outside of the network coverage area
I have already entered 3 incorrect PIN codes
•
Contact your network operator to obtain the PUK code (Personal Unblocking
Key)
I am unable to connect my telephone to my computer
•
Install first of all Alcatel’s PC suite
•
Use “Install the connection” and perform the installation
•
Check that your computer meets the requirements for Alcatel’s PC Suite
installation
I am unable to download new files
•
Check for free space
•
Delete some files
•
Select the MicroSD Card to store the files you downloaded
•
Check your subscription status with your operator
The phone can’t be detected by others via Bluetooth
•
Make sure that Bluetooth is turned on and your cellphone is visible to other users
(see page 49)
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