Alcatel BE1 Скачать руководство пользователя

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09/10/00 REPAIR DOCUMENTATION BE1 and BE3 Level 2

BE 1/BE3

44/46

All rights reserved.Passing on and copying of this document, use and communication of its contents are not permitted without
authorization

FAULT CODE

FOR HANDSET FAILURE DESCRIPTION

Code

Description

Comments

AFF

Display failure

No displaying, missing lines or columns

CLA

Keyboard or TPA or

lateral keys failure

Pressing a key does not work or the sensation is not OK.

ECL

Lighting problem

On keyboard or display

EST

Cosmetic problems

The handset

is functional

, but the end-user sends the phone back to after sales for

aesthetic reasons (eg : defective housing at antenna connection, striped window)

MEC

Mechanical failure

The handset

is non functional because of an external broken part

(eg : battery

connector broken , rear connector damaged)

SIM

SIM reader failure

The product requests “check SIM”

VIB

Integrated vibrator

problem

ECH

Audio

Bad audio in discrete mode or in integrated hands free, or in a car kit

RIN

R key beep

failure

The ringing or beep sound is not OK

DHO

Date / Hour problems

The product asks for the date after a switch off without taking off the battery

LOC

Locked by customer

The end-user has programmed something in the menus and thinks the product is

faulty (eg : product code, switch off after 10 minutes …)

MST

Switch On failure

The handset does not switch ON, but the battery is OK

CHB

Battery charge failure

The charge of the battery does not work correctly, but the battery is OK

BAT

Battery failure

if the handset is functional and the battery is NOK (eg short circuit on an element..)

Concerns only the handsets coming back with their battery

OTO

Autonomy problem

The end user complains about autonomy problem, but the handset is functional

NWK

Network error failure

Problem of RF connection in live network (name of the operator does not appear, or

network icon blinks…)

RFM

Radio measurement

failure

Concerns any measurements on a GSM tester

RST

Auto switch off or Reset

If the end user complains about auto switch off or reset, but nothing can be seen in

the repair process

SLO

SIM Lock failure

The product asks for “ NETWORK KEY ” when switched on

NFF

No Fault Found

OXY

Corrosion problem

Only if corrosion is the cause of the return in after sale.

Содержание BE1

Страница 1: ...06 2000 03 Documentation correction on page 19 13 06 2000 04 Flow chart and visual inspection modification Battery test new fault codes and a mandatory equipment list Audio modification for BE1 and BE3 05 10 2000 Explanation of the modifications since the last edition Improvement Correction Comments Audio improvements on BE1 and BE3 products Battery test Replace the audio amplifier by an Analog De...

Страница 2: ...rmitted without authorization CONTENTS 1 LEVEL 2 REPAIR PROCESS 3 2 TEST VISUAL INSPECTION 4 3 DISASSEMBLY OF THE PRODUCT 8 4 HARDWARE UPGRADING 20 5 REPAIR 24 6 ASSEMBLY OF THE PRODUCT 27 7 STICKERS 39 8 CUSTOMIZATION SOFTWARE DOWNLOADING 41 9 FINAL TEST 42 9 1 Functionnal test 42 9 2 Measurements 42 APPENDIX 1 FAULT CODES 43 APPENDIX 2 EQUIPMENT FOR LEVEL 2 REPAIR CENTRE 45 ...

Страница 3: ...mitted without authorization 1 LEVEL 2 REPAIR PROCESS Disassembly Hardware upgrading Final assembly Complete sticker printing Customization software downloading Final test start end See 2 See 3 See 4 See 5 See 6 See 7 See 8 See 9 To a Level 3 repair centre end See 7 Software technical level sticker Level 2 repair Test visual inspection NOK NOK YES N0 Rear casing is changed OK OK ...

Страница 4: ...y sticker a humidity sticker is present on some BE1 terminals on the shielding that can be seen on the rear casing side without openning the handset Check the state of the sticker as shown below Sticker of a good terminal Sticker of a terminal dived in water This terminal is out of the warranty c Check J904 the charge connector corrosion contacts d Check the SIM latch right functioning e Insert a ...

Страница 5: ... must measure the voltage and the Thermistor value as shown below NI MH Battery Lithium battery With a multimeter Measure the voltage between pin 1 and pin 6 if 2 9 V the battery is NOK Measure the Thermistor value between pin 5 and pin 6 for Ni MH battery Measure the Thermistor value between pin 4 and pin 6 for Lithium battery the Thermistor value must be 100 k at 25 C ALCATEL POWER PACK ASSEMBLE...

Страница 6: ...tents are not permitted without authorization Resistor value temperature Temperature C If these measurements are NOK the battery is swapped and returned to Pilot Repair Centre of Laval If these measurements are OK plug the battery on a good handset put it on a charger and check the charge icon animation 0 50 100 150 200 250 10 15 20 25 30 35 40 45 Thermistor kO ...

Страница 7: ... and check the right functioning of the keyboard and the volume keys check the display backlighting i Switch off the product j Test the date and hour function Plug a dummy battery ref SAVBE10004 on a 3 8v power supply switch on the handset adjust the date and hour switch off the product and wait for 10 seconds Switch on the handset again if the product asks for the date and hour the handset must b...

Страница 8: ...ing on and copying of this document use and communication of its contents not permitted without written authorization Ref ED Dir data RAFT DATA_ALCATEL doc 05 10 2000 00000 D00 REPAIR DOCUMENTATION L MULTI PRODUIT 8 46 BE1 BE3 ...

Страница 9: ...use and communication of its contents not permitted without written authorization No specific tool is required to remove the antenna just hand unscrew it Ref ED Dir data RAFT DATA_ALCATEL doc 05 10 2000 00000 D00 REPAIR DOCUMENTATION L MULTI PRODUIT 9 46 BE1 BE3 ...

Страница 10: ...cument use and communication of its contents not permitted without written authorization Use pliers to remove the J 300 antenna switch protection Ref ED Dir data RAFT DATA_ALCATEL doc 05 10 2000 00000 D00 REPAIR DOCUMENTATION L MULTI PRODUIT 10 46 BE1 BE3 ...

Страница 11: ...communication of its contents not permitted without written authorization Place the product on the plastic positionning tool positon 2 Remove the 2 black screws Ref ED Dir data RAFT DATA_ALCATEL doc 05 10 2000 00000 D00 REPAIR DOCUMENTATION L MULTI PRODUIT 11 46 BE1 BE3 ...

Страница 12: ...ying of this document use and communication of its contents not permitted without written authorization Remove the 5 yellow screws Ref ED Dir data RAFT DATA_ALCATEL doc 05 10 2000 00000 D00 REPAIR DOCUMENTATION L MULTI PRODUIT 12 46 BE1 BE3 ...

Страница 13: ... contents not permitted without written authorization Disassemble the front casing and the MMI board from the other part of the product shielding radiodigital board and rear casing Ref ED Dir data RAFT DATA_ALCATEL doc 05 10 2000 00000 D00 REPAIR DOCUMENTATION L MULTI PRODUIT 13 46 BE1 BE3 ...

Страница 14: ...pying of this document use and communication of its contents not permitted without written authorization Remove the 3 grey screws Ref ED Dir data RAFT DATA_ALCATEL doc 05 10 2000 00000 D00 REPAIR DOCUMENTATION L MULTI PRODUIT 14 46 BE1 BE3 ...

Страница 15: ...ying of this document use and communication of its contents not permitted without written authorization Remove the 2 white screws Ref ED Dir data RAFT DATA_ALCATEL doc 05 10 2000 00000 D00 REPAIR DOCUMENTATION L MULTI PRODUIT 15 46 BE1 BE3 ...

Страница 16: ...and communication of its contents not permitted without written authorization Remove the upper shielding and check it Be aware of the positionning pin guide Ref ED Dir data RAFT DATA_ALCATEL doc 05 10 2000 00000 D00 REPAIR DOCUMENTATION L MULTI PRODUIT 16 46 BE1 BE3 ...

Страница 17: ...d communication of its contents not permitted without written authorization Remove the Radiodigital board and check it Be aware of the positionning pin guide Ref ED Dir data RAFT DATA_ALCATEL doc 05 10 2000 00000 D00 REPAIR DOCUMENTATION L MULTI PRODUIT 17 46 BE1 BE3 ...

Страница 18: ...ts mechanical state if it is not OK change it Check the contacts of this connector on the main board if they are not OK clean them WARNING For all modifications and repair on radiodigital board use the postionning tool ref 17010061 it avoids the antenna contact damage J 301 Ref ED Dir data RAFT DATA_ALCATEL doc 05 10 2000 00000 D00 REPAIR DOCUMENTATION L MULTI PRODUIT 18 46 BE1 BE3 ...

Страница 19: ...ithout written authorization Remove the lower shielding check it if it is not OK change it Be aware of the positionning pin guide Check the mechanical state of the rear casing if it is scratched change it Ref ED Dir data RAFT DATA_ALCATEL doc 05 10 2000 00000 D00 REPAIR DOCUMENTATION L MULTI PRODUIT 19 46 BE1 BE3 ...

Страница 20: ...ng on and copying of this document use and communication of its contents not permitted without written authorization Ref ED Dir data RAFT DATA_ALCATEL doc 05 10 2000 00000 D00 REPAIR DOCUMENTATION L MULTI PRODUIT 20 46 BE1 BE3 ...

Страница 21: ...ng on and copying of this document use and communication of its contents not permitted without written authorization Ref ED Dir data RAFT DATA_ALCATEL doc 05 10 2000 00000 D00 REPAIR DOCUMENTATION L MULTI PRODUIT 21 46 BE1 BE3 ...

Страница 22: ...ng on and copying of this document use and communication of its contents not permitted without written authorization Ref ED Dir data RAFT DATA_ALCATEL doc 05 10 2000 00000 D00 REPAIR DOCUMENTATION L MULTI PRODUIT 22 46 BE1 BE3 ...

Страница 23: ...ng on and copying of this document use and communication of its contents not permitted without written authorization Ref ED Dir data RAFT DATA_ALCATEL doc 05 10 2000 00000 D00 REPAIR DOCUMENTATION L MULTI PRODUIT 23 46 BE1 BE3 ...

Страница 24: ...vel 2 BE 1 BE3 24 46 All rights reserved Passing on and copying of this document use and communication of its contents are not permitted without authorization 5 REPAIRS This describes the LEVEL 2 repairs that can be done without any diagnosys equipment ...

Страница 25: ... lines or columns or no display Check the MMI board Check the interboard connector J905 Change the faulty element Keyboard and backlighting No keypad and or display backlighting or the keys don t work Check the inter board connector J905 Check the MMI board Change the faulty element Antenna It is scratched or broken Change it Network the handset does not lock properly on the network or radio probl...

Страница 26: ...ocument use and communication of its contents are not permitted without authorization In case the LEVEL 2 repairs do not solve the problems or if the radio digital board is damaged a LEVEL 3 repair is needed CAUTION Before sending the products to a LEVEL 3 repair centre make sure that you have done every hardware upgrading ...

Страница 27: ...ng on and copying of this document use and communication of its contents not permitted without written authorization Ref ED Dir data RAFT DATA_ALCATEL doc 05 10 2000 00000 D00 REPAIR DOCUMENTATION L MULTI PRODUIT 27 46 BE1 BE3 ...

Страница 28: ...ot permitted without written authorization Place the rear casing on the plastic positionning tool position1 Place the lower shielding in the rear casing Be aware of the positionning pin guide Ref ED Dir data RAFT DATA_ALCATEL doc 05 10 2000 00000 D00 REPAIR DOCUMENTATION L MULTI PRODUIT 28 46 BE1 BE3 ...

Страница 29: ...ion of its contents not permitted without written authorization Place the radiodigital board in the lower shielding Be aware of J 904 J 301 and the positionning pin guide Ref ED Dir data RAFT DATA_ALCATEL doc 05 10 2000 00000 D00 REPAIR DOCUMENTATION L MULTI PRODUIT 29 46 BE1 BE3 ...

Страница 30: ...nt use and communication of its contents not permitted without written authorization Place the upper shielding Be aware of the positionning pin guide Ref ED Dir data RAFT DATA_ALCATEL doc 05 10 2000 00000 D00 REPAIR DOCUMENTATION L MULTI PRODUIT 30 46 BE1 BE3 ...

Страница 31: ...nd communication of its contents not permitted without written authorization Place the upper shielding with 2 white screws shift the shielding towards J 904 Ref ED Dir data RAFT DATA_ALCATEL doc 05 10 2000 00000 D00 REPAIR DOCUMENTATION L MULTI PRODUIT 31 46 BE1 BE3 ...

Страница 32: ...se and communication of its contents not permitted without written authorization Screw the 3 grey screws respect the order of screwing as shown as above Ref ED Dir data RAFT DATA_ALCATEL doc 05 10 2000 00000 D00 REPAIR DOCUMENTATION L MULTI PRODUIT 32 46 BE1 BE3 ...

Страница 33: ...his document use and communication of its contents not permitted without written authorization Ionize the MMI board be aware of the display Ref ED Dir data RAFT DATA_ALCATEL doc 05 10 2000 00000 D00 REPAIR DOCUMENTATION L MULTI PRODUIT 33 46 BE1 BE3 ...

Страница 34: ...ation Place the front casing on the plastic positionning tool position 2 Be aware there is no dust on the glass of the front casing ionize it Assemble the MMI board with the front casing keypad Be aware of the earpiece contacts Ref ED Dir data RAFT DATA_ALCATEL doc 05 10 2000 00000 D00 REPAIR DOCUMENTATION L MULTI PRODUIT 34 46 BE1 BE3 ...

Страница 35: ...its contents not permitted without written authorization Assemble the rear casing the radiodigital board to the MMI board keypad be aware of the good position of the volume keys Ref ED Dir data RAFT DATA_ALCATEL doc 05 10 2000 00000 D00 REPAIR DOCUMENTATION L MULTI PRODUIT 35 46 BE1 BE3 ...

Страница 36: ... use and communication of its contents not permitted without written authorization Place the yellow screws respect the order of screwing as shown above Ref ED Dir data RAFT DATA_ALCATEL doc 05 10 2000 00000 D00 REPAIR DOCUMENTATION L MULTI PRODUIT 36 46 BE1 BE3 ...

Страница 37: ...pying of this document use and communication of its contents not permitted without written authorization Place the 2 black screws Ref ED Dir data RAFT DATA_ALCATEL doc 05 10 2000 00000 D00 REPAIR DOCUMENTATION L MULTI PRODUIT 37 46 BE1 BE3 ...

Страница 38: ... use and communication of its contents not permitted without written authorization Screw the antenna as shown above Check the SWITCH ON of the handset Ref ED Dir data RAFT DATA_ALCATEL doc 05 10 2000 00000 D00 REPAIR DOCUMENTATION L MULTI PRODUIT 38 46 BE1 BE3 ...

Страница 39: ... 3 DM 2 Product Type 17 00 13 36 180 20 max type Helvetica PROD 3 Distributeur 13 40 13 36 180 40 max type Helvetica DISTRIB 4 Commercial Référence 17 00 8 20 180 15 alpha type Helvetica REFCOM 5 Texte Made in Europe 17 00 11 70 180 type Helvetica 6 Hardware technical level 17 00 9 90 180 2 type Helvetica PTH 7 Software technical level 13 00 9 90 180 2 type Helvetica PTS 8 Date Code 9 00 9 92 180 ...

Страница 40: ... authorization 7 2 Software Technical Level sticker When the rear casing has not been changed it is mandatory to upgrade the indication of the software technical level on the handset as the software has been upgraded unless the upgrade software is the same as the previous software A sticker indicating the software technical level must be sticked on the rear casing 16A Software technical Level ...

Страница 41: ...he terminal needs a LEVEL 3 repair 1 Content of DATAMATRIX code IMEI Industrial reference Hardware tech level Software tech level Commercial reference 8 2 Customization with an ELIOS equipment See Elios documentation for the installation of the system The customization software runs under WINDOWS NT Click on OTR BE1 or OTR BE3 Fill in the fields enter the Commercial Reference enter any value for t...

Страница 42: ...3 9 Car kit Call base from mobile 5 9 Car kit Power level measurements Phase error measurements RX level measurements Power level measurements Phase error measurements RX Level measurement Power level measurements Phase error measurements RX Level measurements Power level measurements Phase error measurements RX Level measurements Power level measurements Phase error measurements RX Level measurem...

Страница 43: ...REPAIR DOCUMENTATION BE1 and BE3 Level 2 BE 1 BE3 43 46 All rights reserved Passing on and copying of this document use and communication of its contents are not permitted without authorization APPENDIX 1 FAULT CODES ...

Страница 44: ...or beep sound is not OK DHO Date Hour problems The product asks for the date after a switch off without taking off the battery LOC Locked by customer The end user has programmed something in the menus and thinks the product is faulty eg product code switch off after 10 minutes MST Switch On failure The handset does not switch ON but the battery is OK CHB Battery charge failure The charge of the ba...

Страница 45: ...ENTATION BE1 and BE3 Level 2 BE 1 BE3 45 46 All rights reserved Passing on and copying of this document use and communication of its contents are not permitted without authorization APPENDIX 2 EQUIPMENT FOR LEVEL 2 REPAIR CENTRE ...

Страница 46: ...ards car kit Dummy battery for DHO test ACKSYS equipment bench and interfaces Dongle used for downloading and customisation Stickers MANDATORY EQUIPMENT NOT SUPPLIED BY ALCATEL Table cover and wristlet for ESD protection Soldering iron adjustable temperature Hot air machine Solder Desoldering wick Electrical or manual dynamometric screw driver Ionizing air gun or cold air blower Binocular Printer ...

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