38
The phone becomes warm following prolonged calls, game
playing, internet surfing or running other complex applications
•
This heating is a normal consequence of the CPU handling excessive
data. Ending the above actions will make your phone return to normal
temperature.
After Factory reset is performed, I can't use my phone without
entering Google account credentials
•
After reset is performed, you must enter the original Google account
credentials that were used on this phone.
•
If you don’t remember your Google account credentials, complete
Google account recovery procedures.
•
If you still cannot access your phone, apply to the authorised repair
centre, but remember that it will not be regarded as warranty case.
The phone doesn't ring when a call or message arrives
•
Make sure that Do Not Disturb mode (go to
Settings
>
Sound &
notification > Do Not Disturb
) is not activated.
•
Press the
Volume up/down
key to adjust volume.
I forget some passwords/codes/keys on phone
•
Perform
Factory reset
.
•
If you still cannot access your phone, apply to the authorised repair
centre, but remember that it will not be regarded as warranty case.
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license by TCL Communication Ltd..
© Copyright 2018 TCL Communication Ltd. All rights
reserved
TCL Communication Ltd. reserves the right to alter
material or technical specification without prior notice.