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This phone has been tested and rated for use with hearing aids for
some of the wireless technologies that it uses. However, there may
be some newer wireless technologies used in this phone that have
not been tested yet for use with hearing aids. It is important to
try the different features of this phone thoroughly and in different
locations, using your hearing aid or cochlear implant, to determine
if you hear any interfering noise. Consult your service provider
or the manufacturer of this phone for information on hearing aid
compatibility. If you have questions about return or exchange policies,
consult your service provider or phone retailer.
General information �����������
•
Website: www.alcatelonetouch.us
•
Facebook: http://www.facebook.com/alcatelonetouchusa
•
Twitter: http://www.twitter.com/alcatel1touch
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Hotline Number: In the United States, call 855-368-0829 for
technical support.
On our Internet site, you will find our FAQ (Frequently Asked
Questions) section. You can also contact us by e-mail to ask any
questions you may have.
An electronic version of this user guide is available in English
and other languages according to availability on our server:
www.alcatelonetouch.com.us
Your telephone is a transceiver that operates on GSM/GPRS/2G in
quad-band with 850/900/1800/1900 MHz or UMTS in tri-band with
2/4/5 MHz and LTE FDD B2/4/5/12/66.
Protection against theft
(1)
Your mobile phone is identified by an IMEI (mobile phone serial
number) shown on the packaging label and in the product’s memory.
We recommend that you note the number the first time you use
your mobile phone by entering *#06# and keep it in a safe place.
It may be requested by the police or your operator if your mobile
phone is stolen.
Disclaimer
There may be certain differences between the user manual
description and the mobile phone’s operation, depending on the
software release of your mobile phone or specific operator services.
(1)
Contact your network operator to check service availability.
TCL Communication shall not be held legally responsible for such
differences, if any, nor for their potential consequences, which
responsibility shall be borne by the operator exclusively.
MetroPCS Information �������
Service
You will need the following information when activating service:
•
Your name, address and an eight-digit number that you will use to
access your account (your personal identification number “PIN”).
•
Your serial number (IMEI) and SIM card number. If your phone has
a removable battery, to locate the serial number, remove the phone
from the box and remove the battery cover from the phone. The
serial number is located near the bar code. It will be either 14 or
18 digits. If your phone does not have a removable battery, check
the box label or phone settings to locate the serial number. The
SIM card number can be located below the bottom bar code on
the back of the SIM card holder.
•
Your choice of MetroPCS plan and services including unlimited
data, talk and text plans.
•
Install the battery, if applicable, and SIM card in your new phone by
following the step by step instructions in this phone’s User Guide.
•
Once your phone is powered up, dial 1.888.8metro8
(1.888.863.8768) to connect with an activation representative who
will assist you in activating your phone. You can also activate your
phone online by visiting metropcs.com. (As soon as your service
is activated, be sure to fully charge the phone’s battery before
using it again.)
Don’t hesitate to ask your MetroPCS representative for more
information on additional features and services or visit metropcs.com.
Account Detail:
•
Text Message Reminder� MetroPCS provides a text message
reminder on your phone before payment is due.
•
E-statement� View your statement summary online.
(Only available in select states.)
•
Call Detail� View your call detail online for a listing of all local calls
made during the service cycle. (Additional charge applies.)
Payment Options:
There are several ways to pay for your MetroPCS service.
