Alcatel 5038D Скачать руководство пользователя страница 22

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• 

Make sure that you have not barred certain calls.

• 

Make sure that your phone is not in airplane mode.

The caller’s name/number does not appear when a call is 
received

• 

Check that you have subscribed to this service with your operator.

• 

Your caller has concealed his/her name or number.

I cannot find my contacts

• 

Make sure your SIM card is not broken.

• 

Make sure your SIM card is inserted properly.

• 

Import all contacts stored in SIM card to phone.

The sound quality of the calls is poor

• 

You can adjust the volume during a call by pressing the Volume 
Up/Down
 key.

• 

Check the network strength 

 .

• 

Make sure that the receiver, connector or speaker on your phone 
is clean.

I am unable to use the features described in the manual

• 

Check with your operator to make sure that your subscription 
includes this service.

• 

Make sure this feature does not require an ALCATEL ONETOUCH 
accessory.

When I select a number from my contacts, the number 
cannot be dialed

• 

Make sure that you have correctly recorded the number in your file.

• 

Make sure that you have selected the country prefix when calling a 
foreign country.

I am unable to add a contact in my contacts

• 

Make sure that your SIM card contacts are not full; delete some 
files or save the files in the phone contacts (i.e. your professional 
or personal directories).

My callers are unable to leave messages on my voicemail

• 

Contact your network operator to check service availability.

I cannot access my voicemail

• 

Make sure your operator’s voicemail number is correctly entered 
in "Voicemail number".

• 

Try later if the network is busy.

I am unable to send and receive MMS

• 

Check your phone memory availability as it might be full.

• 

Contact your network operator to check service availability and 
check MMS parameters.

My phone cannot charge properly

• 

Make sure that your battery is not completely discharged; if the 
battery power is empty for a long time, it may take around 20 
minutes to display the battery charger indicator on the screen.

• 

Make sure charging is carried out under normal conditions (0°C 
to +40°C).

• 

When abroad, check that the voltage input is compatible.

My phone cannot connect to a network or “No service” 
is displayed

• 

Try connecting in another location.

• 

Verify the network coverage with your operator.

• 

Check with your operator that your SIM card is valid.

• 

Try selecting the available network(s) manually. 

• 

Try connecting at a later time if the network is overloaded.

My phone cannot connect to the Internet

• 

Check that the IMEI number (press *#06#) is the same as the one 
printed on your warranty card or box.

• 

Make sure that the internet access service of your SIM card is 
available.

• 

Check your phone's Internet connecting settings.

• 

Make sure you are in a place with network coverage.

• 

Try connecting at a later time or another location.

Invalid SIM card

• 

Make sure the SIM card has been correctly inserted (see “Inserting 
or removing the SIM card”).

• 

Make sure the chip on your SIM card is not damaged or scratched.

• 

Make sure the service of your SIM card is available.

Unable to make outgoing calls

• 

Make sure you have dialed a valid number and have touched Call.

• 

For international calls, check the country and area codes.

• 

Make sure your phone is connected to a network, and the network 
is not overloaded or unavailable.

• 

Check your subscription status with your operator (credit, SIM 
card valid, etc.).

• 

Make sure you have not barred outgoing calls.

• 

Make sure that your phone is not in airplane mode.

Unable to receive incoming calls

• 

Make sure your phone is switched on and connected to a network 
(check for overloaded or unavailable network).

• 

Check your subscription status with your operator (credit, SIM 
card valid, etc.).

• 

Make sure you have not forwarded incoming calls.

Содержание 5038D

Страница 1: ...enjoy your high quality mobile communication experience For more information about how to use the cellphone please go to www alcatelonetouch com to download complete user manual Moreover from the web...

Страница 2: ...ds Exercise caution when holding your device near your ear while the loudspeaker is in use Table of contents 1 Your mobile 3 2 Text input 14 3 Phone call 15 4 People 17 5 Messaging 18 6 Email 19 7 Get...

Страница 3: ...ming mode adjust the media volume Mute the ringtone of an incoming call Press to light up the screen when it dims during a call Volume up Volume down Camera Speaker Flashlight Menu key Touch to access...

Страница 4: ...e battery Charging the battery Connect the battery charger to your phone and mains socket respectively 1 2 Getting started 1 2 1 Set up Removing or installing the back cover Inserting or removing the...

Страница 5: ...educe power consumption and energy waste when battery is fully charged disconnect your charger from the plug switch off Wi Fi GPS Bluetooth or background running applications when not in use reduce th...

Страница 6: ...thering is on Phone is connected via USB cable Portable Wi Fi hotspot is on Radio is on Status icons GPRS connected No signal gray GPRS in use Roaming EDGE connected No SIM card inserted EDGE in use S...

Страница 7: ...add them to a folder by stacking one item on top of another Wallpaper customization Touch Menu key then touch Wallpaper to customize wallpaper 1 3 5 Volume adjustment You can set ringer media and phon...

Страница 8: ...number you entered can be saved to Contacts by touching Add to Contacts To hang up a call touch End 2 Text input 2 1 Using Onscreen Keyboard Onscreen Keyboard settings From the home screen select Sett...

Страница 9: ...tact s vCard to them via Bluetooth Gmail etc Touch a contact you want to share touch and Share from contact details screen then select the application to perform this action 4 3 Synchronizing contacts...

Страница 10: ...send If you do not want to send the mail right away you can touch Menu key and Save draft or touch Back key to save a copy 5 Messaging You can create edit and receive SMS and MMS with this phone To ac...

Страница 11: ...les videos photos music and others rename files install applications into your phone etc 7 Getting connected To connect to the Internet with this phone you can use GPRS EDGE 3G networks or Wi Fi which...

Страница 12: ...a list of the applications you ve installed the words you ve added to the dictionary used by the onscreen keyboard and most of the settings that you configure with the Settings application If you deac...

Страница 13: ...ings Touch Backup and reset Factory data reset Touch Reset phone Erase everything Phone reset will erase all of your personal data from internal phone storage including information about your Google A...

Страница 14: ...for auto check intervals and reminders about upgrades are also available once you restart the phone If you have chosen auto check when the system discovers the new version the icon will appear in the...

Страница 15: ...fort in your hands arms shoulders neck or other parts of your body Follow the instructions to avoid problems such as tendinitis carpal tunnel syndrome or other musculoskeletal disorders Safety and use...

Страница 16: ...aged over 1 gram of body tissue Tests for SAR are conducted using standard operating positions with the mobile phone transmitting at its highest certified power level in all tested frequency bands PRO...

Страница 17: ...In general the closer you are to a wireless base station antenna the lower the power output of the mobile phone Before a mobile phone model is available for sale to the public compliance with nationa...

Страница 18: ...at least this distance away from the body If you are not using an approved accessory ensure that whatever product is used is free of any metal and that it positions the phone the indicated distance aw...

Страница 19: ...hird person from using it even with a different SIM card 1 Contact your network operator to check service availability LICENCES The Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and...

Страница 20: ...pecific operator services TCT Mobile shall not be held legally responsible for such differences if any nor for their potential consequences which responsibility shall be borne by the operator exclusiv...

Страница 21: ...pgrade tool My phone has not responded for several minutes Restart your phone by pressing and holding the Power key Remove the battery and re insert it then restart the phone If it still does not work...

Страница 22: ...rs My phone cannot charge properly Make sure that your battery is not completely discharged if the battery power is empty for a long time it may take around 20 minutes to display the battery charger i...

Страница 23: ...hones are within Bluetooth s detection range How to make your battery last longer Make sure you follow the complete charge time minimum 2 5 hours After a partial charge the battery level indicator may...

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