91
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Check your subscription status with your carrier.
•
Make sure that you have not forwarded incoming calls.
•
Make sure that you have not barred certain calls.
•
Make sure that your device is not in airplane mode.
The caller’s name/number doesn't appear when a call is received
•
Check that you have subscribed Caller ID service with your carrier.
•
Your caller may have concealed his name or number.
I can't find my contacts
•
Make sure that your SIM card is not broken.
•
Make sure that your SIM card is inserted properly.
•
Import all contacts stored in SIM card to device.
The sound quality of the calls is poor
•
Adjust the volume during a call by pressing the Volume up/down key.
•
Check the network strength. Move to a location with stronger signal strength.
•
Make sure that the receiver, connector or speaker on your tablet is clean.
I can't use the features described in the manual
•
Check with your carrier to make sure that your subscription includes this service.
•
Make sure that this feature doesn't require any additional accessory.
When I select a number from my contacts, the number can't be dialed
•
Make sure that you have correctly recorded the number in your file.
•
Make sure that you have selected the country code when calling an international
number.
I can't add a contact
•
Make sure that your SIM card contact list is not full; delete some files or save the
files to the tablet.
My callers can't leave messages on my voicemail
•
Contact your network carrier to check service availability.
•
Set up your voicemail with your carrier, so that your caller can leave a message.
I can't access my voicemail
•
Make sure that your carrier’s voicemail number is correctly entered in "Voicemail
number".
•
Try later if the network is busy.
