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Safety and use ...................
We recommend that you read this chapter carefully before using your
phone. The manufacturer disclaims any liability for damage, which may
result as a consequence of improper use or use contrary to the
instructions contained herein.
•
TRAFFIC SAFETY:
Given that studies show that using a mobile phone while driving a
vehicle constitutes a real risk, even when the hands-free kit is used (car
kit, headset...), drivers are requested to refrain from using their mobile
when the vehicle is not parked.
When driving, do not use your phone and headphone to listen to music
or to the radio. Using a headphone can be dangerous and forbidden in
some areas.
When switched on, your phone emits electromagnetic waves that can
interfere with the vehicle’s electronic systems such as ABS anti-lock
brakes or airbags. To ensure that there is no problem:
- do not place your phone on top of the dashboard or within an airbag
deployment area,
- check with your car dealer or the car manufacturer to make sure that
the dashboard is adequately shielded from mobile phone RF energy.
•
CONDITIONS OF USE:
You are advised to switch off the telephone from time to time to
optimise its performance.
Switch the phone off before boarding an aircraft.
Switch the phone off when you are in health care facilities, except in
designated areas. As with many other types of equipment now in regular
use, mobile telephones can interfere with other electrical or electronic
devices, or equipment using radio frequency.
Switch the phone off when you are near gas or flammable liquids.
Strictly obey all signs and instructions posted in a fuel depot, petrol
station, or chemical plant, or in any potentially explosive atmosphere.
When the phone is switched on, it should be kept at least 15 cm from
any medical device such as a pacemaker, a hearing aid or insulin pump,
etc. In particular when using the phone, you should hold it against the
ear on the opposite side to the device, if any.
To avoid hearing impairment, pick up the call before holding your phone
to your ear. Also move the handset away from your ear while using the
“hands-free” mode because the amplified volume might cause hearing
damage.
Do not let children use the phone and/or play with the telephone and
accessories without supervision.
TCL Communication shall not be held legally responsible for such
differences, if any, nor for their potential consequences, which
responsibility shall be borne by the operator exclusively.This
handset may contain materials, including applications and software in
executable or source code form, which is submitted by third parties
for inclusion in this handset (“Third Party Materials”). All third party
materials in this handset are provided “as is”, without warranty of any
kind, whether express or implied, including the implied warranties of
merchantability, fitness for a particular purpose or use/third party
application, interoperability with other materials or applications of
the purchaser and non-infringement of copyright. The purchaser
undertakes that TCL Communication has complied with all quality
obligations incumbent upon it as a manufacturer of mobile devices
and handsets in complying with Intellectual Property rights. TCL
Communication will at no stage be responsible for the inability or
failure of the Third Party Materials to operate on this handset or in
interaction with any other devices of the purchaser. To the maximum
extent permitted by law, TCL Communication disclaims all liability for
any claims, demands, suits or actions, and more specifically – but not
limited to – tort law actions, under any theory of liability, arising out
of the use, by whatever means, or attempts to use, such Third Party
Materials. Moreover, the present Third Party Materials, which are
provided free of charge by TCL Communication, may be subject to
paid updates and upgrades in the future; TCL Communication waives
any responsibility regarding such additional costs, which shall be
borne exclusively by the purchaser. The availability of the applications
may vary depending on the countries and the operators where the
handset is used; in no event shall the list of possible applications and
software provided with the handsets be considered as an undertaking
from TCL Communication; it shall remain merely as information for
the purchaser. Therefore, TCL Communication shall not be held
responsible for the lack of availability of one or more applications
wished for by the purchaser, as its availability depends on the country
and the operator of the purchaser. TCL Communication reserves the
right at any time to add or remove Third Party Materials from its
handsets without prior notice; in no event shall TCL Communication
be held responsible by the purchaser for any consequences that such
removal may have on the purchaser regarding the use or attempt to
use such applications and Third Party Materials.
General information .......
•
Internet address
: www.alcatelonetouch.com
•
Hot Line Number
: see “TCL Communication Services”
leaflet or go to our website.
•
Address: Room 1910-12A, Tower 3, China HK City, 33 Canton
Road, Tsimshatsui, Kowloon, Hong Kong
On our website, you will find our FAQ (Frequently Asked Questions)
section. You can also contact us by e-mail to ask any questions you may
have.
An electronic version of this user guide is available in English and other
languages according to availability on our server:
www.alcatelonetouch.com
Your mobile phone is a transceiver that operates on GSM in quad-band
with 850/900/1800/1900 MHz or UMTS in tri-band with 850/900/2100
MHz.
This equipment is in compliance with the essential requirements and
other relevant provisions of Directive 1999/5/EC. The entire copy of the
Declaration of Conformity for your telephone can be obtained through
our website: www.alcatelonetouch.com.
Protection against theft
(1)
Your telephone is identified by an IMEI (phone serial number) shown
on the packaging label and in the phone’s memory. We recommend
that you note the number the first time you use your telephone by
entering * # 0 6 # and keep it in a safe place. It may be requested by
the police or your operator if your telephone is stolen. This number
allows your mobile telephone to be blocked preventing a third
person from using it, even with a different SIM card.
Disclaimer
There may be certain differences between the user manual
description and the phone’s operation, depending on the software
release of your telephone or specific operator services.
(1
)
Contact your network operator to check service availability.
•
LICENSES
Obigo®
is a registered trademark of Obigo AB.
microSD Logo is a trademark.
The Bluetooth word mark and logos are owned by the
Bluetooth SIG, Inc. and any use of such marks by TCL
Communication Ltd. and its affiliates is under license.
Other trademarks and trade names are those of their
respective owners.
ALCATEL 2067X BLUETOOTH
DECLARATION ID B018931
Java™ and all Java™ based trademarks and logos are
trademarks or registered trademarks of Sun
Microsystems, Inc. in the U.S. and other countries.
When replacing the cover please note that your phone may contain
substances that could create an allergic reaction.
Always handle your phone with care and keep it in a clean and dust-free
place.
Do not allow your phone to be exposed to adverse weather or
environmental conditions (moisture, humidity, rain, infiltration of liquids,
dust, sea air, etc). The manufacturer’s recommended operating
temperature range is -10°C to +55°C.
At over 55°C the legibility of the phone’s display may be impaired,
though this is temporary and not serious.
Emergency call numbers may not be reachable on all cellular networks.
You should never rely only on your phone for emergency calls.
Do not open, dismantle or attempt to repair your mobile phone
yourself.
Do not drop, throw or bend your mobile phone.
Do not use the phone if the glass made screen, is damaged, cracked or
broken to avoid any injury.
Do not paint it.
Use only batteries, battery chargers, and accessories which are
recommended by TCL Communication Ltd. and its affiliates and are
compatible with your phone model. TCL Communication Ltd. and its
affiliates disclaim any liability for damage caused by the use of other
chargers or batteries.
Remember to make back-up copies or keep a written record of all
important information stored in your phone.
Some people may suffer epileptic seizures or blackouts when exposed
to flashing lights, or when playing video games. These seizures or
blackouts may occur even if a person never had a previous seizure or
blackout. If you have experienced seizures or blackouts, or if you have a
family history of such occurrences, please consult your doctor before
playing video games on your phone or enabling a flashing-lights feature
on your phone.
Parents should monitor their children’s use of video games or other
features that incorporate flashing lights on the phones. All persons
should discontinue use and consult a doctor if any of the following
symptoms occur: convulsion, eye or muscle twitching, loss of awareness,
involuntary movements, or disorientation. To limit the likelihood of such
symptoms, please take the following safety precautions:
- Do not play or use a flashing-lights feature if you are tired or need
sleep.
- Take a minimum of a 15-minute break hourly.
- Play in a room in which all lights are on.
- Play at the farthest distance possible from the screen.
Warranty ............................
Your phone is warranted against any defect or malfunctioning which
may occur in conditions of normal use during the warranty period of
twelve (12) months
(2)
from the date of purchase as shown on your
original invoice.
Batteries
(3)
and accessories sold with your phone are also warranted
against any defect which may occur during the first six (6) months
(1)
from the date of purchase as shown on your original invoice.
In case of any defect of your phone which prevents you from normal use
thereof, you must immediately inform your vendor and present your
phone with your proof of purchase.
If the defect is confirmed, your phone or part thereof will be either
replaced or repaired, as appropriate. Repaired phone and accessories
are entitled to a one (1) month warranty for the same defect. Repair
or replacement may be carried out using reconditioned components
offering equivalent functionality.
This warranty covers the cost of parts and labor but excludes any
other costs.
This warranty shall not apply to defects to your phone and/or accessory
due to (without any limitation):
1) Non-compliance with the instructions for use or installation, or with
technical and safety standards applicable in the geographical area
where your phone is used,
2) Connection to any equipment not supplied or not recommended by
TCL Communication Ltd.,
3) Modification or repair performed by individuals not authorised by
TCL Communication Ltd. or its affiliates or your vendor,
4) Modification, adjustment or alteration of software or hardware
performed by individuals not authorised by TCL Communication
Ltd.,
5) Inclement weather, lightning, fire, humidity, infiltration of liquids or
foods, chemical products, download of files, crash, high voltage,
corrosion, oxidation…
Your phone will not be repaired in case labels or serial numbers (IMEI)
have been removed or altered.
There are no express warranties, whether written, oral or implied,
other than this printed limited warranty or the mandatory warranty
provided by your country or jurisdiction.
(2)
The warranty period may vary depending on your country.
(
3) The life of a rechargeable mobile phone battery in terms of
conversation time standby time, and total service life, will depend on the
conditions of use and network configuration. Batteries being considered
expendable supplies, the specifications state that you should obtain
optimal performance for your phone during the first six months after
purchase and for approximately 200 more recharges.
- If your hands, wrists, or arms become tired or sore while playing, stop
and rest for several hours before playing again.
- If you continue to have sore hands, wrists, or arms during or after
playing, stop the game and see a doctor.
When you play games on your phone, you may experience occasional
discomfort in your hands, arms, shoulders, neck, or other parts of your
body. Follow the instructions to avoid problems such as tendinitis, carpal
tunnel syndrome, or other musculoskeletal disorders.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when
holding your device near your ear while the loudspeaker is
in use.
•
PRIVACY:
Please note that you must respect the laws and regulations in force in
your jurisdiction or other jurisdiction(s) where you will use your mobile
phone regarding taking photographs and recording sounds with your
mobile telephone. Pursuant to such laws and regulations, it may be
strictly forbidden to take photographs and/or to record the voices of
other people or any of their personal attributes, and duplicate or
distribute them, as this may be considered to be an invasion of privacy.
It is the user's sole responsibility to ensure that prior authorisation be
obtained, if necessary, in order to record private or confidential
conversations or take a photograph of another person; the manufacturer,
the seller or vendor of your mobile phone (including the operator)
disclaim any liability which may result from the improper use of the
mobile phone.
•
BATTERY:
Before removing the battery from your mobile phone, please make sure
that the mobile phone is switched off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes
and burns).
- Do not puncture, disassemble or cause a short-circuit in a battery.
- Do not burn or dispose of a used battery in household rubbish or
store
it at temperatures above 60°C.
Batteries must be disposed of in accordance with locally applicable
environmental regulations. Only use the battery for the purpose for
which it was designed. Never use damaged batteries or those not
recommended by TCL Communication Ltd. and/or its affiliates.
In no event shall TCL Communication Ltd. or any of its affiliates be
liable for indirect, incidental or consequential damages of any nature
whatsoever, including but not limited commercial or financial loss or
damage, loss of data or loss of image to the full extent those damages
can be disclaimed by law.
Some countries/states do not allow the exclusion or limitation
of indirect, incidental or consequential damages, or limitation of
the duration of implied warranties, so the preceding limitations or
exclusions may not apply to you.
Troubleshooting................
Before contacting the service centre, you are advised to follow the
instructions below:
•
You are advised to fully charge (
) the battery for optimal
operation.
•
Avoid storing large amounts of data in your phone as this may affect
its performance.
and carry out the following checks:
My phone is frozen or cannot switch on
•
Check the battery contacts, remove and reinstall your battery, then
turn your phone on
•
Check the battery power level, charge for at least 20 minutes
•
If it still does not work, please use User Data Format to reset the
phone
This symbol on your telephone, the battery and the
accessories means that these products must be taken to
collection points at the end of their life:
- Municipal waste disposal centres with specific bins for
these items of equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in
the environment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge.
All products with this sign must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not to be thrown into ordinary
bins if your jurisdiction or your region has suitable recycling and
collection facilities; instead they are to be taken to collection points for
them to be recycled.
CAUTION:
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO
THE INSTRUCTIONS.
•
CHARGERS
Mains powered chargers will operate within the temperature range of:
0°C to 40°C.
The chargers designed for your mobile phone meet with the standard
for safety of information technology equipment and office equipment
use. They are also compliant to the ecodesign directive 2009/125/EC.
Due to different applicable electrical specifications, a charger you
purchased in one jurisdiction may not work in another jurisdiction. They
should be used for this purpose only.
•
RADIO WAVES:
Proof of compliance with international standards (ICNIRP) or with
European Directive 1999/5/EC (R&TTE) is required of all mobile phone
models before they can be put on the market. The protection of the
health and safety for the user and any other person is an essential
requirement of these standards or this directive.
THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR
EXPOSURE TO RADIO WAVES
Your mobile device is a radio transmitter and receiver. It is designed not
to exceed the limits for exposure to radio waves (radio frequency
electromagnetic fields) recommended by international guidelines. The
guidelines were developed by an independent scientific organization
(ICNIRP) and include a substantial safety margin designed to assure the
My phone has not responded for several minutes
•
Restart your phone by pressing and holding the
key
•
Remove the battery and re-insert it, then restart the phone
My phone turns off by itself
•
Check whether your phone is locked when not in use, and make sure
you don't accidentally turn off your phone when locking it by pressing
the power key.
•
Check the battery charge level
My phone cannot charge properly
•
Make sure you are using an ALCATEL ONE TOUCH battery and the
charger from the box
•
Make sure your battery is inserted properly and clean the battery
contact if it’s dirty. It must be inserted before plugging in the charger
•
Make sure that your battery is not completely discharged; if the
battery power is empty for a long time, it may take around 20
minutes to display the battery charger indicator on the screen.
•
Make sure charging is carried out under normal conditions (0°C
(32°F) to +40°C (104°F))
•
When abroad, check that the voltage input is compatible
My phone cannot connect to a network or “No service” is
displayed
•
Try connecting in another location
•
Verify the network coverage with your operator
•
Check with your operator that your SIM card is valid
•
Try selecting the available network(s) manually
•
Try connecting at a later time if the network is overloaded
safety of all persons, regardless of age and health.
The radio wave exposure guidelines use a unit of measurement known
as the Specific Absorption Rate, or SAR. The SAR limit for mobile
devices is 2 W/kg.
Tests for SAR are conducted using standard operating positions with
the device transmitting at its highest certified power level in all tested
frequency bands. The highest SAR values under the ICNIRP guidelines
for this device model are:
Maximum SAR for this model and conditions under which
it was recorded.
Head SAR
UMTS 900 + Bluetooth
0.562 W/kg
Body-worn SAR
GSM 900 + Bluetooth
0.939 W/kg
During use, the actual SAR values for this device are usually well below
the values stated above. This is because, for purposes of system
efficiency and to minimize interference on the network, the operating
power of your mobile device is automatically decreased when full
power is not needed for the call. The lower the power output of the
device, the lower its SAR value.
Body-worn SAR testing has been carried out at a separation distance of
10 mm. To meet RF exposure guidelines during body-worn operation,
the device should be positioned at least this distance away from the
body.
If you are not using an approved accessory ensure that whatever
product is used is free of any metal and that it positions the phone the
indicated distance away from the body.
Organizations such as the World Health Organization and the US Food
and Drug Administration have stated that if people are concerned and
want to reduce their exposure they could use a hands-free device to
keep the phone away from the head and body during phone calls, or
reduce the amount of time spent on the phone.
For more information you can go to www.alcatelonetouch.com
Additional information about electromagnetic fields and public health
are available on the following site: http://www.who.int/peh-emf.
Your telephone is equipped with a built-in antenna. For optimal
operation, you should avoid touching it or degrading it.
As mobile devices offer a range of functions, they can be used in
positions other than against your ear. In such circumstances the device
will be compliant with the guidelines when used with headset or usb
data cable. If you are using another accessory ensure that whatever
product is used is free of any metal and that it positions the phone at
least 10 mm away from the body.
My phone cannot connect to the Internet
•
Check that the IMEI number (press *#06#) is the same as the one
printed on your warranty card or box
•
Make sure that the internet access service of your SIM card is
available
•
Check your phone's Internet connecting settings
•
Make sure you are in a place with network coverage
•
Try connecting at a later time or another location
Invalid SIM card
•
Make sure the SIM card has been correctly inserted
•
Make sure the chip on your SIM card is not damaged or scratched
•
Make sure the service of your SIM card is available
Unable to make outgoing calls
•
Make sure you have dialed a valid number and press
key
•
For international calls, check the country and area codes
•
Make sure your phone is connected to a network, and the network
is not overloaded or unavailable
•
Check your subscription status with your operator (credit, SIM
card valid, etc.)
•
Make sure you have not barred outgoing calls
•
Make sure that your phone is not in flight mode
Unable to receive incoming calls
•
Make sure your phone is switched on and connected to a network
(check for overloaded or unavailable network)
•
Check your subscription status with your operator (credit, SIM
card valid, etc.)
•
Make sure you have not forwarded incoming calls
•
Make sure that you have not barred certain calls
•
Make sure that your phone is not in flight mode
(1)
Webcam functionality may vary depending on the operating system of
your PC.
•
Regulatory information
The following approvals and notices apply in specific regions as noted.
The caller’s name/number does not appear when a call is
received
•
Check that you have subscribed to this service with your operator
•
Your caller has concealed his/her name or number
I cannot find my contacts
•
Make sure your SIM card is not broken
•
Make sure your SIM card is inserted properly
•
Import all contacts stored in SIM card to phone
The sound quality of the calls is poor
•
You can adjust the volume during a call by pressing the navigation key
•
Check the network strength
•
Make sure that the receiver, connector or speaker on your phone
is clean
I am unable to use the features described in the manual
•
Check with your operator to make sure that your subscription
includes this service
•
Make sure this feature does not require an ALCATEL ONE TOUCH
accessory
When I select a number from my contacts, the number cannot
be dialed
•
Make sure that you have correctly recorded the number in your file
•
Make sure that you have selected the country prefix when calling
a foreign country
13
Making the most of
your mobile ..............
Webcam
(1)
You can use your phone as a webcam for instant messaging on your
PC.
•
Connect your phone to PC via USB cable.
•
Go to "
My computer
" folder on your PC and find USB video
device (Under Scanners & Cameras).
I am unable to add a contact in my contacts
•
Make sure that your SIM card contacts are not full; delete some
files or save the files in the phone contacts (i.e. your professional or
personal directories)
My callers are unable to leave messages on my voicemail
•
Contact your network operator to check service availability
I cannot access my voicemail
•
Make sure your operator’s voicemail number is correctly entered
in "
My numbers
"
•
Try later if the network is busy
I am unable to send and receive MMS
•
Check your phone memory availability as it might be full
•
Contact your network operator to check service availability and
check MMS parameters
•
Verify the server centre number or your MMS profile with your
operator
•
The server centre may be swamped, try again later
The flickering
icon is displayed on my standby screen
•
You have saved too many short messages on your SIM card; delete
some of them or archive them in the phone memory
SIM card PIN locked
•
Contact your network operator to obtain the PUK code (Personal
Unblocking Key)
I am unable to download new files
•
Make sure there is sufficient phone memory for your download
•
Select the microSD card as the location to store downloaded files
•
Check your subscription status with your operator
The phone cannot be detected by others via Bluetooth
•
Make sure that Bluetooth is turned on and your phone is visible
to other users
•
Make sure that the two phones are within Bluetooth’s detection
range
How to make your battery last longer
•
Make sure you follow the complete charge time (minimum 3 hours)
•
After a partial charge, the battery level indicator may not be exact.
Wait for at least 20 minutes after removing the charger to obtain
an exact indication
•
Switch on the backlight upon request
•
Extend the email auto-check interval for as long as possible
•
Update news and weather information on manual demand, or
increase their auto-check interval
•
Exit background-running Java applications if they are not being used
for a long time
•
Deactivate Bluetooth when not in use
ALCATEL is a trademark of Alcatel-Lucent
and is used under license by
TCL Communication Ltd.
All rights reserved © Copyright 2014
TCL Communication Ltd.
TCL Communication Ltd reserves the right to alter
material or technical specification without prior
notice.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when
holding your device near your ear while the loudspeaker
is in use.
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