3EM13853AD
Issue 02, July 2006
1-20
After-hours Nonemergency Telephone Support
5.16
After-hours telephone support to address installation turn-ups,
application questions, or other non-service-affecting issues is best served when
adequate documentation and resources are planned to address these issues.
For this reason, customers should
prearrange
these services with Technical
Assistance Center management. Call customer service telephone support
during normal business hours.
On-site Technical Support
5.17
On-site technical support is available on request when services cannot
be rendered effectively by telephone. For the best possible response, all
requests should be made
directly
to Technical Assistance Center management.
Installation turn-up requests should be made to the Field Service organization.
5.18
On-site services are
billable
to the customer. Service rates vary
depending on product, product age, product status, and the time at which
services are performed. Copies of on-site service rates are available by request
from the Technical Assistance Center.
Repair and Return Services
5.19
As part of a comprehensive technical support program, Alcatel
provides factory repair services for equipment. This service is available both
during and after the warranty period through Alcatel's Return and Repair
department.
Spare Parts and Replacement Modules
5.20
For spare parts, spare modules, module exchange, and in-warranty
replacement on a routine or emergency basis, call customer service telephone
support.
5.21
Provide the following information:
•
Company name
•
Caller name
•
A telephone number where caller can be reached
•
A brief description of the problem, including product line, part
number, and quantity of parts needed
Содержание 1677 SONET Link
Страница 1: ...1677 SONET Link Maintenance and Trouble Clearing PN 3EM13853AD 02 R05 00 Issue 02 July 2006 ...
Страница 9: ...3EM13853AD Issue 02 July 2006 Table of Contents vi ...
Страница 13: ...3EM13853AD Issue 02 July 2006 List of Tables x ...
Страница 17: ...3EM13853AD Issue 02 July 2006 Introduction 1 4 ...
Страница 25: ...3EM13853AD Issue 02 July 2006 Introduction 1 12 ...
Страница 29: ...3EM13853AD Issue 02 July 2006 Introduction 1 16 ...
Страница 39: ...IXL 100 Task Index List 2 2 3EM13853AD Issue 02 July 2006 ...
Страница 55: ...IXL 101 Alarm and Event Condition Clearing Procedures 2 18 3EM13853AD Issue 02 July 2006 ...
Страница 57: ...IXL 102 Support Procedures 2 20 3EM13853AD Issue 02 July 2006 ...
Страница 59: ...IXL 103 Equipment Replacement Procedures 2 22 3EM13853AD Issue 02 July 2006 ...
Страница 61: ...IXL 104 Supporting Information 2 24 3EM13853AD Issue 02 July 2006 ...
Страница 63: ...RTL 100 Preventive Maintenance Procedures 3 2 3EM13853AD Issue 02 July 2006 ...
Страница 93: ...TAP 101 BKUPMEMP or BKUPMEMS Alarm 4 24 3EM13853AD Issue 02 July 2006 ...
Страница 95: ...TAP 102 CFGFLT Alarm 4 26 3EM13853AD Issue 02 July 2006 ...
Страница 97: ...TAP 103 IOC INT DF Alarm 4 28 3EM13853AD Issue 02 July 2006 ...
Страница 99: ...TAP 104 CONTBUS 7 or CONTBUS 8 Alarm 4 30 3EM13853AD Issue 02 July 2006 ...
Страница 101: ...TAP 105 CONTBUS MOS 1 or CONTBUS MOS 2 Alarm 4 32 3EM13853AD Issue 02 July 2006 ...
Страница 105: ...TAP 107 SYNCSEC Alarm 4 36 3EM13853AD Issue 02 July 2006 ...
Страница 107: ...TAP 108 FPSWUNLCK Alarm 4 38 3EM13853AD Issue 02 July 2006 ...
Страница 111: ...TAP 110 Fan Faults CLFAN CTRLREAD CTRLWRITE INT 4 42 3EM13853AD Issue 02 July 2006 ...
Страница 113: ...TAP 111 Fuse and Alarm Panel FAP Alarm 4 44 3EM13853AD Issue 02 July 2006 ...
Страница 115: ...TAP 112 SNTP Alarm 4 46 3EM13853AD Issue 02 July 2006 ...
Страница 119: ...TAP 114 CONTR TACC Alarm 4 50 3EM13853AD Issue 02 July 2006 ...
Страница 121: ...TAP 115 INHPMMON Alarm 4 52 3EM13853AD Issue 02 July 2006 ...
Страница 123: ...TAP 116 Resolve Craft Communications Loss 4 54 3EM13853AD Issue 02 July 2006 ...
Страница 131: ...TAP 120 USTHRESHOLD Alarm 4 62 3EM13853AD Issue 02 July 2006 ...
Страница 135: ...TAP 122 SYSDBG Alarm 4 66 3EM13853AD Issue 02 July 2006 ...
Страница 137: ...TAP 123 IMPROPRMVL Alarm 4 68 3EM13853AD Issue 02 July 2006 ...
Страница 143: ...TAP 125 DISK90 Alarm Drive A 4 74 3EM13853AD Issue 02 July 2006 ...
Страница 145: ...TAP 126 TEMP Alarm 4 76 3EM13853AD Issue 02 July 2006 ...
Страница 149: ...TAP 127 FWMISM Alarm 4 80 3EM13853AD Issue 02 July 2006 ...
Страница 151: ...TAP 128 HWFAIL Alarm 4 82 3EM13853AD Issue 02 July 2006 ...
Страница 153: ...TAP 129 INHMSG PM Alarm 4 84 3EM13853AD Issue 02 July 2006 ...
Страница 155: ...TAP 130 INHSWPR Alarm 4 86 3EM13853AD Issue 02 July 2006 ...
Страница 157: ...TAP 131 INHSWWKG Alarm 4 88 3EM13853AD Issue 02 July 2006 ...
Страница 159: ...TAP 132 PWR Alarm 4 90 3EM13853AD Issue 02 July 2006 ...
Страница 161: ...TAP 133 INT 1 Alarm 4 92 3EM13853AD Issue 02 July 2006 ...
Страница 163: ...TAP 134 INT 19 Alarm 4 94 3EM13853AD Issue 02 July 2006 ...
Страница 165: ...TAP 135 INT 2 Alarm 4 96 3EM13853AD Issue 02 July 2006 ...
Страница 167: ...TAP 136 PRCDRERR Alarm 4 98 3EM13853AD Issue 02 July 2006 ...
Страница 171: ...TAP 138 BATTERYLOW Alarm 4 102 3EM13853AD Issue 02 July 2006 ...
Страница 173: ...TAP 139 CARD 8K DF and CARD INT DF Alarm 4 104 3EM13853AD Issue 02 July 2006 ...
Страница 175: ...TAP 140 CFGNOSAVE Alarm 4 106 3EM13853AD Issue 02 July 2006 ...
Страница 177: ...TAP 141 SRFLT SSCRAM Alarm 4 108 3EM13853AD Issue 02 July 2006 ...
Страница 179: ...TAP 142 HLTHVER Alarm 4 110 3EM13853AD Issue 02 July 2006 ...
Страница 181: ...TAP 143 IMPROPINS Alarm 4 112 3EM13853AD Issue 02 July 2006 ...
Страница 183: ...TAP 144 IDROMREADER Alarm 4 114 3EM13853AD Issue 02 July 2006 ...
Страница 185: ...TAP 145 MEM ACCESS DF Alarm 4 116 3EM13853AD Issue 02 July 2006 ...
Страница 187: ...TAP 146 NO2KCLOCK Alarm 4 118 3EM13853AD Issue 02 July 2006 ...
Страница 189: ...TAP 147 CLKALM Alarm 4 120 3EM13853AD Issue 02 July 2006 ...
Страница 207: ...DLP 101 Module Mechanical Removal and Replacement 5 18 3EM13853AD Issue 02 July 2006 ...
Страница 209: ...DLP 114 Handling Static Sensitive Devices 5 20 3EM13853AD Issue 02 July 2006 ...
Страница 223: ...DLP 128 Replace Common Control Card CCC 5 34 3EM13853AD Issue 02 July 2006 ...
Страница 237: ...DLP 131 Replace EDFA Card 5 48 3EM13853AD Issue 02 July 2006 ...
Страница 241: ...DLP 132 Replace Fan Tray Assembly 15 RU Shelf 5 52 3EM13853AD Issue 02 July 2006 ...
Страница 249: ...DLP 134 Install Node Protection Shield Kit Replace Node Protection Shield 5 60 3EM13853AD Issue 02 July 2006 ...
Страница 255: ...DLP 135 Replace OC n Line Card 5 66 3EM13853AD Issue 02 July 2006 ...
Страница 267: ...DLP 137 Replace Timing Card TC 5 78 3EM13853AD Issue 02 July 2006 ...
Страница 273: ...DLP 138 Remove Install Card Slot Adapter 5 84 3EM13853AD Issue 02 July 2006 ...
Страница 277: ...DLP 141 Replace VT Switch Card VSC 5 88 3EM13853AD Issue 02 July 2006 ...
Страница 283: ...DLP 144 Replace Transmux Card TMUX 5 94 3EM13853AD Issue 02 July 2006 ...