15
22
16
23
17
24
18
25
19
26
20
27
21
28
To avoid hearing impairment, pick up the call before holding your
phone to your ear. Also move the handset away from your ear while
using the "hands-free" mode because the amplified volume might
cause hearing damage.
Do not let children use the phone and/or play with the telephone
and accessories without supervision.
When replacing the cover note that your phone may contain
substances that could create an allergic reaction.
Always handle your phone with care and keep it in a clean and dust-
free place.
Do not allow your phone to be exposed to adverse weather or
environmental conditions (moisture, humidity, rain, infiltration of
liquids, dust, sea air, etc). The manufacturer's recommended
operating temperature range is -10°C to +55°C.
Over 55°C the legibility of the phone's display may be impaired,
though this is temporary and not serious.
Emergency call numbers may not be reachable on all mobile
network.You should never rely only on your phone for emergency
calls.
Do not open, dismantle or attempt to repair your mobile phone
yourself.
Do not drop, throw or bend your mobile phone.
Do not use the phone if the glass made screen, is damaged, cracked
or broken to avoid any injury.
Do not paint it.
Only use batteries, battery chargers, and accessories which are
recommended by TCL Communication Ltd. and its affiliates and are
compatible with your phone model. TCL Communication Ltd. and its
affiliates disclaim any liability for damage caused by the use of other
chargers or batteries.
Remember to make back-up copies or keep a written record of all
important information stored in your phone.
Some people may suffer epileptic seizures or blackouts when
exposed to flashing lights, or when playing video games. These
seizures or blackouts may occur even if a person never had a
previous seizure or blackout. If you have experienced seizures or
blackouts, or if you have a family history of such occurrences,
consult your doctor before playing video games on your phone or
enabling a flashing-lights feature on your phone.
Parents should monitor their children's use of video games or other
features that incorporate flashing lights on the phones. All persons
should discontinue use and consult a doctor if any of the following
symptoms occur: convulsion, eye or muscle twitching, loss of
awareness, involuntary movements, or disorientation. To limit the
likelihood of such symptoms, take the following safety precautions:
- Do not play or use a flashing-lights feature if you are tired or need
sleep.
- Take a minimum of a 15-minute break hourly.
- Play in a room in which all lights are on.
- Play at the farthest distance possible from the screen.
- If your hands, wrists, or arms become tired or sore while playing,
stop and rest for several hours before playing again.
- If you continue to have sore hands, wrists, or arms during or after
playing, stop the game and see a doctor.
When you play games on your phone, you may experience
occasional discomfort in your hands, arms, shoulders, neck, or other
parts of your body. Follow the instructions to avoid problems such
as tendinitis, carpal tunnel syndrome, or other musculoskeletal
disorders.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when holding
your device near your ear while the loudspeaker is in use.
•
PRIVACY:
Please note that you must respect the laws and regulations in force
in your jurisdiction or other jurisdiction(s) where you will use your
mobile phone regarding taking photographs and recording sounds
with your mobile telephone. Pursuant to such laws and regulations,
it may be strictly forbidden to take photographs and/or to record
the voices of other people or any of their personal attributes, and
duplicate or distribute them, as this may be considered to be an
invasion of privacy. It is the user's sole responsibility to ensure that
prior authorisation be obtained, if necessary, in order to record
private or confidential conversations or take a photograph of
another person; the manufacturer, the seller or vendor of your
mobile phone (including the operator) disclaim any liability which
may result from the improper use of the mobile phone.
•
BATTERY:
Following air regulation, the battery of your product is not charged.
Please charge it first.
Telephone warranty ��������������
Your phone is warranted against any defect or malfunctioning which
may occur in conditions of normal use during the warranty period
of twelve (12) months
(1)
from the date of purchase as shown on
your original invoice.
Batteries
(2)
and accessories sold with your phone are also warranted
against any defect which may occur during the first six (6) months
(1)
from the date of purchase as shown on your original invoice.
In case of any defect of your phone which prevents you from
normal use thereof, you must immediately inform your vendor and
present your phone with your proof of purchase.
If the defect is confirmed, your phone or part thereof will be either
replaced or repaired, as appropriate. Repaired Phone and
accessories are entitled to a one (1) month
(1)
warranty for the same
defect. Repair or replacement may be carried out using
reconditioned components offering equivalent functionality.
This warranty covers the cost of parts and labor but excludes any
other costs.
This warranty shall not apply to defects to your phone and/or
accessory due to (without any limitation):
1) Non-compliance with the instructions for use or installation, or
with technical and safety standards applicable in the
geographical area where your phone is used,
2) Connection to any equipment not supplied or not recommended
by TCL Communication Ltd.,
3) Modification or repair performed by individuals not authorised
by TCL Communication Ltd. or its affiliates or your vendor,
4) Modification, adjustment or alteration of software or hardware
performed by individuals not authorised by TCL Communication
Ltd.
5) Inclement weather, lightning, fire, humidity, infiltration of liquids
or foods, chemical products, download of files, crash, high
voltage, corrosion, oxidation…
Your phone will not be repaired in case labels or serial numbers
(IMEI) have been removed or altered.
There are no express warranties, whether written, oral or implied,
other than this printed limited warranty or the mandatory warranty
provided by your country or jurisdiction.
In no event shall TCL Communication Ltd. or any of its affiliates be
liable for indirect, incidental or consequential damages of any nature
whatsoever, including but not limited commercial or financial loss or
damage, loss of data or loss of image to the full extent those
damages can be disclaimed by law.
Some countries/states do not allow the exclusion or limitation of
indirect, incidental or consequential damages, or limitation of the
duration of implied warranties, so the preceding limitations or
exclusions may not apply to you.
Troubleshooting ��������������������
Before contacting the service centre, you are advised to follow the
instructions below:
•
You are advised to fully charge (
) the battery for optimal
operation.
•
Avoid storing large amounts of data in your phone as this may
affect its performance.
•
You can reset by long pressing the # key and the power on/off
key under power off mode. ALL User phone data: contacts,
messages and files will be lost permanently. It is strongly advised
to fully back up the phone data and profile before doing
formatting.
and carry out the following checks:
My phone can't switch on
•
Check the battery contacts, remove and reinstall your battery,
then turn your phone on
Before removing the battery from your phone, make sure that the
phone is switched off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes and
burns).
- Do not puncture, disassemble or cause a short-circuit in a
battery.
- Do not burn or dispose of a used battery in household rubbish or
store it at temperatures above 60ºC.
Batteries must be disposed of in accordance with locally applicable
environmental regulations. Only use the battery for the purpose for
which it was designed. Never use damaged batteries or those not
recommended by TCL Communication Ltd. and/or its affiliates.
This symbol on your telephone, the battery and the
accessories means that these products must be taken
to collection points at the end of their life:
- Municipal waste disposal centres with specific bins for
these items of equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of
in the environment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge.
All products with this sign must be brought to these collection
points.
In non European Union jurisdictions:
Items of equipment with this symbol are not to be thrown into
ordinary bins if your jurisdiction or your region has suitable recycling
and collection facilities; instead they are to be taken to collection
points for them to be recycled.
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING
TO THE INSTRUCTIONS.
•
CHARGERS
Mains powered chargers will operate within the temperature range
of: 0°C to 40°C.
The chargers designed for your mobile phone meet with the
standard for safety of information technology equipment and office
equipment use. They are also compliant to the ecodesign directive
2009/125/EC. Due to different applicable electrical specifications,
a charger you purchased in one jurisdiction may not work in another
jurisdiction. They should be used for this purpose only.
•
Check the battery power level, charge for at least 20 minutes
•
If it still does not work, please reset the phone using the power
key and the # key.
My phone is frozen or has not responded for several minutes
•
Restart your phone by pressing and holding the
key
•
Remove the battery and re-insert it, then restart the phone
•
If it still does not work, please reset the phone using the power
key and the # key.
My phone turns off by itself
•
Make sure power off key is not mis-contacted
•
Check the battery charge level
•
If it still does not work, please reset the phone using the power
key and the # key.
My phone can't charge properly
•
Make sure you are using an
alcatel
battery and the charger from
the box
•
Clean the battery contact if it’s dirty
•
Make sure your battery is inserted properly before plugging in the
charger
•
Make sure that your battery is not completely discharged; if the
battery power is empty for a long time, it may take around
20 minutes to display the battery charger indicator on the screen
•
Make sure charging is carried out under normal conditions (0°C
to +40°C)
•
When abroad, check that the voltage input is compatible
My phone can't connect to a network or “No service” is displayed
•
Try connecting in another location
•
Verify the network coverage with your operator
•
Check with your operator that your SIM card is valid
•
Try selecting the available network(s) manually
•
Try connecting at a later time if the network is overloaded
My phone can't connect to the Internet
•
Check that the IMEI number (press *#06# ) is the same as the
one printed on your warranty card or box
•
Make sure that the internet access service of your SIM card is
available
•
Check your phone's Internet connecting settings
•
Make sure you are in a place with network coverage
•
Try connecting at a later time or another location
Invalid SIM card
•
Make sure the SIM card has been correctly inserted
•
Make sure the chip on your SIM card is not damaged or scratched
•
Make sure the service of your SIM card is available
Unable to make outgoing calls
•
Make sure you have dialed a valid number and press the
key
•
For international calls, check the country and area codes
•
Make sure your phone is connected to a network, and the
network is not overloaded or unavailable
•
Check your subscription status with your operator (credit, SIM
card valid, etc.)
•
Make sure you have not barred outgoing calls
•
Make sure that your phone is not in flight mode
Unable to receive incoming calls
•
Make sure your phone is switched on and connected to a
network (check for overloaded or unavailable network)
•
Check your subscription status with your operator (credit, SIM
card valid, etc.)
•
Make sure you have not forwarded incoming calls
•
Make sure that you have not barred certain calls
•
Make sure that your phone is not in flight mode
The caller’s name/number does not appear when a call is received
•
Check that you have subscribed to this service with your
operator
•
Your caller has concealed his/her name or number
I can't find my contacts
•
Make sure your SIM card is not broken
•
Make sure your SIM card is inserted properly
•
Import all contacts stored in SIM card to phone
The sound quality of the calls is poor
•
You can adjust the volume during a call by pressing the volume
key
•
Check the network strength
•
Make sure that the receiver, connector or speaker on your phone
is clean
I am unable to use the features described in the manual
•
Check with your operator to make sure that your subscription
includes this service
•
Make sure this feature does not require an
alcatel
accessory
•
RADIO WAVES:
Proof of compliance with international standards (ICNIRP) or with
European Directive 1999/5/EC (R&TTE) is required of all mobile
phone models before they can be put on the market. The protection
of the health and safety for the user and any other person is an
essential requirement of these standards or this directive.
THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR
EXPOSURE TO RADIO WAVES
Your mobile device is a radio transmitter and receiver. It is designed
not to exceed the limits for exposure to radio waves (radio
frequency electromagnetic fields) recommended by international
guidelines. The guidelines were developed by an independent
scientific organisation (ICNIRP) and include a substantial safety
margin designed to assure the safety of all persons, regardless of
age and health.
The radio wave exposure guidelines use a unit of measurement known
as the Specific Absorption Rate, or SAR. The SAR limit for mobile
devices is 2.0 W/kg.
Tests for SAR are conducted using standard operating positions
with the device transmitting at its highest certified power level in all
tested frequency bands. The highest SAR values under the ICNIRP
guidelines for this device model are:
1054X:
Maximum SAR for this model and conditions under
which it was recorded.
Head SAR
GSM 900
0.685 W/kg
Body-worn SAR
GSM 900
0.994 W/kg
1054D:
Maximum SAR for this model and conditions under
which it was recorded.
Head SAR
GSM 900
0.525 W/kg
Body-worn SAR
GSM 900
0.994 W/kg
During use, the actual SAR values for this device are usually well
below the values stated above. This is because, for purposes of
system efficiency and to minimize interference on the network, the
General information �����������
•
Internet address
: www.alcatel-mobile.com
•
Hot Line Number
: see "TCL Communication" leaflet or go to our
Internet site.
•
Manufacturer
: TCL Communication Ltd.
•
Address
: Flat/RM 1910-12A, Block 3, China HongKong City,
33 Canton Road, Tsimshatsui, Kowloon, Hong Kong
On our Internet site, you will find our FAQ (Frequently Asked
Questions) section. You can also contact us by e-mail to ask any
questions you may have.
An electronic version of this user guide is available in English and
other languages according to availability on our server:
www�alcatel-mobile�com
Your telephone is a transceiver that operates on GSM networks in
quad -band with 850/900/1800/1900 MHz.
This equipment is in compliance with the essential requirements and
other relevant provisions of Directive 1999/5/EC. The entire copy of
the Declaration of Conformity for your telephone can be obtained
through our website: www.alcatel-mobile.com
Protection against theft
(1)
Your telephone is identified by an IMEI (phone serial number)
shown on the packaging label and in the product's memory. We
recommend that you note the number the first time you use your
telephone by entering *#06# and keep it in a safe place. It may be
requested by the police or your operator if your telephone is stolen.
This number allows your mobile telephone to be blocked preventing
a third person from using it, even with a different SIM card.
Disclaimer
There may be certain differences between the user manual
description and the phone's operation, depending on the software
release of your telephone or specific operator services.
TCL Communication shall not be held legally responsible for such
differences, if any, nor for their potential consequences, which
responsibility shall be borne by the operator exclusively
.
(1)
Contact your network operator to check service availability.
Safety and use ���������������������
We recommend that you read this chapter carefully before using your
phone. The manufacturer disclaims any liability for damage, which may
result as a consequence of improper use or use contrary to the
instructions contained herein.
•
TRAFFIC SAFETY:
Given that studies show that using a mobile phone while driving
a vehicle constitutes a real risk, even when the hands-free kit is
used (car kit, headset...), drivers are requested to refrain from
using their mobile when the vehicle is not parked.
When driving, do not use your phone and headphone to listen to
music or to the radio. Using a headphone can be dangerous and
forbidden in some areas.
When switched on, your phone emits electromagnetic waves
that can interfere with the vehicle's electronic systems such as
ABS anti-lock brakes or airbags. To ensure that there is no
problem:
- do not place your phone on top of the dashboard or within an
airbag deployment area,
- check with your car dealer or the car manufacturer to make
sure that the dashboard is adequately shielded from mobile
phone RF energy.
•
CONDITIONS OF USE:
You are advised to switch off the telephone from time to time to
optimise its performance.
Switch the phone off before boarding an aircraft.
Switch the phone off when you are in health care facilities, except
in designated areas. As with many other types of equipment now
in regular use, mobile telephones can interfere with other
electrical or electronic devices, or equipment using radio
frequency.
Switch the phone off when you are near gas or flammable liquids.
Strictly obey all signs and instructions posted in a fuel depot,
petrol station, or chemical plant, or in any potentially explosive
atmosphere.
When the phone is switched on, it should be kept at least 15 cm
from any medical device such as a pacemaker, a hearing aid or
insulin pump, etc. In particular when using the phone, you should
hold it against the ear on the opposite side to the device, if any.
(1)
The warranty period may vary depending on your country.
(2)
The life of a rechargeable mobile phone battery in terms of
conversation time standby time, and total service life, will depend
on the conditions of use and network configuration. Batteries being
considered expendable supplies, the specifications state that you
should obtain optimal performance for your phone during the first six
months after purchase and for approximately 200 more recharges.
operating power of your mobile device is automatically decreased
when full power is not needed for the call. The lower the power
output of the device, the lower its SAR value.
Body-worn SAR testing has been carried out at a separation
distance of 5 mm. To meet RF exposure guidelines during body-
worn operation, the device should be positioned at least this
distance away from the body. If you are not using an approved
accessory ensure that whatever product is used is free of any metal
and that it positions the phone the indicated distance away from
the body.
Organisation such as the World Health Organisation and the US
Food and Drug Administration have stated that if people are
concerned and want to reduce their exposure they could use a
hands-free device to keep the phone away from the head and body
during phone calls, or reduce the amount of time spent on the
phone.
For more information you can go to www.alcatel-mobile.com
Additional information about electromagnetic fields and public
health are available on the following site: http://www.who.int/peh-
emf.
Your telephone is equipped with a built-in antenna. For optimal
operation, you should avoid touching it or degrading it.
As mobile devices offer a range of functions, they can be used in
positions other than against your ear. In such circumstances the
device will be compliant with the guidelines when used with
headset or USB data cable. If you are using another accessory
ensure that whatever product is used is free of any metal and that
it positions the phone at least 5 mm away from the body.
Please note by using the device some of your personal data may be
shared with the main device. It is under your own responsibility to
protect your own personal data, not to share with it with any
unauthorised devices or third party devices connected to yours. For
products with Wi-Fi features, only connect to trusted Wi-Fi
networks. Also when using your product as a hotspot (where
available), use network security. These precautions will help prevent
unauthorised access to your device. Your product can store
personal information in various locations including a SIM card,
memory card, and built-in memory. Be sure to remove or clear all
personal information before you recycle, return, or give away your
product. Choose your apps and updates carefully, and install from
When I select a number from my contacts, the number can't be
dialed
•
Make sure that you have correctly recorded the number in your
file
•
Make sure that you have inputted the country prefix when
calling a foreign country
I am unable to add a contact in my contacts
•
Make sure that your SIM card contacts are not full; delete some
files from your SIM card or save the files in the phone contacts
My callers are unable to leave messages on my voicemail
•
Contact your network operator to check service availability
I can't access my voicemail
•
Make sure your operator’s voicemail number is correctly
entered in "
Messages\Voice mail server
"
•
Try later if the network is busy
The flickering
icon is displayed on my standby screen
•
You have saved too many short messages on your SIM card;
delete some
SIM card PIN locked
•
Contact your network operator to obtain the PUK code
(Personal Unblocking Key)
I am unable to download new files
•
Make sure there is sufficient phone memory for your download
•
Select the microSD card as the location to store downloaded
files
•
Check your subscription status with your operator
The phone can't be detected by others via Bluetooth
•
Make sure that Bluetooth is turned on and your phone is visible
to other users
•
Make sure that the two phones are within Bluetooth’s
detection range
How to make your battery last longer
•
Make sure you follow the complete charge time (minimum
3 hours)
•
After a partial charge, the battery level indicator may not be
exact. Wait for at least 20 minutes after removing the charger
to obtain an exact indication
•
Adjust the brightness of screen as appropriate
•
Deactivate Bluetooth when not in use
trusted sources only. Some apps can impact your product’s
performance and/or have access to private information including
account details, call data, location details and network resources.
Note that any data shared with TCL Communication Ltd. is stored
in accordance with applicable data protection legislation. For
these purposes TCL Communication Ltd. implements and
maintains appropriate technical and organisational measures to
protect all personal data, for example against unauthorised or
unlawful processing and accidental loss or destruction of or
damage to such personal data whereby the measures shall
provide a level of security that is appropriate having regard to
(i) the technical possibilities available,
(ii) the costs for implementing the measures,
(iii) the risks involved with the processing of the personal data,
and
(iv) the sensitivity of the personal data processed.
You can access, review and edit your personal information at any
time by logging into your user account, visiting your user profile
or by contacting us directly. Should you require us to edit or
delete your personal data, we may ask you to provide us with
evidence of your identity before we can act on your request.
•
LICENCES
microSD Logo is a trademark.
The Bluetooth word mark and logos are
owned by the Bluetooth SIG, Inc. and any
use of such marks by TCL Communication
Ltd. and its affiliates is under license. Other
trademarks and trade names are those of
their respective owners.
alcatel 1054 Bluetooth Declaration
ID B020196
We hereby point out that the end user
warranty for infringement IPR is solely
limited to the EU.
If and to the extent that the Product is
exported, taken with or used by end
customer or end user outside the EU any
responsibility, warranty or indemnification
of manufacturer and its suppliers in regard
to the Product expires (including any
indemnification in regard to infringement
IPR).
