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Safety and use ����������������������
We recommend that you read this chapter carefully before using
your phone. The manufacturer disclaims any liability for damage, which
may result as a consequence of improper use or use contrary to the
instructions contained herein.
•
TRAFFIC SAFETY:
Given that studies show that using a mobile phone while driving a vehicle
constitutes a real risk, even when the hands-free kit is used (car kit,
headset...), drivers are requested to refrain from using their mobile when
the vehicle is not parked.
When driving, do not use your phone and headphone to listen to music or to
the radio. Using a headphone can be dangerous and forbidden in some areas.
When switched on, your phone emits electromagnetic waves that can
interfere with the vehicle’s electronic systems such as ABS anti-lock
brakes or airbags. To ensure that there is no problem:
- do not place your phone on top of the dashboard or within an airbag
deployment area,
- check with your car dealer or the car manufacturer to make sure that
the dashboard is adequately shielded from mobile phone RF energy.
•
CONDITIONS OF USE:
You are advised to switch off the telephone from time to time to
optimise its performance.
Switch the phone off before boarding an aircraft.
Switch the phone off when you are in health care facilities, except in
designated areas. As with many other types of equipment now in regular
use, mobile telephones can interfere with other electrical or electronic
devices, or equipment using radio frequency.
Switch the phone off when you are near gas or flammable liquids. Strictly
obey all signs and instructions posted in a fuel depot, petrol station, or
chemical plant, or in any potentially explosive atmosphere.
When the phone is switched on, it should be kept at least 15 cm from any
medical device such as a pacemaker, a hearing aid or insulin pump, etc. In
particular when using the phone, you should hold it against the ear on
the opposite side to the device, if any.
To avoid hearing impairment, pick up the call before holding your phone
to your ear. Also move the handset away from your ear while using the
“hands-free” mode because the amplified volume might cause hearing
damage.
Do not let children use the phone and/or play with the telephone and
accessories without supervision.
When replacing the cover please note that your phone may contain
substances that could create an allergic reaction.
Always handle your phone with care and keep it in a clean and dust-free
place.
Do not allow your phone to be exposed to adverse weather or
environmental conditions (moisture, humidity, rain, infiltration of liquids,
dust, sea air, etc). The manufacturer’s recommended operating temperature
range is -10
°C
to +55
°C
.
At over 55
°C
the legibility of the phone’s display may be impaired, though
this is temporary and not serious.
Emergency call numbers may not be reachable on all cellular networks. You
should never rely only on your phone for emergency calls.
Do not open, dismantle or attempt to repair your mobile phone yourself.
Do not drop, throw or bend your mobile phone.
Do not use the phone if the glass made screen, is damaged, cracked or
broken to avoid any injury.
Do not paint it.
Use only batteries, battery chargers, and accessories which are recommended
by TCL Communication Ltd and its affiliates and are compatible with your
phone model. TCL Communication Ltd and its affiliates disclaim any liability
for damage caused by the use of other chargers or batteries.
Remember to make back-up copies or keep a written record of all
important information stored in your phone.
Some people may suffer epileptic seizures or blackouts when exposed to
flashing lights. These seizures or blackouts may occur even if a person never
had a previous seizure or blackout. If you have experienced seizures or
blackouts, or if you have a family history of such occurrences, please consult
your doctor before enabling a flashing-lights feature on your phone.
Parents should monitor their children’s use of video games or other
features that incorporate flashing lights on the phones. All persons should
discontinue use and consult a doctor if any of the following symptoms
occur: convulsion, eye or muscle twitching, loss of awareness, involuntary
movements, or disorientation. To limit the likelihood of such symptoms,
please take the following safety precautions:
- Do not play or use a flashing-lights feature if you are tired or need sleep.
- Take a minimum of a 15-minute break hourly.
- Play in a room in which all lights are on.
- Play at the farthest distance possible from the screen.
- If your hands, wrists, or arms become tired or sore while playing, stop and
rest for several hours before playing again.
- If you continue to have sore hands, wrists, or arms during or after playing,
stop the game and see a doctor.
When you play games on your phone, you may experience occasional
discomfort in your hands, arms, shoulders, neck, or other parts of your body.
Follow the instructions to avoid problems such as tendinitis, carpal tunnel
syndrome, or other musculoskeletal disorders.
•
PRIVACY:
Please note that you must respect the laws and regulations in force in
your jurisdiction or other jurisdiction(s) where you will use your mobile
phone regarding taking photographs and recording sounds with your
mobile telephone. Pursuant to such laws and regulations, it may be strictly
forbidden to take photographs and/or to record the voices of other people
or any of their personal attributes, and duplicate or distribute them, as
this may be considered to be an invasion of privacy. It is the user's sole
responsibility to ensure that prior authorisation be obtained, if necessary, in
order to record private or confidential conversations or take a photograph
of another person; the manufacturer, the seller or vendor of your mobile
phone (including the operator) disclaim any liability which may result from
the improper use of the mobile phone.
•
BATTERY:
Before removing the battery from your phone, please make sure that the
phone is switched off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes and
burns).
- Do not puncture, disassemble or cause a short-circuit in a battery.
- Do not burn or dispose of a used battery in household rubbish or store
it at temperatures above 60
°C
.
Batteries must be disposed of in accordance with locally applicable
environmental regulations. Only use the battery for the purpose for which
it was designed. Never use damaged batteries or those not recommended
by TCL Communication Ltd and/or its affiliates.
This symbol on your telephone, the battery and the accessories
means that these products must be taken to collection points at
the end of their life:
- Municipal waste disposal centres with specific bins for these
items of equipment.
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in the
environment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge.
All products with this sign must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not to be thrown into ordinary bins
if your jurisdiction or your region has suitable recycling and collection facilities;
instead they are to be taken to collection points for them to be recycled.
CAUTION:
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO
THE INSTRUCTIONS.
•
CHARGERS
Mains powered chargers will operate within the temperature range of:
0
°C
to 40
°C
.
The chargers designed for your mobile phone meet with the standard
for safety of information technology equipment and office equipment use.
They are also compliant to the ecodesign directive 2009/125/EC. Due to
different applicable electrical specifications, a charger you purchased in one
jurisdiction may not work in another jurisdiction. They should be used for
this purpose only.
Due to the used enclosure material, the mobile phone shall only be connected
to a USB Interface of version 2.0 or higher. The connection to so called power
USB is prohibited.The adapter shall be installed near the equipment and shall
be easily accessible. This charger is for indoor use only.
•
RADIO WAVES:
Proof of compliance with international standards (ICNIRP) or with European
Directive 1999/5/EC (R&TTE) is required of all mobile phone models before
they can be put on the market. The protection of the health and safety
for the user and any other person is an essential requirement of these
standards or this directive.
THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR EXPOSURE
TO RADIO WAVES
Your mobile device is a radio transmitter and receiver. It is designed
not to exceed the limits for exposure to radio waves (radio frequency
electromagnetic fields) recommended by international guidelines. The
guidelines were developed by an independent scientific organization
(ICNIRP) and include a substantial safety margin designed to assure the
safety of all persons, regardless of age and health.
The radio wave exposure guidelines use a unit of measurement known
as the Specific Absorption Rate, or SAR. The SAR limit for mobile devices
is 2 W/kg.
Tests for SAR are conducted using standard operating positions with
the device transmitting at its highest certified power level in all tested
frequency bands. The highest SAR values under the ICNIRP guidelines for
this device model are:
Maximum SAR for this model and conditions under which it
was recorded�
Head SAR
GSM900
0.686 W/kg
Body-worn SAR
GSM900
0.360 W/kg
During use, the actual SAR values for this device are usually well below
the values stated above. This is because, for purposes of system efficiency
and to minimize interference on the network, the operating power of your
mobile device is automatically decreased when full power is not needed for
the call. The lower the power output of the device, the lower its SAR value.
Body-worn SAR testing has been carried out at a separation distance of
1.0
cm. To meet RF exposure guidelines during body-worn operation, the
device should be positioned at least this distance away from the body.
If you are not using an approved accessory ensure that whatever product
is used is free of any metal and that it positions the phone the indicated
distance away from the body.
Organizations such as the World Health Organization and the US Food and
Drug Administration have stated that if people are concerned and want to
reduce their exposure they could use a hands-free device to keep the phone
away from the head and body during phone calls, or reduce the amount of
time spent on the phone.
For more information you can go to www.alcatelonetouch.com
Additional information about electromagnetic fields and public health are
available on the following site: http://www.who.int/peh-emf.
Your telephone is equipped with a built-in antenna. For optimal operation,
you should avoid touching it or degrading it.
As mobile devices offer a range of functions, they can be used in positions
other than against your ear. In such circumstances the device will be
compliant with the guidelines when used with headset or usb data cable.
If you are using another accessory ensure that whatever product is used
is free of any metal and that it positions the phone at least 1.0
cm away
from the body.
•
Regulatory information
The following approvals and notices apply in specific regions as noted.
General information �����������
•
Internet address:
www.alcatelonetouch.com
•
Hot Line Number:
see “TCL Communication Services” leaflet or
go to our website.
•
Address:
Room 1910-12A, Tower 3, China HK City, 33 Canton Road,
Tsimshatsui, Kowloon, Hong Kong
On our website, you will find our FAQ (Frequently Asked Questions)
section. You can also contact us by e-mail to ask any questions you
may have.
An electronic version of this user guide is available in English
and other languages according to availability on our server:
www�alcatelonetouch�com
Your telephone is a transceiver that operates on GSM 850/900/1800/1900
MHz.
This equipment is in compliance with the essential requirements and
other relevant provisions of Directive 1999/5/EC. The entire copy of the
Declaration of Conformity for your telephone can be obtained through
our website: www.alcatelonetouch.com.
Protection against theft
(1)
Your telephone is identified by an IMEI (phone serial number) shown
on the packaging label and in the phone’s memory. We recommend that
you note the number the first time you use your telephone by entering
* # 0 6 # and keep it in a safe place. It may be requested by the police
or your operator if your telephone is stolen. This number allows your
mobile telephone to be blocked preventing a third person from using it,
even with a different SIM card.
(1)
Contact your network operator to check service availability.
Disclaimer
There may be certain differences between the user manual description
and the phone’s operation, depending on the software release of your
telephone or specific operator services.
TCL Communication shall not be held legally responsible for such
differences, if any, nor for their potential consequences, which
responsibility shall be borne by the operator exclusively.This handset may
contain materials, including applications and software in executable or
source code form, which is submitted by third parties for inclusion in this
handset (“Third Party Materials”). All third party materials in this handset
are provided “as is”, without warranty of any kind, whether express or
implied, including the implied warranties of merchantability, fitness for a
particular purpose or use/third party application, interoperability with
other materials or applications of the purchaser and non-infringement
of copyright. The purchaser undertakes that TCL Communication has
complied with all quality obligations incumbent upon it as a manufacturer
of mobile devices and handsets in complying with Intellectual Property
rights. TCL Communication will at no stage be responsible for the
inability or failure of the Third Party Materials to operate on this
handset or in interaction with any other devices of the purchaser. To
the maximum extent permitted by law, TCL Communication disclaims
all liability for any claims, demands, suits or actions, and more specifically
– but not limited to – tort law actions, under any theory of liability,
arising out of the use, by whatever means, or attempts to use, such
Third Party Materials. Moreover, the present Third Party Materials, which
are provided free of charge by TCL Communication, may be subject to
paid updates and upgrades in the future; TCL Communication waives
any responsibility regarding such additional costs, which shall be borne
exclusively by the purchaser. The availability of the applications may
vary depending on the countries and the operators where the handset
is used; in no event shall the list of possible applications and software
provided with the handsets be considered as an undertaking from TCL
Communication; it shall remain merely as information for the purchaser.
Therefore, TCL Communication shall not be held responsible for the lack
of availability of one or more applications wished for by the purchaser, as
its availability depends on the country and the operator of the purchaser.
TCL Communication reserves the right at any time to add or remove
Third Party Materials from its handsets without prior notice; in no event
shall TCL Communication be held responsible by the purchaser for any
consequences that such removal may have on the purchaser regarding
the use or attempt to use such applications and Third Party Materials.
Warranty �������������������������������
Your phone is warranted against any defect or malfunctioning which may
occur in conditions of normal use during the warranty period of twelve
(12) months
(1)
from the date of purchase as shown on your original invoice.
Batteries
(2)
and accessories sold with your phone are also warranted against
any defect which may occur during the first six (6) months
(1)
from the date
of purchase as shown on your original invoice.
In case of any defect of your phone which prevents you from normal use
thereof, you must immediately inform your vendor and present your phone
with your proof of purchase.
If the defect is confirmed, your phone or part thereof will be either replaced
or repaired, as appropriate. Repaired phone and accessories are entitled
to a one (1) month warranty for the same defect. Repair or replacement
may be carried out using reconditioned components offering equivalent
functionality.
This warranty covers the cost of parts and labor but excludes any other
costs.
This warranty shall not apply to defects to your phone and/or accessory
due to (without any limitation):
1) Non-compliance with the instructions for use or installation, or with
technical and safety standards applicable in the geographical area where
your phone is used,
2) Connection to any equipment not supplied or not recommended by TCL
Communication Ltd,
3) Modification or repair performed by individuals not authorised by TCL
Communication Ltd or its affiliates or your vendor,
4)
Modification, adjustment or alteration of software or hardware
performed by individuals not authorized by TCL Communication Ltd,
5) Inclement weather, lightning, fire, humidity, infiltration of liquids or foods,
chemical products, download of files, crash, high voltage, corrosion,
oxidation…
Your phone will not be repaired in case labels or serial numbers (IMEI) have
been removed or altered.
There are no express warranties, whether written, oral or implied, other
than this printed limited warranty or the mandatory warranty provided by
your country or jurisdiction.
In no event shall TCL Communication Ltd or any of its affiliates be liable
for indirect, incidental or consequential damages of any nature whatsoever,
including but not limited commercial or financial loss or damage, loss of data
or loss of image to the full extent those damages can be disclaimed by law.
Some countries/states do not allow the exclusion or limitation of indirect,
incidental or consequential damages, or limitation of the duration of implied
warranties, so the preceding limitations or exclusions may not apply to you.
Troubleshooting��������������������
Before contacting the service centre, you are advised to follow the
instructions below:
•
You are advised to fully charge (
) the battery for optimal
operation.
•
Avoid storing large amounts of data in your phone as this may affect
its performance.
•
You can use reset by press power key +
. ALL User phone data:
contacts and messages will be lost permanently.
and carry out the following checks:
My phone is frozen or cannot switch on
•
Check the battery contacts, remove and reinstall your battery, then
turn your phone on.
•
Check the battery power level, charge for at least 20 minutes.
•
If it still does not work, please reset the phone using the
Power
key
and the
.
My phone has not responded for several minutes
•
Remove and re-install the battery, then restart the phone.
My phone turns off by itself
•
Check that your screen is locked when you are not using your
phone, and make sure the
Power
key is not mis-contacted due to
unlocked screen.
•
Check the battery charge level.
•
If it still does not work, please use User Data Format to reset the
phone.
My phone cannot charge properly
•
Make sure you are using an ALCATEL ONETOUCH battery and the
charger from the box.
•
Make sure your battery is inserted properly and clean the battery
contact if it’s dirty. It must be inserted before plugging in the charger.
•
Make sure that your battery is not completely discharged; if the
battery power is empty for a long time, it may take around 20 minutes
to display the battery charger indicator on the screen.
•
Make sure charging is carried out under normal conditions (0
°C
to +40
°C
).
•
When abroad, check that the voltage input is compatible.
Invalid SIM card
•
Make sure the SIM card has been correctly inserted (see “Inserting or
removing the SIM card”).
•
Make sure the chip on your SIM card is not damaged or scratched.
•
Make sure the service of your SIM card is available.
Unable to make outgoing calls
•
Make sure you have dialed a valid number and pressed the
key.
•
For international calls, check the country and area codes.
•
Check your subscription status with your operator (credit, SIM card
valid, etc.).
•
Make sure you have not barred outgoing calls.
•
Make sure that your phone is not in flight mode.
Unable to receive incoming calls
•
Check your subscription status with your operator (credit, SIM card
valid, etc.).
•
Make sure you have not forwarded incoming calls.
•
Make sure that you have not barred certain calls.
•
Make sure that your phone is not in flight mode.
The caller’s name/number does not appear when a call is
received
•
Check that you have subscribed to this service with your operator.
•
Your caller has concealed his/her name or number.
I cannot find my contacts
•
Make sure your SIM card is not broken.
•
Make sure your SIM card is inserted properly.
•
Import all contacts stored in SIM card to phone.
The sound quality of the calls is poor
•
You can adjust the volume during a call by pressing the
Up/Down
key.
•
Check the network strength
.
•
Make sure that the receiver, connector or speaker on your phone
is clean.
I am unable to use the features described in the manual
•
Check with your operator to make sure that your subscription
includes this service.
•
Make sure this feature does not require an ALCATEL ONETOUCH
accessory.
When I select a number from my contacts, the number cannot
be dialed
•
Make sure that you have correctly recorded the number in your file.
•
Make sure that you have selected the country prefix when calling a
foreign country.
I am unable to add a contact in my contacts
•
Make sure that your SIM card contacts are not full; delete some
files or save the files in the phone contacts (i.e. your professional or
personal directories).
I cannot access my voice mail
•
Make sure your operator’s voice mail number is correctly entered in
"Voice mail number".
•
Try later if the network is busy.
SIM card PIN locked
•
Contact your network operator to obtain the PUK code (Personal
Unblocking Key).
How to make your battery last longer
•
Make sure you follow the complete charge time (minimum 4 hours).
•
After a partial charge, the battery level indicator may not be exact.
Wait for at least 20 minutes after removing the charger to obtain an
exact indication.
•
Switch on the backlight upon request.
•
Exit background-running applications if they are not being used for
a long time.
The phone will become warm following prolonged calls, game
playing, or running other complex applications
•
This heating is a normal consequence of the CPU handling excessive
data. Ending above actions will make your phone return to normal
temperatures.
(1)
The warranty period may vary depending on your country.
(2)
The life of a rechargeable mobile phone battery in terms of conversation
time standby time, and total service life, will depend on the conditions of
use and network configuration. Batteries being considered expendable
supplies, the specifications state that you should obtain optimal
performance for your phone during the first six months after purchase
and for approximately 200 more recharges.