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Unable to receive incoming calls
Make sure your phone is switched on and connected to a network (check
•
for overloaded or unavailable network)
Check your subscription status with your operator (credit, SIM card valid,
•
etc.)
Make sure you have not forwarded incoming calls (see page 32)
•
Make sure that you have not barred certain calls
•
Make sure that your phone is not in flight mode
•
The caller’s name/number does not appear when a call is received
Check that you have subscribed to this service with your operator
•
Your caller has concealed his/her name or number
•
I cannot find my contacts
Make sure your SIM card is not broken
•
Make sure your SIM card is inserted properly
•
Import all contacts stored in SIM card to phone
•
The sound quality of the calls is poor
You can adjust the volume during a call by pressing the
•
key
Check the network strength
•
Make sure that the receiver, connector or speaker on your phone is clean
•
I am unable to use the features described in the manual
Check with your operator to make sure that your subscription includes this
•
service
Make sure this feature does not require an ALCATEL ONE TOUCH
•
accessory
When I select a number from my contacts, the number cannot be
dialed
Make sure that you have correctly recorded the number in your file
•
Make sure that you have inputted the country prefix when calling a foreign
•
country
I am unable to add a contact in my contacts
Make sure that your SIM card contacts are not full; delete some files from
•
your SIM card or save the files in the phone contacts
My callers are unable to leave messages on my voicemail
Contact your network operator to check service availability
•
I cannot access my voicemail
Make sure your operator’s voicemail number is correctly entered in
•
"
Messages\Voicemail
"
Try later if the network is busy
•
The flickering
icon is displayed on my standby screen
You have saved too many short messages on your SIM card; delete some of
•
them or archive them in the phone memory
SIM card PIN locked
Contact your network operator to obtain the PUK code (Personal
•
Unblocking Key)
I am unable to connect my phone to my computer
Make sure that you’re using the right cable
•
How to make your battery last longer
Make sure you follow the complete charge time (minimum 3 hours)
•
After a partial charge, the battery level indicator may not be exact. Wait for
•
at least 20 minutes after removing the charger to obtain an exact indication
Switch on the backlight upon request
•
(1)
User Data Format
ALL user phone data: Contacts, messages and
files will be lost permanently. Please store phone data in SIM card before
you want to format
Содержание 1010D
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