Alcatel-Lucent OmniTouch, Руководство администратора, Страница: 331 / 382

G - 1 8AL90208USAD ed01
November 20, 2008
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G IM Archiving
Overview
Purpose
This appendix discusses the availability of IM archiving over SMTP. It presents the SMTP
structure and field definitions.
Contents
The appendix covers the following topics.
IM archiving features and operating parameters
IM archiving over SMTP is available in the Alcatel-Lucent OmniTouch Advanced
Communication Server. Any content that is delivered within an SMTP mail message may
be sent to a service provider who provides offsite archiving and indexing. On a periodic
basis, OmniTouch ACS will send a batch of IM transcripts for all IM sessions that have
had new messages since the previous batch was sent.
Note:
OmniTouch ACS (My Teamwork) IM sessions do not end and may be
revitalized after all participants have left. Therefore, there is no need to wait until the
end of an IM session before sending the transcript to the SMTP service. This will result
in multiple transmissions for a specific IM session which is identified by a “Call ID”
(unique identifier).
IM archiving features and operating parameters
G-1
The SMTP message structure
G-2
Field definitions
G-4