Alcatel-Lucent OmniTouch Contact Center, Руководство по эксплуатации телефона

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2. Press the "Apply" softkey to validate the code.
Results: If the code is entered before a time-out, the code is registered:
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At the end of the procedure, the agent set changes to "Wrap-Up", "Pause" or "Idle" state.
6.2 Automatic Wrap-Up
Role: At the end of a communication or following the "Transaction code" phase, the set returns
to the automatic "Wrap-Up" state.
This phase is used to carry out non telephone operation. During this period, your set is not
available to receive any type of call.
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Procedure: To exit from the Wrap-up phase, press the softkey or wait for the
corresponding time-out.
The set changes to "Pause between calls" state.
Note:
If you press the "Qinfo" softkey during the "Wrap-Up" phase, the latter is reactivated when the display
terminates by the timer expiry.
If you press the fixed key, the "WrapUp" is not reactivated and the set returns to the Idle state.
6.3 Pause between Calls
Role: This phase starts as soon as the "Wrap-Up" phase is terminated.
The "Pause between calls" phase lets you deal with personal (local and external) calls.
Results:
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Chapter
6
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