SIP Business
8AL90341ENACed01
42 /60
Contacting your administrator (technical
support)
If necessary you may need to contact your administrator.
Before contacting your administrator, make sure you have information such as your phone's codes and
software version to hand.
Technical code / Date code
The codes are located under the backshell of the phone. This label is an example and does not
represent the one placed on your phone.
Technical code.
Date code.
Software version
The software version can be viewed on the phone by following this path:
•
Select the settings icon from the phone menu (see the navigation section of your phone
model).
•
Version
Display network settings
•
Select the settings icon from the phone menu (see the navigation section of your phone
model).
•
Network
Reboot your phone
•
Select the settings icon from the phone menu (see the navigation section of your phone
model).
•
Reboot
