28
For any help concerning set up and use of your TV please call the
Customer Helpline: 0871 2000 463
General
I would like to have
louder sound by
connecting additional
speakers
Subject to the TV model and connections, it is possible to connect the TV
to an external ampli
¿
er or surround sound (subject to connections/inputs on
the device) as follows:-
1)
Connect a COAX cable* from the TV’s COAX output to your ampli
¿
er/
surround systems COAX input
2)
Connect a 3.5mm jack to L/R phono cable* from the TV’s headphone
socket (where
¿
tted) to your ampli
¿
er/surround sound L/R input. Please
note sound to the TV’s speakers will be disabled.
3)
On selected models, it maybe possible to connect a SCART input/
output* switch with an additional L/R Phono cable* to the TV’s SCART
socket and to the L/R Phono Input of your ampli
¿
er/surround sound. Please
note due to copyright laws it is not possible to output video/sound from the
TV on certain sources, i.e. HDMi, DVD etc.
*cables and switches mentioned are available to purchase separately from
your retailer.
General
Why are some
options in the menu
unavailable and
greyed out
Some options are only available in certain sources, i.e. HDMI, PC/VGA.
They are unavailable in the other sources where they have no affect.
General
Can I stop my TV
turning off after
4hrs?
Yes
1)
In the picture settings menu, de-select Eco-home
2)
In the time settings menu, scroll down to Auto standby and select OFF
TV
I have tuned in
Digital TV but I am
not receiving any or
all of the channels
and/or the channels I
receive are breaking
up
1)
Check you are in an area that can receive Freeview. Visit
www.freeview.co.uk
2)
Check you are using an aerial that is able to receive a good digital
signal. In most cases, you will need an outdoor digital hi-gain/wideband
aerial. In areas that have excellent Freeview coverage, you may be able to
use a loft type aerial but it is highly likely that you will also need to connect
a booster between the back of the TV and the TV aerial wall socket.
Unfortunately, to receive a good enough digital signal, it is not possible
to use a portable/indoor type aerial. This may change once the analogue
signal is switched off in 2012 and the Digital signal strength is increased.
TV
I have re-tuned my
television but when
I switch it off it is not
storing the channels
Complete a
¿
rst time installation, please refer to the set-up menu section of
the manual of how to do this
VCR/DVD
Recorder
I have connected
the TV to my VCR or
DVD Recorder via
SCART but it is not
recording
In addition to connecting via SCART, you should connect the aerial cable
from the wall socket to your VCR/DVD Recorder and another aerial cable
from the VCR/DVD Recorder to the TV
Frequently Asked Questions
