Copyright © 2015 Alarm.com
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www.alarm.com
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v1_2
5
Concord 4 LTE Module
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Installation Guide
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ADC-87-008700-112
2
Delete Mode (lasts 120
seconds or until a device is
deleted)
In this mode you can delete a
device from a Z-Wave
network. A device can only be
in one network at a time, and
must receive a “delete”
command before it can be
learned into a new network
3
Add node attempt failed
because node already in
network (lasts 60 seconds)
Device you attempted to add to a
network is already in a network,
and must be “deleted” before it
can join a new network
4
Add Mode (lasts 120
seconds or until a device is
added)
In this mode you can add a
device to the local Z-Wave
network. Devices cannot be
added to a network if they are
already a part of a network
5
Replicate Mode
6
Learn mode error (lasts 60
seconds)
The device was not successfully
added to the Z-Wave network.
7
No node info
8
No other nodes are in the
network (lasts until a
device is added to the
network)
No devices have been added that
can be controlled by the module
yet. See above for instructions on
how to add devices
Module States (modes)
There are three module states (modes).
Idle
In Idle Mode, the AC power is up, the battery level is greater than 11.5
volts, and the module is not currently connected to the Alarm.com
servers. This is normal for the module and the most common state.
L1 - Flashes errors, if any.
L2 - Communication with panel
L3 - Communication with radio unit
L4 - Signal level (0 to 5 bars)
L5 – Flashes errors, if any
PowerSave
In PowerSave Mode, the module just powered up, AC power is down, or
battery level is less than 11.5 volts. The radio part of the module draws
10 mA in PowerSave Mode. It is fully functional and will go into
Connected Mode as soon as a signal needs to be sent. Performing a
manual phone test will switch the module into Idle Mode and update the
signal level reading.
L1 - Inactive
L2 - Communication with panel
L3 - Same flashing pattern as L2
L4 - Inactive
L5 – Inactive
Connected
In Connected Mode, the module is connected to the Alarm.com servers
and reported an alarm or other condition. The module stays in
Connected Mode for at least six minutes after the last message is
exchanged. Entering Installer Programming mode will cause the module
to go into Idle Mode.
L1 - Flashes errors, if any
L2 - Communication with panel
L3 - Communication with Alarm.com
L4 - Alternates two seconds on, then two seconds off
L5 - Inactive
Troubleshooting/Testing
Tips
•
Check LTE status LED L1 to see if it is flashing any errors. See
Table 5 on page 4 for descriptions of the errors indicated.
•
If the power LEDs (the green LED at the top of the module in
Figure 1 on page 1) is not on, turn off the panel power and verify
that all wiring is correct.
•
If the Module status LEDs (on the left side of the module in
Figure 1 on page 1) do not turn on immediately after initial power
up, be sure you have given enough time for the module to initiate
communication with Alarm.com. You must wait 5 to 8 minutes
after power up for the module to communicate with Alarm.com.
Verify that the “Access Code Lock” feature (in panel memory) is
turned off. “Access Code Lock” MUST be turned off for correct
operation.
Sensors 94, 95, 96
If sensors 94, 95, and 96 are not learned in, after doing a manual
phone test, the text for these sensors will display important
information for troubleshooting purposes. Alarm.com Technical
Support staff may request this information during service calls.
•
Sensor 94 text: IMSI number.
•
Sensor 95 text: Type of central station reports enabled.
See Table 7 for a reference of the codes displayed.
•
Sensor 96 text: Module serial number.
Table 7: Central Station Reporting Bits
B
Phone Test
M
Panel programming
E
Alarms
N
Tamper
F
System trouble
O
Cancels
G
Sensor trouble
P
Normal activity
H
Arming/disarming
Q
Modem on line
J
Sensor bypass
R
Pings
K
AC power failure
V
Panel low battery
L
Phone failure (phone failure will always be reported for alarms and cancels)
Specifications
Table 6: Technical Specifications
Compatibility
Concord panels with software versions 4.0 and
higher
Power
requirements
12 V nominal, 65 mA (continuous) 1600 mA
(instantaneous peaks) maximum (from panel or
auxiliary power supply)
Cellular network
Verizon LTE; AT&T LTE; Telus LTE
Power/data bus
One 4-wire SuperBus 2000 auto addressing power
communication data bus
Indicators
One module/panel communication status LED, one
module power LED, one automation LED, three
wireless communication status LEDs, 2 Image Sensor
LEDs
Operating
Temperature
32 to 120°F (0 to 49°C)
Storage
Temperature
-30 to 140°F (-34 to 60°C)
Humidity
90% relative humidity non-condensing
Case color
Belgian gray
Case material
High-impact, ABS plastic
