Included materials
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Wall mounting bracket
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Wall screws
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Masonry anchors
Device compatibility with Alarm.com
Alarm.com Doorbell Cameras
The following doorbell cameras are fully compatible
with Alarm.com:
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Alarm.com Slim Line II Doorbell Camera
∙
Alarm.com Wi-Fi Doorbell Camera, SkyBell-HD Edition
Slim Line II incompatible with SkyBell and other platforms
The Slim Line II is not compatible with other platforms and apps,
such as the SkyBell platform.
SkyBell HD cameras
Certain SkyBell HD cameras, not purchased through Alarm.com,
may not be compatible with the Alarm.com platform.
SkyBell V1 and V2 not compatible
SkyBell V1 and V2 cameras are not compatible with Alarm.com.
Requirements
Power and chime type
10-36 VAC (16-24 VAC is recommended), 10 VA or 12 VDC, 0.5 to
1.0 A wired to an in-home mechanical or digital doorbell chime.
Note:
A SkyBell Digital Doorbell Adapter must be installed if a
digital doorbell chime is present. See below for more information.
Note:
Do not install more than two doorbell cameras on a single
transformer.
WARNING:
An in-line resistor (10 Ohm, 10 Watt) is required when
installing the doorbell camera without a wired, in-home doorbell
chime. This is typically done when testing the doorbell or giving a
demonstration. Failure to install a resistor when a chime is not
present may result in damage to the doorbell camera.
Wi-Fi
Upload speed of 2 Mbps is required. Compatible with Wi-Fi 802.11
b/g/n, 2.4 GHz or 5 GHz for the Slim Line II (on the 20 MHz
bandwidth channel) up to 150 Mbps.
Mounting
The mounting plate affixes to a flat surface (a power drill may be
required) and uses the existing doorbell wiring.
Mobile app
Download the latest Alarm.com mobile app for iOS or Android
(versions 4.17 for 4.15.1 respectively or higher for video streaming).
Pre-installation checklist
Working doorbell check
A wired doorbell circuit is required to provide power to the doorbell
camera. First check that the existing wired doorbell is working and
that it is wired properly. There is a power issue if the existing
doorbell does not ring the indoor chime when the button is pressed.
This issue must be addressed before beginning the doorbell camera
installation process.
Wired doorbell check
Check that the existing doorbell is wired by visually inspecting the
doorbell button for wires. If necessary, the doorbell can be removed
from the wall to check for wiring. You can also inspect the chime
inside the home – a chime plugged into a power outlet might
indicate that an incompatible wireless doorbell system is in place.
Doorbell chime type check
Locate the chime inside the home and remove the faceplate.
Identify the chime as one of the following types:
∙
Mechanical chime
If the chime has metal bars and a striker pin, it is mechanical and
will work without additional hardware.
∙
Digital chime
If the chime has a speaker that plays a tone when pressed, it is
digital and will require the installation of the SkyBell Digital
Doorbell Adapter and the enabling of the digital doorbell setting in
the app to function properly.
∙
Tube chime
If the chime has a series of tubular bells, it is a tube chime and is
incompatible with the doorbell camera.
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Intercom system
If the doorbell button fixture includes a speaker, it is an intercom
system and is incompatible with the doorbell camera.
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No chime
If there is no chime in the system, the customer will receive alerts
only on their phone, and a resistor (10 Ohm, 10 Watt) must be used
in-line with the doorbell camera.
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