AK-EC-02 - user manual
p. 3
Problem
Cause
Solution
The cable does not work
No voltage
ź
Check the correct connection of
the cable to the power source
Problem with the plug
ź
Check if EV cable is properly
connected to the vehicle and
power source
There is a suspicion of a
product defect
ź
Stop using and contact the
seller
Vehicle does not charge
Vehicle does not prepare
to charging properly
ź
Make sure that the another
charger is not connected to
car’s second charging port
ź
Read the vehicle manual
Problem with the plug
ź
Check if the plug is connected
correctly
There is a suspicion of a
product defect
ź
Stop using and contact the
seller
Removing the most common problems
EV cable
When charging the vehicle in
a public place, the cable can
be secured against theft by
locking it with a padlock.
Hole for padlock
latch
unlock button
(with a security lock hole)
grip
Cleaning the EV cable
ź
Do not use abrasive or chemical cleaners.
ź
Use soft and antistatic cloth for cleaning the cable.
Disconect the EV cable from the electrical socket and connected devices before cleaning.
