Administrator’s Guide for Akuvox SP-R5xP IP Phones
Akuvox Proprietary and Confidential. Copyright © 2014 Akuvox network Co., Ltd..
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What is PnP?
Plug and Play (PnP) is a method for IP phones to acquire the provisioning server address. With
PnP enabled, the IP phone broadcasts the PnP SUBSCRIBE message to obtain a provisioning
server address during startup. Any SIP server recognizing the message will respond with the
preconfigured provisioning server address, so the IP phone will be able to download the CONF
files from the provisioning server. PnP depends on support from a SIP server.
Why doesn’t the IP phone update the configuration?
Make sure that the configuration is correct.
Reboot the IP phone. Some configurations will take effect after reboot
Make sure that the configuration is applicable to the IP phone model.
Sometimes, the configuration is correctly set, but the server does not support it.
How to solve the IP conflict problem?
Try to set the IP address to another IP address
If static IP is selected, try DHCP.
How to reset the IP phone to factory configurations?
If you are experiencing a problem, and it is still there after trying all troubleshooting methods,
please try to reset the IP phone to factory configurations. Note that all custom settings will be
overwritten after resetting.
To reset the IP phone via web user interface:
1. Click on Upgrade > Basic.
2. Click Reset to Factory Reset in the Reset to Factory Setting field.
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