Should you experience any problems please see guide below before calling the help line
FAULT GUIDE
E-12
SYMPTOM
POSSIBLE CAUSE
REMEDY
No power to appliance
Check the unit is plugged into a
mains supply and is turned on.
Dead. No display.
Power button not pushed in
Press “POWER” button in.
No Sound. Display dim. Led lit
Unit in standby.
Press “Standby” or “Skip” buttons
on main unit or Standby button on
Remote Control to operate unit.
Tuner not playing (FM)
No stations selected or tuned.
Press SKIP +/SKIP- buttons to tune
an FM station.
Poor noisy signal (FM)
Poor or no signal.
Un loop FM wire aerial and spread
out
Tuner not playing (AM)
No stations selected or tuned.
Press “STOP / BAND” button to
select AM and Press SKIP +/SKIP-
buttons to tune an AM station.
Poor noisy signal (AM)
Poor or no signal.
Plug AM loop aerial into socket at
the rear and rotate for best signal
Incorrect placement of disc
Ensure disc is placed label side up
Disc damaged or dirty
See page 13 regarding disc care.
Not Playing CD’s or MP3 discs
Laser lens may be dirty
Carefully clean laser optic with a
cotton bud.
Disc in CD player.
Remove disc from CD player
USB Player may need turning on
Turn USB player on.
Not selecting USB player.
SD card plugged in
Remove SD card
Disc in CD player
Remove disc from CD player
Not selecting SD Mode
USB player plugged in
Remove USB player
Not playing SD or USB files
Incorrect file structure.
Player will not accept WMA files,
convert to MP3 files structure
No Remote Control functions
Batteries may be worn or exhausted
Replace batteries each 6 months
If you are still having difficulty please call the Technical help line. Ring 01422 203676 (Normal rates apply).
Opening hours Mon-Fri 8 am – 8pm. Sat 9 am – 4pm. Sun 11am – 4pm “Bank holidays as Sun
