FAULT GUIDE
Page 9
Symptom
Possible Cause
Remedy
No power to player.
Check the power plug is in
Firmly and connected to a
power supply.
Dead. No Operations
Function switch in incorrect
position.
No Radio operations but led
is lit
Function switch set to CD or
Switch to Radio. Turn up the
volume.
No Radio stations on MW
Poor signal area
Rotate the case of the radio as
the internal aerial is directional.
No Radio stations on FM
Poor signal area
Extend and place the wire aerial
Dirty or damaged disc
Carefully clean the disc and
place in the player label side
up.
Not
Tape not playing properly
Record button will not press.
Whistling when recording from
radio
No , or intermittent Remote
control operation (CD only)
playing CD’s
Dirty
Tape tension uneven.
Loss of high frequency notes.
Exhausted batteries
Tape recorder interfering with
the radio signal.
“Anti” record tab removed.
laser lens
Carefully
Rewind tape and turn tape over
and rewind to orignal place.
Switch the “BEAT” switch at the
rear.
Replace the batteries.
Use a “tape head” cleaning
cassette.
Place new cassete into player
or place a piece of tape over
the cutout.
clean the lens with a
“cotton bud”.
Should you experience any problems please see guide below before calling the help line
Switch to CD , Radio or put a
tape in.
Tape
in a different location.
If you are still having difficulty please call the Technical help line. Ring 01422 263313 (Normal
rates apply).
Opening hours Mon-Fri
8 am – 8pm. Sat 9 am – 4pm. Sun 11am – 4pm “Bank
holidays as Sun”. or
www.ekey.co.uk
(24Hr)